Senior People and Culture Manager

| Greater Boston Area | Hybrid
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Collaborative people that create ingenious solutions

We’re growing at an exceptional rate and are looking for people to share in our exciting future.

We're welcoming new people to the team every week to keep up with our exceptional growth.


About Immersive Labs

Immersive Labs are the cyber skill experts. We equip, exercise and evidence the cyber skills of entire workforces, preparing organisations to counter the latest cyber threats. Our game-changing platform transforms the way people learn by engaging their curiosity and unleashing their potential with content informed by real-world events and threats.

https://www.immersivelabs.com/why-immersive-labs


Where we are now
Immersive Labs was founded in 2017. Since then we’ve grown to over 160 employees and in 2019 we launched in the United States.

We have recently announced funding of more than $45 million, led by Summit Partners and Goldman Sachs. Our technology is already helping over 150 enterprises, including security teams at KPMG, Sophos and Airbnb, to power up their cyber workforces.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.


The opportunity

We’re growing fast and need the very best Senior People & Culture Manager / Business Partner in our fast-growing Boston location. You will partner with business-critical departments including Sales, Marketing and Customer Success as we continue to rapidly grow across North America

You will partner with senior stakeholders in the GTM team and lead the North American people programmes and initiatives, reporting into the Global People & Talent Director who is based in our UK head office. To be successful you will need to have expertise in business partnering with GTM functions at a technology scaleup and have a passion for developing people, capability and performance, being a culture champion of what a good looks like in a diverse organization. An ability to drive process, compliance and change would also be an advantage. 

You will be the first People & Talent person in North America with the responsibility of onboarding ensuring the warm welcome of all new team members, you’ll also be the point person for all queries and managing relationships with our US providers. It’s not for the faint hearted, but we promise it will be exciting and rewarding. 

An exceptional culture is one of the keys behind Immersive Labs rapid growth and we need you to come help support the world-class people changing the face of cyber security. 

 

Your main responsibilities:

Reporting into the Global People and Talent Director you will shape a high performance environment by providing excellent HR support and insight to the US business for most operational people activities. Your key day to day duties include:

  • Creating a high performance environment through effective performance approaches, partnering with the business 
  • Consult with the Learning and Development & wider People team to identify knowledge, skill, and capability gaps and integrate development programs to improve internal performance.
  • Build out standard process and protocol across teams to ensure project success
  • Advising the business on relevant labor law for multiple states from recruitment through to onboarding, compensation, and leave requirements.
  • Manage the relationship with our PEO and administration of our HR systems
  • Management of the benefits process including working with benefits brokers to define excellent benefits packages for the organisation and it’s employees, managing providers and administering benefits  
  • Responsibility for a workforce largely located in Boston, MA but with a wider remote sales workforce across North America
  • Coming up with initiatives to maintain and improve our employee engagement score (currently 8/10)
  • Embody and champion our culture and values to ensure Immersive Labs continues to be an amazing place to work. 


To be successful:

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

  • Confident owning and delivering the HR/People leadership agenda at a technology scale up company partnering GTM functions 
  • Passionate about championing & maintaining a diverse, equal & inclusive culture. 
  • Ability to support remote multi-state enterprise sales teams with up to date knowledge of labor law incl. California to ensure company-wide HR compliance with federal and state employment and safety laws.
  • SHRM-CP or working towards (with an HR related degree)
  • Experience of working with and managing a PEO relationship
  • Strong sense of ownership and delivery oriented
  • Excellent and proactive verbal & written communication skills 
  • Warm, friendly disposition, A good sense of humour goes a long way!

Immersive Labs’ growth has been fuelled by our values that underpin everything we do, here's how they relate to this role:

  • Inclusive - A true team player - partnering with and involving others in success
  • Driven - Takes ownership and delivers outcomes which support the growth and development of people at Immersive Labs
  • Agile - Keeps up to date with the latest employment laws and changes. Is able to conceive and deliver unique solutions to challenges


What Immersive Labs offers:

  • We offer an extensive range of benefits, including Healthcare & Dental, 33 days holiday, up to 12 weeks enhanced parental leave, 401K, mindfulness groups
  • Career and learning development through the platform and our ‘Learn Anything’ fund
  • Our office benefits are designed to make every workday great. These include, teas, coffee, water, soft drinks, free fruit, and Friday afternoon drinks to end your week in style.
  • Getting to the office is easy: we’re based in the centre of Boston, just a 10 minute walk from Back Bay train station, and offer commuting benefits, interest-free travel loan to help with the cost of commuting
  • We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from archery games, to movie nights and escape rooms.


Find out more at https://www.immersivelabs.com/company/careers

Unlock your potential with Immersive Labs. Click apply to find out more. 


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • typescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • SagaLibraries
    • Apollo Libraries
    • CypressFrameworks
    • DockerFrameworks
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TerraformFrameworks
    • SeleniumFrameworks
    • JestFrameworks
    • EnzymeFrameworks
    • MySQLDatabases
    • RedisDatabases
    • GraphQLDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • SalesLoftCRM
    • MailChimpEmail
    • MarketoLead Gen
    • ZoomInfoLead Gen
    • Google HangoutsCollaboration
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • JiraProject Management

Location

Centrally located in Back Bay, the Boston office is located three blocks away from both the Arlington Station on the Green Line, and Back Bay Station on the Orange Line or Amtrak. Close to 90 and 93, and a few steps from a bike share station.

An Insider's view of Immersive Labs

What’s the vibe like in the office?

