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Waltham , MA

Operational HR Business Partner at Dynatrace (Waltham, MA)

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The Dynatrace Operational Human Resources Business Partner is critical in supporting employees and managers. This role will report to the Director, Human Resources Business Partners, supporting the operational execution of HR activities, including onboarding/offboarding, employee relations, employee experience, and business-driven initiatives in the North American region.
Key Responsibilities include:

  • Serve as point of contact to employees in the U.S and Canada in solving talent issues
  • Provide generalist support and advisory services; conduct exit interviews.
  • Improve work relationships, build morale, and plan and execute key HR initiatives that improve the employee experience and contribute to building our vibrant culture.
  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees; advise staff about and comply with local regulations and compliance requirements; identify and remediate risks.
  • Address performance issues, coach Managers on disciplinary action and performance improvement processes and best practices. Advise Managers and Employees through performance matters.
  • Build strong cross functional business partnerships, and become a trusted advocate for employees
  • Conduct fair and thorough investigations and bring resolution to disruptions. Partner with legal on complex investigations, employment related matters, litigation and mediation.
  • Advises on regional / country-specific compliance requirements; maintain expertise in local processes; provide regional considerations and tailoring for development and implementation of global HR programs.
  • Interpret HR policies and procedures and recommend effective courses of action.
  • Manage immigration and relocation related activities, communication, and compliance.
  • Prepare HR related documentation and enhance processes to maximize efficiencies and maintain a positive employee experience.
  • Recommend and create policies to support a compliant workforce and review and update existing policies on a regular cadence. Files compliance reports ie EEO-1 and maintains regulatory records.
  • Successfully partner with Functional HRBPs, COEs, regional HR counterparts to create one unified HR support network across the entire employee lifecycle.
  • Provide exemplary client service by anticipating and delivering solutions for our employees, identify areas of opportunity, create plans of action and be responsive to employee needs.
  • Create reports and prepare and present relevant metrics and insights to drive awareness and decision making.
  • Maintain strict confidentiality and adhere to a high standard of professional conduct.
  • Other duties as assigned.
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What are Dynatrace Perks + Benefits

Dynatrace Benefits Overview

Being a leader in the market doesn’t mean it’s all work and no play. At Dynatrace, our employees take their jobs seriously but also like to have fun. While at work, we encourage you to take a break and enjoy a game of ping-pong, have a cup of coffee or go to the gym. Work flexibility is important at Dynatrace, we are investing in your growth and happiness! Dynatrace provides a comprehensive benefit plan that allows employees to select benefits that fit their personal needs and stay competitive in the market place.

Volunteer in local community
Open door policy
Open office floor plan
Employee resource groups
Remote work program
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Our values
We keep things simple. Common sense has guided our journey and enabled us to grow and excel. As we’ve developed, we've identified three pillars that define and embody our culture:

Innovate with Passion
We build innovative solutions and creative approaches to our business across all functions to benefit our stakeholders. Our passion is fueled by our profound curiosity, inspiration, and desire to drive positive change.

Engage with Purpose
We aspire to fulfill our mission by committing to excellence and delivering meaningful customer value. We collaborate and communicate effectively to reach our shared goals and aid our customers in achieving their objectives. We listen with empathy, encourage diverse perspectives, act with kindness, and foster an environment where every Dynatracer can have an impact.

Win with Integrity
We deliver results through honesty, transparency, and accountability. We compete with tenacity while upholding the highest ethical standards and respect for our customers, partners, and colleagues. We constantly learn from feedback, celebrate with humility, and strive for excellence.

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