Workplace Experience Specialist
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!
The Impact You Will Make
- Assist the Workplace Experience team with general administrative support including invoice processing, scheduling, expense reporting, office supplies inventory and restock, office building and equipment service requests, mail system management etc.
- Serve as an additional point of contact to respond to customer requests and feedback regarding Workplace Experience
- Help craft the visitor experience and innovate ideas to make it rock!
- Perform regular walk-throughs of the space on a daily basis
- Think creatively to propose unique solutions
- Communicate clearly and effectively to all stakeholders, particularly in written communications
- Anticipate office needs and proactively address them
- Partner closely with Workplace Team and other key constituents (Service Desk, People Team, Security) on a wide variety of projects
- Work cross-functionally to balance competing priorities
- Setup and breakdown of catering
- Assist with inter-office moves, re-shuffles, and other moves as needed
- Conference & Meeting Room Management
- Provide support for all Events including, but not limited to: Inter-Office Events/Programs, Client Onsite meetings, and Enterprise All-Hands etc.
- Assist with setup of new hire desks/clean up leavers desks
What You Bring to the Table
- High-energy and eager to get the job done efficiently
- Previous vendor management and/or relevant experience preferred
- Ability to field a heavy volume of requests at once but never compromise quality
- Be customer service oriented
- Ability to walk the space and see areas for improvement, vendors that need to be called
- Must be comfortable moving items that require lifting
- Strong organizational skills, detail oriented
- Be a deep thinker who looks for root causes for problems and is open to change
- You are a team-player with strong written and verbal communication skills
- You are passionate about the workplace experience
- A written and verbal communication superstar
- Experience with Google Suite, Service Now, and other office management tools is a plus
And Of Course, Perks!
- PTO. Grubhub employees enjoy a generous amount of time to recharge.
- Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
- Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
- Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.
- MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
- Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!
- Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them.
- COVID-19 Response. All of our employees are currently working from home and will be for the foreseeable future. We look forward to seeing everyone in-office when it’s safe to return.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.