The unique thing about being in our office is that we are a tightknit team working in a collaborative space. It has that true start-up feeling. We've all grown so close in such a short amount of time. At the end of the day, you can feel that everyone is truly invested in working towards the ultimate goal. Growing our company!

Jasmine

Strategic Account Manager

How do you collaborate with other teams in the company?

I'm lucky because I get to work with all the teams here at Immersive Labs. Sales, finance, legal, talent, marketing, you name it. I'm currently working with the talent team who sits in the UK, to build out our US headquarters. The goal is to ensure we are hiring really smart individuals in Boston with our core values.

Morgan

Executive Assistant

How has your career grown since starting at the company?

IL has given me the opportunity to work on projects with varying specialties. This has given me skills in every aspect of Cyber Security. The most exciting is analyzing malware and exploits - all day, everyday! IL keeps me completely up to date in the industry & encourages me to explore all avenues.

Ben

Senior Content Engineer

How does the company support your career growth?

Immersive Labs has been a major step forward in my career. Joining a rapidly growing startup like Immersive offers more opportunity than an established company. I've already had the chance to take a leadership position as we expand into the US market and at no point have I felt discouraged in sharing my opinions even to our CEO.

Harry

Strategic Account Manager

What are Immersive Labs Perks + Benefits

Immersive Labs Benefits Overview

Immersive Labs’ mission has always been to develop professional cyber skills and provide a safe and secure
digital landscape, globally. Doing what we do requires some pretty remarkable people – that’s why we
employ the same commitment to safety and security to better the lives of our world-class talent. Here’s how
we will empower and enable you to thrive, both in and out of work

Alongside a competitive salary, 25 days holiday + 11 federal days, 5% matched 401(k) contributions, and free snacks and drinks, we offer a wide range of great perks with more coming every month.

Check out our summary of benefits here: https://careers.immersivelabs.com/us-benefits/

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Day off for your birthday
Quarterly engagement surveys
Hybrid work model
In-person revenue kickoff
Employee awards
Flexible work schedule
Immersive Labs provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A Health Care Flexible Spending Account (HC FSA) and Dependent Daycase Flexible Spending Account (DC FSA) covering over 500 services.
Disability insurance
Should you have a long-term disability following an accident or injury, our LTD insurance is designed to look after you by covering a percentage of your salary until retirement.
Dental insurance
Several dental plans available, offering in-and out-of-network benefits for an annual fee of as little as $50 and $150, respectively
Vision insurance
Four carefully selected voluntary vision plans to meet your eye care needs
Health insurance
You will gain access to a number of United Healthcare plans designed to cover you and your immediate dependents, with several voluntary options so you can build a plan to suit you.
Life insurance
Basic life insurance and Accidental Death and Dismemberment (ADD) insurance with the option of further voluntary cover if you need it.
Wellness programs
Mental health benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
We have ADP’s 401 (k) plan, where we will make a safe harbor matching contribution equal to 100% of the first 5% of eligible pay that you contribute to the plan. Effective immediately.
Company equity
All full-time employees are eligible for an incentive stock option (ISO) grant as part of their offer package.
Performance bonus
Charitable contribution matching
All employees are eligible to have Immersive match contributions to a qualifying charity once per year. Up to $500 if you're fundraising solo, or up to $1000 if you're fundraising with other employees
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Our competitive parental leave package allows you to take the time to introduce your little one/s to the world.
Family medical leave
Adoption Assistance
We have an enhanced adoption policy to support you with the new family addition.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Everyone needs a break, so you'll receive 23 days of paid time off, as well as 10 federal holidays & an additional floating holiday to use at your discretion. You can carry 3 days over into next year.
Paid volunteer time
Each employee can take off two days per year to volunteer at qualifying events/programs.
Paid holidays
Paid sick days
No one chooses to get sick, which is why our paid sick leave is front-loaded and starts from day one.
Floating holidays
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Our commuting benefits cover bus and subway services, up to $300/month. Interest free travel loans to employees wishing to purchase a new bike or annual subway pass.
Company-sponsored outings
You’ll celebrate your hard work with a company-sponsored party each quarter, because we celebrate success in style. Plus, an annual company-wide trip to our headquarters in Bristol, UK.
Free snacks and drinks
Our office benefits are designed to make every workday great. These include coffee, teas, water, soft drinks, free fruit, and catered lunches once per week.
Some meals provided
We host meals in our Boston office on Wednesdays for employees in town.
Company-sponsored happy hours
Regular happy hours and outings throughout the year.
Recreational clubs
Fitness stipend
Via our healthcare provider, employees are eligible for up to $300 per year, to reimburse health clubs, gym memberships, etc. Immersive also directly contributes an additional $150/year.
Home-office stipend for remote employees
Employees have up to $700 in their first year with the company to build out or improve their home office setup. They also can receive an annual $50 top-up in years following.
Mother's room
Professional Development Benefits
Job training & conferences
You’ll get $250 per year to learn a new skill of your choosing under our Learn Anything benefit. Alternatively, employees have the option to put this allowance towards a mental wellness service.
Lunch and learns
Promote from within
Mentorship program
Your professional development is important to us; that’s why we support your career goals through regular feedback and coaching.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Apprenticeship programs

Additional Perks + Benefits

Immersive Labs’ mission has always been to develop professional cyber skills and provide a safe and secure
digital landscape, globally. Doing what we do requires some pretty remarkable people – that’s why we
employ the same commitment to safety and security to better the lives of our world-class talent.

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