People Operations Specialist

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A bit about us:

Devoted Health is a new health care company looking to improve the lives of seniors in America. We are guided by a deep belief that every senior should be treated like we would treat our mom or dad: with loving care and a profound commitment to their health and well-being. With aging demographics and rising health costs, this is an industry and problem space that needs today’s best talent working on solutions with high integrity and a long term view. We will improve the lives of seniors by helping them navigate the healthcare system, by utilizing world-class technology and data to enable a simplified experience, by partnering with top providers for better health outcomes. We are building a stellar team to drive towards our starting point goal to launch a Medicare Advantage plan and clinical services in 2019.

Why Devoted:

Make a difference... a big difference. You will have the opportunity, in a unique and dynamic culture, to be a part of something incredibly meaningful. We’re a disruptive startup with an inspiring mission. Learn and grow alongside our world-class team of healthcare, technology, and data leaders, dedicated to building a health plan and clinical services that care for everyone like they were our own mothers or fathers. Our team and board members have decades of experience in health policy, clinical services, data and technology. With their support, we look forward to building a health plan and clinical services that will give seniors easy access to the high-quality care they deserve.

A bit more about this role:

As our People Operations Specialist you will be responsible for being the face and voice to many facets of our organization. With a heavy focus in the Human Resources arena, you will be responsible to help us deliver an unmatched candidate experience and other activities to drive our recruiting team to optimal efficiency. You will also support the great team in our Waltham HQ location. Early on, this will include work across the business, from the front desk to the back office. You will interface regularly with stakeholders internal and external to Devoted.

Here's what a day at Devoted could look like!

  • Supporting recruiting to schedule candidate interviews
  • Follow through of human resource processes, including adjusting the as we scale Reviewing resumes for needed role qualifications
  • Writing and sending of offer letters
  • Reporting and analytics for recruiting
  • Sharing the responsibility for candidate experience
  • Supporting our office with ordering of supplies
  • Coordinating events for the business and recruitment functions Coordinating social media and job board posting
  • Office support such as front desk responsibilities, ordering office supplies, new hire set up and support

What will make you successful in this role you ask?

  • People focused - you care deeply about the experience people have throughout their Devoted journey
  • Business street smarts - you can make good decisions for the business and are comfortable voicing your opinion to make things better
  • Start up driven - you’re able to work in an evolving with minimal guidance
  • You care about the details - organized and detail oriented are critical in this role
  • Process matters - you understand the importance of a great process and you have the desire to innovate and improve upon it
  • Project oriented - you like to tackle that project that comes up that you’re asked to jump in on
  • Patience and the ability to critically think - things change & we need to be agile and ready for quick resolutions
  • A great attitude - having a ‘nothing is beneath me or above me’ mentality
  • Self awareness - the ability to adjust your approach with your audience

Here's what we'd like to see in your background...

  • 3+ years of experience in working with internal and external stakeholders (candidates, hiring managers)
  • Experience working in an applicant tracking system
  • Excellent calendaring and communication skills Experience working in documents and spreadsheets
  • A good understanding of the full life cycle of recruiting
  • Experience with taking care of office needs

If you love running towards complex challenges and transforming them into solutions, if you want to make a potentially huge impact on many lives, and if you are looking to build something from the ground up in a disruptive startup with an inspiring and talented team, Devoted Health may be the place for you.

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Location

Our sunny office is in the beautiful Watch Factory alongside the Charles River in Waltham. It's easily reachable by commuter train, bus, or bike.

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