Senior People Operations Specialist

| Somerville
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Last year, online marketplaces grew at more than twice the rate of overall eCommerce. Why? Because the marketplace model offers organizations the opportunity to thrive in the new digital-first world. Online marketplaces provide customers with an optimum purchasing experience and a wider product assortment by bringing together third-party sellers in a single site.

Mirakl’s mission is simple. We help our clients seize this opportunity by providing the unrivalled technology, expertise, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakl’s recent $555M fundraising values the company over $3.5B, and places it among the most dynamic players in eCommerce, globally. With this funding, Mirakl will hire 1700 passionate new Mirakl workers over the next 3 years.

As Mirakl continues to grow, we are committed to staying true to our five core values: get things done, go above & beyond, succeed through expertise, work hard together, and satisfy & empower clients.

More about Mirakl:

  • The industry’s first and most advanced enterprise marketplace SaaS platform at the heart of digital transformation for the world's most forward-thinking organizations;
  • A hypergrowth company with a global presence and close to 600 employees in 14 countries. We have offices in Paris, Boston, Barcelona, Bordeaux, Chicago, London, Munich, New York, and Sydney
  • Enabling over 300 of the world’s most trusted brands including ABB, Astore by AccorHotels, Best Buy Canada, Carrefour, Catch Group, Changi Airport, Darty, Decathlon, The Kroger Co., Leroy Merlin, Madewell, Maisons Du Monde, and Toyota Material Handling with the speed, scale and agility to win in the changing eCommerce landscape.

To support this rapid adoption of the marketplace model, and take an active part in our growth, Mirakl is looking for a Senior People Operations Specialist to join our growing People Team.

Your Impact:

Mirakl’s People Operations Team is dedicated to streamlining people processes and providing top-notch support to our team’s from their first day and beyond. The People Operations Team plays a key role in the organizations ability to scale quickly and effectively all while keeping our teams happy.

What you will do at Mirakl:

  • Develop and manage core people processes - employee onboarding/offboarding, immigration, leave requests, etc.
  • Management key elements of the HRIS implementation project
  • Maintain accurate records in the HRIS, payroll & benefits systems, and other third-party systems
  • Support the People Partner team by managing day-to-day operational tasks and workflows
  • Conduct audits, ensuring compliance with legal, regulatory, and company requirements
  • Lead compensation changes, position changes, and relevant documentation
  • Assist with policy revisions, and other people team projects as assigned
  • Total Rewards: Ensuring that our compensation and benefits packages support our efforts to attract and retain top talent. More specifically, the Senior People Operations Specialist will support:
    • Compensation operations, including adjusting compensation details and operating regular compensation processes
    • Benefits administration, including responding to questions and requests from Mirakl team members
    • Benefits plan design and benefits broker relationship management

Requirements

  • 4+ years of People Ops experience or generalist experience in an HR function
  • Proficiency in Oracle and Greenhouse or similar systems
  • Creative mindset blended with a detail-oriented personality
  • A proven knack for automating processes to save time and improve efficiency
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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • SpringFrameworks

Location

Step into the vibrant heart of Boston with our office, ideally situated in the dynamic downtown area, just across from South Station! We are surrounded by a lively mix of cafes, restaurants, bars, and an array of shops, our location is not just a workplace, it's a hub for activities.

An Insider's view of Mirakl

What's something quirky about your company?

We do things with a French flair; champagne to celebrate big successes and 5 weeks PTO for everyone. Everyone is supportive of their team-members and other functions. This makes it a super fun environment and you’re always learning from your peers. We love hanging out with each other both at work and after work.

Kamal Kirpalani

Sales

What does your typical day look like?

A typical day for me means working on different projects with teams around the globe. As the head of the seller recruitment practice at Mirakl, I am identifying brand and vendor partners who will successfully grow our client's Marketplace business. A big part of my day is also spent mentoring my spent mentoring my team to become client advisors.

Sabreena Khan

Director of Seller Recruitment

What makes someone successful on your team?

Passion and resolution are contagious at Mirakl, and we look for people who want to make an impact!

Nicole Tiberia

RVP of Sales, East

What are Mirakl Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Coffee & Espresso, tea, and snacks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks

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