Talent Operations Analyst

| Somerville
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Last year, online marketplaces grew at more than twice the rate of digital commerce overall. Why? Because online marketplaces offer customers a better experience, and a deeper and wider assortment by bringing together third-party sellers through a single site.

Mirakl’s mission is simple. We help our clients seize this opportunity by providing the unrivalled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakl’s latest $300M fundraising values Mirakl at $1.5B, and places it among the most dynamic players in eCommerce, globally. With this funding, Mirakl will hire 1,000 passionate new Mirakl workers over the next 3 years.

As Mirakl continues to grow, we’re committed to staying true to our core values: get things done, go above & beyond, succeed through expertise, work hard together, and satisfy & empower clients.

Who is Mirakl:

  • The industry’s first and most advanced enterprise marketplace SaaS platform, at the heart of digital transformation, for the world’s most forward-thinking organizations
  • A hypergrowth company with a global presence, and 500+ employees in 12 countries with offices in Paris, Boston, London, Munich, Barcelona, Stockholm, Bordeaux, Sydney and São Paulo
  • Enabling over 300 of the world’s leading companies including ABB, Astore by AccorHotels, Best Buy Canada, Carrefour, Catch Group, Changi Airport, Darty, The Kroger Co., Leroy Merlin, Maisons Du Monde, Metro, and Toyota Material Handling with the speed, scale and agility to win in the changing eCommerce landscape.

To support this rapid adoption of the marketplace model, and take an active part in our growth, Mirakl is looking for a Talent Operations Analyst.

Your Impact:

As we continue to expand our People Operations Team, we are looking for a Talent Operations Analyst to focus on optimizing our global People team through program management, data driven operations and ATS and HRIS optimization. Your main responsibilities include partnering with our TA Directors to leverage our data to ensure optimization and global consistency across our Talent function and the implementation and ownership of our ATS and HRIS to drive maximum efficiency.

What you will do at Mirakl:

  • Manage the implementation of a new ATS to ensure the appropriate setup to maximize user experience, data collection and information sharing.
  • Train Talent Acquisition Team, Hiring Managers and Interview Participants on proper use of the ATS.
  • Establish a reporting framework/cadence to drive consistent Talent Acquisition data sharing across the org.
  • Act as the subject matter expert for the ATS on an ongoing basis.
  • Support Talent Acquisition Directors in high level reporting requests.
  • Research industry trends and recommend new tools, technology and processes to continuously enhance our Talent Acquisition function.
  • Manage the implementation of a new HRIS system to ensure the appropriate setup to maximize user experience, data collection and information sharing.
  • Act as a subject matter expert for the HRIS on an ongoing basis.

What Mirakl is looking for in a Candidate:

  • Prior experience in a Talent/Recruiting Operations role
  • Strong understanding of Talent Acquisition metrics and KPIs
  • Prior experience with ATS/ HRIS Implementations (Workday or Greenhouse a plus)
  • Highly analytical with a passion for data and reporting
  • Excellent Communication skills with the ability to explain system usage to team members at all levels
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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • SpringFrameworks

Location

Step into the vibrant heart of Boston with our office, ideally situated in the dynamic downtown area, just across from South Station! We are surrounded by a lively mix of cafes, restaurants, bars, and an array of shops, our location is not just a workplace, it's a hub for activities.

An Insider's view of Mirakl

What's something quirky about your company?

We do things with a French flair; champagne to celebrate big successes and 5 weeks PTO for everyone. Everyone is supportive of their team-members and other functions. This makes it a super fun environment and you’re always learning from your peers. We love hanging out with each other both at work and after work.

Kamal Kirpalani

Sales

What does your typical day look like?

A typical day for me means working on different projects with teams around the globe. As the head of the seller recruitment practice at Mirakl, I am identifying brand and vendor partners who will successfully grow our client's Marketplace business. A big part of my day is also spent mentoring my spent mentoring my team to become client advisors.

Sabreena Khan

Director of Seller Recruitment

What makes someone successful on your team?

Passion and resolution are contagious at Mirakl, and we look for people who want to make an impact!

Nicole Tiberia

RVP of Sales, East

What are Mirakl Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Coffee & Espresso, tea, and snacks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks

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