Human Services Financial Analytics Consultant

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.

Services:

• Program Consulting

• Finance Consulting and Billing Services

• Applied Technology

• Outsourcing and Operations

• Strategy

• Project and Grants Management

• Assessments and Feasibility Studies

The Human Services team Consultant will work on a range of projects related to helping states design and calculate optimal purchasing strategies. Government is a large purchaser of human services. Our strategic purchasing team develops payment rates across the continuum of care for various human services. We work with human services agencies to understand available services and program goals and develop program rates that support desired outcomes. We also help agencies to identify federal funding support and calculate reimbursement rates.
This role will focus on strategic purchasing projects (including cost reporting and rate setting projects); however, duties will include supporting and managing projects with quantitative and qualitative analysis, program design and documentation, writing a range of documents (e.g., client reports, PowerPoint presentations, project plans, policies and procedures, and proposals), and communicating with a wide range of audiences, both clients and internal to PCG. The consultant will work in a deadline-oriented, fast-paced environment, and will need to be able to work effectively both in teams and independently.
While the consultant will focus primarily on managing child and family services projects, the candidate, will also gain experience across a range of human services projects (e.g., aging and disability, behavioral health, childcare, child welfare and early education/intervention) while refining sophisticated consulting skills and abilities designed to position them for broader and deeper roles. The ideal candidate excels in the collection of cost data and other information from providers, as well as the analysis and manipulation of large datasets. The consultant should have a passion for doing high-quality work, continuously learning and improving, effectively analyzing cost data, consistently developing data and rate calculation methodologies, and regularly exceeding clients' expectations.

Duties and Responsibilities

• Reviews and be the expert in the business operations for service and efficiency improvements.
• Evaluate programs and makes recommendations for improvements.
• Analyzes and interprets federal and state law and regulation.
• Assesses best practices and provide technical assistance to clients.
• Manages small projects, staff and tasks with limited supervision while meeting and exceeding performance expectations.
• Facilitates client discussions.
• Delegates tasks and responsibilities to team members.
• Manages daily project functions and client interaction.
• Participates in sales motions related to the practice.
• Leads proposal writing teams, including writing sections, coordinating efforts, and preparing proposal submissions.
• Prepares other written reports and materials for clients.

Required skills

• Ability to understand both the service delivery system for programs which are administered by states and monitored by federal regulators.
• Ability to understand and be an expert in complex federal regulations and requirements.
• Strong Microsoft Office applications skills, especially data analytics (i.e. ACCESS, SQL, SPSS)
• Ability to use sound judgment in completing tasks and to seek guidance when needed.
• Attention to detail and ability to work with large data sets with accurate results.
• Ability to move projects forward within a specific timeline and budget while working at a detailed level.
• Commitment to exceptional client service.
• Creative problem-solving ability and a consultancy mindset.
• Dedication to accomplishing goals and challenges presented by clients and management.
• Ability to interact with various levels of management and with clients.
• Flexible, self-starter possessing intellectual curiosity.
• Enthusiasm for life-long learning and staying well-informed about current business issues.
• Able to follow, critically evaluate, and improve upon current processes.
• Excellent business writing skills and ability to make presentations to various audiences.
• Ability to recognize issues and identify solutions.

Qualifications

• Bachelor’s degree with 7+ years’ experience required (master's degree preferred with MPA or government focused MBA)
• 7+ years of relevant work experience

Supervisory Responsibility

• N/A

Working Conditions

• Office Setting
• Some travel required

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.