Learning & Talent Programs Lead

| Greater Boston Area
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LiveRamp is the trusted platform that makes data accessible and meaningful. Our services power people-based customer experiences that improve the relevance of marketing and allow consumers to better connect with the brands and products they love. We thrive on solving the toughest technical and customer challenges, and we’re always looking for smart, compassionate people to help us blaze a trail.

Mission: LiveRamp makes it safe and easy for businesses to use data effectively.

About this role

Do you love working with brilliant, kind people who inspire you to be better every day? Join our People & Culture team! We are looking for a dynamic, operations-minded learning guru to lead and facilitate many of LiveRamp’s core talent and learning programs.

As LiveRamp’s Learning & Talent Programs Lead, you will serve as product manager for essential programs, including our onRAMP new hire experience, signature Leading at LiveRamp leadership series, as well as talent development programs such as our recent graduate rotational program. Your efforts will directly impact the ability of 1,100 LiveRampers to learn, grow, and be their best. 

This role is part of LiveRamp’s global, 30-member People & Culture organization. Location is flexible, with full-time remote work possible via our RAMP Remote program.

You will:

Develop and deliver LiveRamp’s core learning and talent programs with an operations mindset:

  • Facilitate LiveRamp learning programs (Leading @ LiveRamp, Manager Essentials, etc.) in virtual and in-person formats
  • Manage courses and programs, including tracking evaluations, metrics, and content updates
  • Ensure regular updates of program descriptions and web links
  • Monitor program enrollment to ensure enrollment numbers meet the minimum required for each course
  • Partner with broader People & Culture team to set yearly schedule of programs
  • Manage LiveRamp’s recent graduate internal rotational program

Serve as product manager for our learning and talent programs:

  • Conduct and document training needs assessments, design blueprint, implement and evaluate effectiveness of trainings 
  • Determine appropriate instructional strategy and delivery 
  • Manage the design of courses using e-learning or instructor led learning models
  • Partner with e-learning content experts to identify applicability of e-learning content integration 
  • Implement and manage train-the-trainer programs to amplify the impact of our programs
  • Establish communication plan and methods to market programs
  • Evaluate program impact, including formative and summative assessments 
  • Conduct semi-annual reviews of program content and relevance in meeting business needs

Manage stakeholder and partner relationships

  • Serve as primary relationship owner for internal stakeholders of compliance trainings
  • Manage external e-learning vendors and consultants (third-party content providers, ID consultants) 
  • Conduct vendor / facilitator evaluation (RFI or RFP) to make appropriate selections
  • Work closely with purchasing to negotiate terms and conditions of vendor contracts  

Your team will: 

This role is part of the Talent Enablement team within our People & Culture organization. The Talent Enablement group is responsible for design, documentation, delivery, measurement, and continuous improvement of LiveRamp’s learning and talent development programs. The Talent Enablement team works in close partnership with our People Operations, Talent Acquisition, Business Partner, Workplace Experience, and D&I teams.

About you: 

Qualifications, Skills & Experience:

  • At least 6-8 years of experience leading relevant talent programs from progressive industries.
  • Demonstrated knowledge of adult learning styles, group dynamics, interactive learning methods, leadership coaching, conflict resolution.
  • Excellent platform skills when facilitating individual & group processes to a variety of internal audiences in different learning strategies, e.g., face to face & virtually.
  • Ability to develop organizational communications that provide clarity for programs & services  to stakeholders.
  • Ability to drive complex programs demonstrating strong project management capabilities.
  • Has a wide array of subject matter expertise in soft skills programs like Leading Change, Performance Management, Delegation, Coaching, Team Development, etc. and can successfully design or re-design and develop relevant content to meet audience needs.
  • Knowledge and experience in diversity & inclusion programming.
  • Ability to develop a multi-level curriculum that maximizes what LiveRamp needs to grow its employee base from individual contributors to senior leaders.
  • Strategic thinker and also think tactically as needed.
  • Experience identifying and resolving issues independently, will take initiative even under unfamiliar circumstances. Strong bias for action and a “get stuff done” attitude.
  • Must be independent, results-oriented, and able to thrive independently in a fast-paced, sometimes ambiguous environment.
  • Demonstrated ability to review and enhance systems, processes and policies.
  • Strong stakeholder management skills, with ability to effectively engage employees, senior leadership, managers and HR Business Partners.
  • Possess a win/win interpersonal style; good sense of humor, yet have the tenacity and conviction to overcome conflict and organizational resistance.
  • Experienced or familiar with Learning Management Systems (LMS) administration.
  • Experienced with video conferencing technology for virtual trainings.
  • Comes into this work with a high degree of integrity and ethics.

