Toast
We power successful restaurants.
Boston, MA

Senior People Success Partner

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We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 

Bready to make a change? 

Reporting to the VP People Success, you’ll be responsible for partnering with senior and executive leadership in providing guidance, frameworks, courage, and process to a rapidly scaling organization. The ideal candidate will bring a wealth and breadth of strong functional human resources expertise, business acumen, cultural awareness, consultative skills, and customer service orientation. The person in this role is a self-starter and true executive consultative people partner in all ways. S/he should have proven experience driving business concepts and aligning business needs with people-centric solutions to move the business ahead in a hyper-growth environment. The candidate should also be able to demonstrate interpersonal awareness to effectively build and sustain strong partnerships with trust and credibility across the business, and at the leadership level.

About this roll*

  • Be the true people partner to senior leadership (SVP/VP) within your partner organization in order to drive the growth of the business and organizational effectiveness 
  • Drive the strategy, assessment, and frameworks for making the people in your partner organization as successful as humanly possible
  • Drive the development and execution of talent management processes including leadership calibration, talent reviews, and succession planning
  • Provide day-to-day guidance to cross-functional leadership on capability gaps, bench strength, organizational health, all in partnership with other People & Culture functions
  • Partner deeply with leadership to improve and enhance the overall employee experience

Do you have the right ingredients?

  • 10+ years in a HR Business Partner role with strong experience in holistic people strategy at the leadership level
  • Deep understanding of HR practices, policies, and employment law
  • Strong teamwork, communication & cross-functional collaboration skills
  • Entrepreneurial spirit/mindset, flexibility toward dynamic change
  • Ability to thrive in a fast-paced environment
  • Strong business acumen and demonstrated success in a high-growth organization
  • Demonstrated ability to show excellent judgment, creative problem-solving, and training/coaching
  • Bachelor’s degree in an HR related field and/or HR certification preferred
  • Experience working in the Technology/SaaS industry is a plus
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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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