Recruiting and Candidate Experience Coordinator at Rapid7

| Greater Boston Area
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About Us: 
Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at www.rapid7.com.

 

 

About the Opportunity:

 We hear time and time again that employees are a company’s biggest asset, and Rapid7 is no exception. How do we make sure we hire the best and brightest people out there? This is where you come in. The Candidate Experience & Talent Coordinator will represent Rapid7 to the external world. You will play a meaningful role as a brand ambassador, managing interview logistics between potential hires and hiring teams across North America. You will partner with internal teams to maintain clear communication and a consistently high standard throughout the entire interview process. We count on you to be the facilitator of an outstanding candidate experience! 

 

What You'll Do:

  • Schedule hiring manager phone screens, video conferencing and onsite interviews

  • Facilitate onsite interviews and pre/post-interview debrief meetings across our various office locations

  • Be a knowledgeable resource, ensuring a positive experience is had by everyone involved, from the minute the candidate comes through the door

  • Encourage interviewer completion of feedback and distribute to appropriate partners

  • Provide updates to candidates regarding their applicant/interview status as needed

  • Develop strong client and stakeholder relationships (hiring managers, business partners, talent acquisition partners) and maintain effective communication channels

  • Draft and extend offer letters when applicable

  • Provide additional support to the Talent Acquisition and People Strategy teams as needed

  • Utilize Coupa to open purchase orders for Talent Acquisition team

  • Manage travel accommodations for out-of-town candidates

 

Who You Are:

  • Energetic, enthusiastic, and extremely organized

  • A voice of the candidate experience: you’re able to establish best practices and figure out what works most effectively, and what needs improvement

  • A talented relationship builder across the organization

  • Detail-oriented; you’re flexible and can handle simultaneous projects with moving parts in a demanding and fast-paced environment

  • Ability to effectively prioritize and be inventive

  • Able to work with evolving systems and structures, demonstrating the flexibility to adapt to changing environments and regulations

  • Ability to take initiative and work independently

 

Requirements:

  • Experience in a people-facing role where quality interactions and customer experience is paramount

  • Ability to balance multiple priorities and complete work under deadlines

  • Innovative mindset, always looking to improve processes and establish new programs to enhance customer experience

  • Positive attitude with a disposition that is amenable to pitching in wherever necessary

#LI-KP1

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Location

Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants, bars and public transport close by.

An Insider's view of Rapid7

What does your typical day look like?

For the majority of the day it’s a mix of weekly check-ins with various teams, project updates, and the occasional brainstorm.

When I’m not in meetings I’ve got headphones in while planning, writing, or designing — at my desk or perched somewhere around the office.

Grace

Senior Brand Storyteller

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong.
Stocked Kitchen
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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