Our Opportunity:

Chewy is looking for a Program Manager, Talent Management to join our Talent Management team as a key driver of enterprise-wide talent initiatives. This position is responsible for deploying and managing talent programs that foster stronger levels of team member engagement, cultural alignment, and performance across Chewy’s 18,000+ team member base.  The ideal candidate will be exceptional at delivering measurable results in a fast-paced, constantly evolving environment, while also contributing as a thought partner to senior members of the Talent Management team.  This role reports to the Director, Talent Management and can be based in either Dania Beach, FL or Boston, MA. 

What You'll Do:

• Partner with senior members of the Talent Management team to envision, design, and deploy initiatives that strengthen the engagement and performance of Chewy team members enterprise-wide
• Deliver new services and improvements to existing talent programs in order to better serve Chewy’s team member needs, while meeting department-wide targets
• Be a true culture champion—continuously assess how best to incorporate Chewy’s cultural code, the Operating Principles, into every-day practices and business activities
• Influence leadership effectiveness across the organization by supporting programs that perpetuate simple yet impactful leadership standards
• Collaborate with HR Business Partner teams and business leaders to solicit team member feedback in order to build proposals for new or revised talent programs that impact Chewy team members across the org
• Manage budgetary needs and project expenses for talent programs so we can WOW our teams with activities within budget
• Evaluate existing engagement initiatives that are happening across single functions and provide proposals that allow for said programs to be implemented with an enterprise-wide approach
• Analyze complex and confidential data sets to identify focus areas, draw conclusions, and propose action plan(s) to stakeholders
• Perform other projects or miscellaneous duties as requested or assigned, at times with minimal notice

What You'll Need:

• A minimum of 3-5 years of experience in a fast-paced environment supporting various company programs and initiatives
• Bachelor’s degree or equivalent experience; concentration in Business Administration, Human Resources, Organizational Development, or related field preferred
• Master’s degree or MBA is a plus
• Demonstrated experience deploying and managing talent programs of substantial scale and long-term sustainability
• Ability to autonomously manage multiple projects, and knowing how to prioritize them effectively
• Exceptional sense of judgement and ability to make effective decisions under ambiguous situations
• Capability to communicate with and influence business partners, stakeholders, and leaders at all levels in an effort to meet deadlines and deliverables
• Excellent attention to detail is a must, as you will be responsible for arranging and leading company-wide projects, and reporting results to senior business leaders
• Ability to work with large amounts of data and pull analytics to tell a story with the numbers
• Strong customer-centric mindset in project execution to provide the best possible experience to customers
• Prior experience managing to a sizable budget preferred
• Passion for matters that define our Employee Value Proposition and team member experience—our Talent Management team embodies Chewy’s Operating Principles!
• Practical training or experience in process improvement, such as lean Six Sigma, is a plus
• Intermediate experience with Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Position may require travel

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected]. To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).