Talent Development Program Manager

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Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

Acquia is hiring an experienced tech-savvy Talent Development Program Manager who will roll up their sleeves to develop, deliver, and support the global rollout of our immersive new employee onboarding program. The program will align all Acquians on our vision, mission, and strategy and empower us all with the ability to articulate how we drive value for our customers. It will invoke an understanding of our products, services, our position in the market, the strength of our brand and why Acquia is a great choice not only for our customers, but for our employees!

In this brand new role, you will be on the cutting edge of creating a program that demonstrates Acquia’s commitment to our employees’ learning, career growth, and future success. While initially launched to all newly hired employees, this initiative will extend to all employees as a way to ensure everyone has access to this great learning and development opportunity.

We’re looking for a passionate, forward-thinking, creative and tech-savvy individual contributor who has strong communication skills and a laser-focus on creating an engaging and memorable experience for our new hires. These skills will be critical as you develop, facilitate and execute a goal-oriented, multi-tiered onboarding experience that seamlessly connects a new employee to corporate and role-specific onboarding objectives.

Core Responsibilities

Program Management and Operations

  • Design a program that demonstrates Acquia’s keen interest in developing and nurturing talent from Day 1, providing them with the tools, knowledge, and resources they need to build a successful career at the company
  • Build relationships with hiring managers and HR Business Partners throughout Acquia to gain a solid understanding of business objectives and hiring plans in order to develop and implement impactful onboarding strategies
  • Determine how to capitalize on the program content and design to roll out the initiative to all Acquians as a means to refresh their understanding of our products, services, and value to our customers
  • Manage the logistics and monitoring of the program, ensuring each new employee is fully immersed in the program and is actively participating
  • Devise annual and quarterly program metrics/goals and produce a quarterly reporting dashboard
  • Monitor ongoing new hire employee satisfaction surveys to obtain feedback and identify areas of opportunity for continuous improvement

Content Development/Delivery

  • Partner with global internal stakeholders to design and deliver content, tools, and resources that support our products and market position/messaging
  • Conduct quarterly content audits and refresh where appropriate to keep on pace with substantial product releases, ensuring that substantial customer value and business value drivers are embedded within the content
  • Using a variety of methods (ILT, VILT, eLearning), develop and deliver effective learning content that aligns to the delivery needs of a global audience
  • Manage the New Hire Learning plan in our Learning Management System

Qualifications

  • 4+ years’ experience in a fast-paced organization with the demonstrated ability to transfer skills and knowledge. Preference given to people from high-tech backgrounds
  • Experience acting as a liaison between a variety of key stakeholders like Product Management, Marketing, Sales, and other critical content providers to drive content development and quarterly content maintenance

Training and Enablement Experience

  • Self-starter with an exceptional ability to identify behavioral and knowledge gaps and develop training to address them
  • Training delivery and/or instructional design experience preferred
  • Familiarity with eLearning authoring tools such as Camtasia, Learning Management Systems

Leadership

  • Demonstrated strong interpersonal skills and ability to build effective working relationships throughout all levels of the organization
  • High competency in the following areas: highly collaborative, strong oral and verbal communication, excellent multi-tasking, planning, process and project management, effective decision making, results-oriented, ability to work under pressure and with tight deadlines
  • Ability to work independently, as well as cross functionally, to accomplish required goals
  • Proven ability to prioritize and multitask in a fast paced, dynamic environment

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

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Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • DrupalLanguages
    • jQueryLibraries
    • ReactLibraries
    • Ember.jsFrameworks
    • HadoopFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • SymfonyFrameworks
    • MemcachedDatabases
    • MySQLDatabases
    • AWS (Amazon Web Services)Services
    • DrupalCMS
    • SlackCollaboration
    • ZoomCollaboration

Location

Acquia is in the Financial District near Faneuil Hall and Post Office Square with tons of great restaurants and fun after-work venues to choose from!

An Insider's view of Acquia

What are some social events your company does?

For over seven years, we have partnered with the Wonderfund (www.wonderfundma.org) to pair Acquians with the holiday wish lists of 200 local children. All Acquians are welcome to participate through a virtual option, and we have a lot of fun watching the gifts pile up in our headquarters!

Amy H.

Senior Talent Operations Partner

What projects are you most excited about?

We’re helping a regional department store use customer data to transform their business. Responding to challenges like those the retail sector has faced in recent years takes vision and courage. I love partnering with customers willing to blaze a new trail.

Meagen

Vice President, Professional Services

How does the company support your career growth?

Our culture of continuous, lifelong learning allows every Acquian opportunities to learn, stretch and grow. With support and coaching from their managers and Global Learning Programs, Acquians have access to a robust online learning platform, a mentor program, and more. Every day offers the opportunity to take on unique challenges.

Amy P.

Senior Director, Global Talent Development

How do you empower your team to be more creative?

The trick to empowering creativity is encouraging frequent communication and iteration. Embrace behaviors, not platitudes, that remind the team there is no such thing as failure. Embed creativity and make it more than a tagline. Show that nothing is unsalvageable; focus on ‘why’ things occurred, and make everything a learning opportunity.

Mary

Senior Manager, User Experience

How do your team's ideas influence the company's direction?

We don't just follow trends, we set them! We influence the direction of our company by immersing ourselves in a user-centric culture. Partnering with customers and vendors, we create open-source digital experiences that connect brands with their customers. Together, we are paving the way for the most dynamic user experience in the market.

Leslie

Vice President, Products

What are Acquia Perks + Benefits

Acquia Benefits Overview

Work/life balance is important to us. Employees take time off when they need it, and come back to work feeling refreshed. We offer up to 13 weeks of birthing parent leave and six weeks of non-birthing parent leave, and adoption leave, all paid at 100 percent. Our returning-parent transition program allows new parents to ease back into work.

Culture
Volunteer in local community
In Boston, Acquia has partnered with Cradles to Crayons, Pine Street Inn, Wonderfund, TUGG (Tech Gives Back), Bow Market, Horizons for Homeless Children, and the Maurice J. Tobin School in Roxbury.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
4-day work week
Acquia’s employee benefits include “Take it when you need it”, paid time off policy to promote work-life integration, birthdays recommended!
Employee resource groups
Employee-led culture committees
Day off for your birthday
Acquia’s employee benefits include “Take it when you need it”, paid time off policy to promote work-life integration, birthdays recommended!
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Summer hours
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Diversity is the spectrum of human difference. Diversity is the spectrum of human difference. Valuing Diversity at Acquia celebrates our unique differences in background, identity, ideas & experience.
Mandated unconscious bias training
Acquia offers various trainings via our company-wide online learning program (Acquia Academy).
Diversity manifesto
Diversity employee resource groups
Acquia has both Black Employee and Pride Resource Groups.
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Our short- term disability covers 100%
Dental insurance
Vision insurance
Health insurance
We offer 2 medical plans and have an annual employer contribution into employee HSA.
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
We utilize Headspace and FOND offers other mental health programs
Transgender health care benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Acquia offers programs through WorkTango, our employee recognition platform for charitable contribution matching opportunities.
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
All parental leaves are covered at 100% for birthing parents, non-birthing parents and adoptions.
Family medical leave
Adoption Assistance
We provide a stipend for adoption assistance to Acquia employees
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Acquia has a 'take it when you need it' PTO policy.
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
https://www.acquia.com/careers/acquia-learning-programs
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services
Apprenticeship programs

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