Agero + Swoop
As the category leader, we are at the forefront of a major industry transformation.
Medford, MA

Payroll Manager

| Greater Boston Area
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Ahead of the Curve.
No one knows the road like Agero. For over 40 years, we have provided the safest, smartest solutions for drivers and the companies that keep them moving.
As a result, we have become an industry leader, providing vehicle manufacturers and insurance carriers with privately labeled state-of-the-art roadside assistance plans and efficient claims management solutions. Our Roadside Assistance network protects more than 75 million drivers each year, providing award-winning service that helps motorists in their time of need while building customer loyalty for our clients.
Headquartered in Medford, MA with operations throughout North America, we are trusted by more than 100 leading corporations and used by 75% of the new passenger vehicles sold in the U.S. As a result, we have more information about cars and drivers than any other company. We use that data to continually enrich our solutions, maximizing our customers' opportunities while minimizing driver distraction.

Position Summary:

This position is responsible for the end-to-end processing of payroll for approximately 3,000 associates in the US and Canada. Provides, leadership, planning, project coordination and management of the payroll team. Maintains the accuracy of payroll, resolves payroll problems, audits and reviews summaries and prepares various payroll documents and reports. Insures compliance with federal, state, and local regulations and ensures timely and accurate payroll processing and reporting. Reviews payroll processes and identifies and implements procedures to improve accuracy and efficiency.

Key Outcomes associated with the role:

  • Quickly onboard and learn unique Agero systems and processes to ensure flawless execution of payrolls (bi weekly payroll that is completed weekly for different groups)
  • Provide Payroll expertise as part of the project establishing our new HCM
  • Continued review and implementation of operational efficiencies and excellence. 

Roles and Responsibilities:

  • Oversees, directs and coaches the payroll team; Provides overall prioritization of work assignments and management of functional team resources and their activities
  • Reviews and implements internal controls surrounding payroll processing.
  • Build and maintain a strong payroll team through effective recruiting, training, coaching and team building. Prepare and deliver performance feedback and staff development plans. Assess the skills and skill levels necessary to achieve work objectives.
  • Responds to associate and manager inquiries on a day to day basis by handling payroll related issues.
  • Researches payroll problem areas and reviews current procedures to improve efficiency, effectiveness, and compliance.
  • Coordinates, researches, and expedites special projects and prepares results for senior management.
  • Prepares payroll records for year-end W2 processing.
  • Prepares journal entry of payroll for posting to general ledger.
  • Provides periodic review of payroll reports and summaries, auditing the information, understanding federal, state, and local regulatory issues.
  • Reviews and processes payroll related bills, invoices and collects tax credits.
  • Acts as systems administrator for and Kronos time keeper.

Skills, Experiences and Attributes:

  • College Degree or equivalent work experience
  • 5+years experience in payroll processing
  • 2 years of project or supervisory/management experience.
  • Automated payroll experience
  • working knowledge of Human Resources and Benefits as it relates to payroll and HRIS. 
  • Knowledge of ADP and Kronos
  • Solid understanding of payroll procedures and federal, state, and local regulations.





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Where we are

We're located in thriving Medford, MA, a short distance from the MBTA with close access to I-93, restaurants, bars, shops and downtown Boston.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • TrelloManagement
    • DrupalCMS
    • WordpressCMS
    • HubSpotCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • Constant ContactEmail
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What are Agero + Swoop Perks + Benefits

Agero + Swoop Benefits Overview

Agero is focused on providing a resource rich, creative environment driven by exciting work as well as a multitude of opportunities to accelerate your technology career. In support of this mission, we offer a wide range of benefits to include:

- Flexible time off policy
- Rich opportunities to volunteer and give back to our surrounding community through groups such as "read to a Child" and the Mystic Rivershed Cleanup organization.
- Tuition reimbursement
- A robust game and entertainment room complete with the latest and greatest gaming systems
- Weekly happy hours
- Robust internal career development programs designed to support the growth of each employees career
- World class onsite gym complete with spinning, yoga and much more!

Culture
Volunteer in Local Community
Read to a Child, Mystic Rivershed Clean up.
Eat Lunch Together
Intracompany Committees
You will have the opportunity to help with: identifying the latest additions for our game rooms, discussing how to better communicate across the org or planning events.
Open Office Floor Plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Agero employees can contribute up to $2,750 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of pre-disability earnings.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Employer covered life insurance is equal to 1x an employee's annual salary. Employees also have the option to purchase supplemental life insurance up to 5x their annual salary.
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Agero provides employees with a 401(k) matching plan managed by Fidelity Investments. We match 100% of the first 2% of contributions, and 50% of the next 4% of contributions.
Performance Bonus
Whether you are an engineer or a contact center representative, a piece of your annual compensation is delivered via an annual bonus, paid 2 per year. Target bonus amounts vary by role.
Child Care & Parental Leave Benefits
Flexible Work Schedule
Company-Sponsored Family Events
Agero sponsors summer BBQ's as well as a halloween extravaganza complete with in house trick or treating, haunted houses and best costume contests for the children of employees.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and Learns
Whether it's personal development or for general education about our business, Learn at lunch is a big part of who we are!
Promote from Within

Additional Perks + Benefits

We’ve got the benefits you’re used to and some you aren’t – including flexible health and dental care from your choice of doctors. We take care of the time off and allow you to make decisions about how much you want to carry over from year to year so you can recharge your batteries and achieve harmony both inside and outside of the workplace. How many places set you up with laptops and two monitors as standard fare? We’ve got more discounts and perks than you can count on 2 hands – and they are meaningful! Plus we offer a free subscription to the CC Motor Club.

An Insider's view of Agero + Swoop

How would you describe the company’s work-life balance?

Agero allows me to have the work-life balance I need. The company understands and cares that employees have things they need to deal with outside work. Agero is the most flexible company I have ever worked at in accommodating the chaotic schedule I sometimes have to work; I arrange my life first and know it’s ok to make my work fit in around that.

Cathy

Senior Manager, Data Science

What is your vision for the company?

To deliver exceptional, modern & seamless roadside assistance, accident management & connected vehicle experiences to customers worldwide. We’ve long been a leader in the US & are transforming the industry not just here but globally, creating new experiences for the consumer, client, call center agent, service provider, dealership & repair shop.

Jeff

Chief Strategy Officer

What makes someone successful on your team?

My team is comprised of Program Managers who are responsible for driving delivery across most of the organization. Those who are most successful are proactive, solution-oriented, and skilled collaborators, have a natural and relentless curiosity, and both embrace and evangelize change. Of course, great discipline and organization skills help too!

Stefanie

Director, Program Management

Agero Careers In Medford
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Payroll Manager

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This position is responsible for the end-to-end processing of payroll for approximately 3,000 associates in the US and Canada. Provides, leadership, planning, project coordination and management of the payroll team. Maintains the accuracy of payroll, resolves payroll problems, audits and reviews summaries and prepares various payroll documents and reports. Insures compliance with federal, state, and local regulations and ensures timely and accurate payroll processing and reporting. Reviews payroll processes and identifies and implements procedures to improve accuracy and efficiency.

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