Bonus Points:

  • Bachelor’s or Master’s degree in HR or OD
  • Global experience in talent management and organizational design and development is a plus.

Benefits:

  • People: work with talented, collaborative, and friendly people who love what they do.
  • Food: enjoy catered meals, boundless snacks, and the occasional food truck.
  • Fun: we host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues. 
  • Work/Life Harmony: flexible paid time off, remote work opportunities, and paid parental leave. 
  • Stock: every employee is a stakeholder in our future.
  • Whole Health Package: medical, dental, vision, and disability insurance. Plus mental health support (via Talkspace) and fitness reimbursement up to $100 per month. 
  • Savings: our 401K matching plan helps you plan ahead.
  • Commuter Subsidy: $75 per month to be used toward commuter cards, monthly parking, rideshare pools, or metro/bus passes.
  • Location. Flexible - Full-time remote work possible via our RAMP Remote program.

More about us:

LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across eight countries and four continents.

LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance. California residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.

To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • FlaskFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • PostgreSQLDatabases

Location

Located in the middle of Boston's Seaport district, we're steps from fabulous dining, entertainment and shopping. And just steps from the T!

An Insider's view of LiveRamp

What are some social events your company does?

Everything from themed monthly team lunches, office happy hours, SummerRamp family camp outing, volunteer groups, Pride celebrations, guest speakers, baking competitions to fitness classes. Our Workplace Experience team is always planning unique events and celebrations.

Abram

Workplace Experience Site Lead

How do you collaborate with other teams in the company?

Within LiveRamp. I collaborate frequently with many different teams, including other data science teams (on tools and methodologies), client teams (to understand our customer needs), the engineering teams (to improve data pipelines processes) and our product and operations team (to streamline my science solutions and turn them into products).

Dan

Senior Data Scientist

What makes someone successful on your team?

Taking initiative! We strive to find the type-S personalities… type-startup! Embrace your natural entrepreneurial drive and commitment to make an impact and be recognized and rewarded by our likeminded type-S team & leadership.

Jonathan

Director, Customer Operations

What are LiveRamp Perks + Benefits

Diversity
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
LiveRamp employees can contribute up to $2,700 annually to their FSA, and up to $5,000 per household.
Disability Insurance
Short-term disability insurance pays a benefit equal to 100% or 60% depending on years of service and length of disability. LTD pays a benefit equal to 60% of pay, up to a maximum of $15,000 per month
Dental Benefits
We offer 2 types of dental plans, both of which over 100% of preventative care. The basic plan has an annual benefit maximum of $1,500 per person and the major plan has a maximum of $2,000 per person.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with allowances up to $170 for glasses ($200 for featured frames) and $130 for contact lenses.
Health Insurance Benefits
LiveRamp offers you a choice 3-4 of medical plan options. Our medical plans are designed to help keep you healthy and also assist you in times of illness or unexpected injury.
Life Insurance
Life insurance is equal to 2 times an employee's annual salary, up to $500,000.
Pet Insurance
Our pet insurance policy reimburses up to 90% of out of pocket expenses.
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
LiveRamp provides employees with a 401(k) matching plan managed by T. Rowe Price. We match 100% of contributions up to 6% of an employee's annual gross pay.
Employee Stock Purchase Plan
LiveRampers can purchase RAMP stock at a 15% discount each month. You may participate through convenient payroll deductions and contribute 10% from each paycheck (post-tax).
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
The Bright Horizons Family Solutions program offers your family high-quality back-up child and adult/elder care, plus access to regular caregivers, pet care, tuition discounts, & more.
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary and secondary caretaker.
Flexible Work Schedule
Based on your team, LiveRampers can enjoy flexible work scheduled such as start and end times, and remote work opportunities.
Family Medical Leave
Adoption Assistance
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Professional Development Benefits
Tuition Reimbursement
We will reimburse you up to $5,250 per year for courses leading to a graduate or undergraduate degree related to your LiveRamp job role or based on LiveRamp’s business needs.
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