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Talent Development Program Manager

| Greater Boston Area

Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

Acquia is hiring an experienced tech-savvy Talent Development Program Manager who will roll up their sleeves to develop, deliver, and support the global rollout of our immersive new employee onboarding program. The program will align all Acquians on our vision, mission, and strategy and empower us all with the ability to articulate how we drive value for our customers. It will invoke an understanding of our products, services, our position in the market, the strength of our brand and why Acquia is a great choice not only for our customers, but for our employees!

In this brand new role, you will be on the cutting edge of creating a program that demonstrates Acquia’s commitment to our employees’ learning, career growth, and future success. While initially launched to all newly hired employees, this initiative will extend to all employees as a way to ensure everyone has access to this great learning and development opportunity.

We’re looking for a passionate, forward-thinking, creative and tech-savvy individual contributor who has strong communication skills and a laser-focus on creating an engaging and memorable experience for our new hires. These skills will be critical as you develop, facilitate and execute a goal-oriented, multi-tiered onboarding experience that seamlessly connects a new employee to corporate and role-specific onboarding objectives.

Core Responsibilities

Program Management and Operations

  • Design a program that demonstrates Acquia’s keen interest in developing and nurturing talent from Day 1, providing them with the tools, knowledge, and resources they need to build a successful career at the company
  • Build relationships with hiring managers and HR Business Partners throughout Acquia to gain a solid understanding of business objectives and hiring plans in order to develop and implement impactful onboarding strategies
  • Determine how to capitalize on the program content and design to roll out the initiative to all Acquians as a means to refresh their understanding of our products, services, and value to our customers
  • Manage the logistics and monitoring of the program, ensuring each new employee is fully immersed in the program and is actively participating
  • Devise annual and quarterly program metrics/goals and produce a quarterly reporting dashboard
  • Monitor ongoing new hire employee satisfaction surveys to obtain feedback and identify areas of opportunity for continuous improvement

Content Development/Delivery

  • Partner with global internal stakeholders to design and deliver content, tools, and resources that support our products and market position/messaging
  • Conduct quarterly content audits and refresh where appropriate to keep on pace with substantial product releases, ensuring that substantial customer value and business value drivers are embedded within the content
  • Using a variety of methods (ILT, VILT, eLearning), develop and deliver effective learning content that aligns to the delivery needs of a global audience
  • Manage the New Hire Learning plan in our Learning Management System

Qualifications

  • 4+ years’ experience in a fast-paced organization with the demonstrated ability to transfer skills and knowledge. Preference given to people from high-tech backgrounds
  • Experience acting as a liaison between a variety of key stakeholders like Product Management, Marketing, Sales, and other critical content providers to drive content development and quarterly content maintenance

Training and Enablement Experience

  • Self-starter with an exceptional ability to identify behavioral and knowledge gaps and develop training to address them
  • Training delivery and/or instructional design experience preferred
  • Familiarity with eLearning authoring tools such as Camtasia, Learning Management Systems

Leadership

  • Demonstrated strong interpersonal skills and ability to build effective working relationships throughout all levels of the organization
  • High competency in the following areas: highly collaborative, strong oral and verbal communication, excellent multi-tasking, planning, process and project management, effective decision making, results-oriented, ability to work under pressure and with tight deadlines
  • Ability to work independently, as well as cross functionally, to accomplish required goals
  • Proven ability to prioritize and multitask in a fast paced, dynamic environment

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SymfonyFrameworks
    • MemcachedDatabases
    • MySQLDatabases

Location

Excellent, busy area close to Faneuil Hall with shopping and fun after-work options. Tons of varied and great lunch options - we have a great list!

An Insider's view of Acquia

What are some social events your company does?

The Boston office partnered with the Department of Children and Families to pair employees with the holiday wish lists of children in DCF care. In December, 2017, we helped fulfill the wishes of 200 children through gifts of toys and clothing.

Amy H.

Senior Talent Operations Partner

What projects are you most excited about?

I believe we will see even more significant technology-driven changes in our lives in the next decade or two . . . I am optimistic that the good in us will prevail and that we will achieve a more just society driven by technology. I am proud to be a part of the software industry which is a major factor in this technological advancement of humanity.

Radhika

Manager and Principal Software Engineer

How does the company support your career growth?

Our people are motivated by professional growth and development, and every day, there’s an opportunity to learn something new that can help you develop your career. We have a really strong peer-to-peer learning culture, and our internal mobility program encourages Acquians to explore new roles within the company.

Amy P.

Senior Director, Global Talent Development

How do your team's ideas influence the company's direction?

Acquia’s made an invaluable impact to raise the profile of the amazing creative and technical work that’s happening across the city. Innovation in Boston spans AI to cryptocurrencies, security and fintech. We’re driving innovation around the customer experience, and Boston is a great place to do that.

Matt

Senior Vice President, Product

What are Acquia Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies

Additional Perks + Benefits

Work/life balance is important to us. Employees take time off when they need it, and come back to work feeling refreshed. We offer up to 13 weeks of maternity, six weeks of adoption leave paid at 100 percent. Our returning-parent transition program allows new parents to ease back into work. Office amenities include snacks and beverages, comfortable space, common areas, game rooms, and Mac computers.

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