InterSystems
Our products have received global industry recognition from Forrester, Gartner and KLAS Research.
Cambridge, MA

Learning Services Coordinator

| Cambridge

Overview

Reporting to the Learning Services Classroom Training Manager, the Training Coordinator will organize and execute corporate training classes and schedules, act as primary point of contact for enrolled participants, process all training registration inquiries, communicate course confirmations, process billing information, produce and maintain course completion statistics and certificates.

Responsibilities

Essential

  • Acts as liaison with Learning Services Technical Trainers, Course Developers, customers, attendees, printing companies, and keeping the trainers up-to-date of relevant information. Upload participants into registration system, validate information, and assign appropriate courses
  • Compose, proofread, edit and prepare correspondence, reports and other materials
  • Set up trainings including ordering and shipping materials, and ensuring kits are complete and on site
  • Record and track training for all employees
  • Facility/space coordination
  • Contribute to the marketing outreach for classes
  • Managing email account for external inquiries

 

Reporting

  • Develop reports that track trainers’ and course effectiveness, training revenue and credits
  • Create and maintain classroom schedules and calendar

 

Support

  • Assist Director, LS managers and trainers in execution of various programs
  • Manage daily correspondence with co-workers, business partners, and customers
  • Review and coordinate the production and printing of training materials, and other training-related print materials
  • Triage inbound training requests and other inquiries based on trainer expertise

 

On-going responsibilities

  • Other duties as set by Classroom Training Manager of Learning Services

 

 

Key Characteristics

  • Passion and Determination: Is goal-oriented and enthusiastic; is energized by challenges; has a strong work ethic and a positive, “can-do” attitude when faced with obstacles
  • Independence/Self Confidence: Figures things out independently in ambiguous or unstructured situations; runs with ideas/initiatives without needing much direction or supervision; directly addresses or raises issues of concern to him/her
  • Teamwork: Ability to collaborate effectively with people of comparable talents and different strengths; handles conflict constructively; avoids being argumentative; willing to pitch in and do the mundane things that need to be done; treats people at all levels and all roles with respect
  • Decision-Making/Judgment: Makes considered decisions on less-than-perfect information; identifies critical factors to consider when makings decisions; prioritizes tasks and goals appropriately; assesses risks and returns effectively

Qualifications

Essential

  • 3-5 years relevant experience with a demonstrated ability to gather, maintain and communicate information
  • Strong organizational skills and attention to detail
  • Superior interpersonal, verbal, and written communication skills
  • Demonstrated experience with Microsoft Office Word, PowerPoint, and Excel
  • Ability to manage through multiple demands, shifting priorities and rapid change

 

Desirable

  • Administration experience in education and course management
  • Experience with Learning Management Systems

Education and Training

Essential

  • University degree or related experience

Desirable

  • Education Administration
  • Learning Management Systems
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Where we are

We are next door to MIT and located in Kendall Square, a hub for IT/biotech companies and home to many popular restaurants and cafes.

Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
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What are InterSystems Perks + Benefits

InterSystems Benefits Overview

InterSystems is pleased to offer a premier benefits package to all benefit eligible employees. Our plans are designed to provide a comprehensive, cost-effective, and competitive benefits package. We are dedicated to the health, wellness, and security of our employees and their families.

Culture
Friends Outside of Work
Eat Lunch Together
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Diversity
Documented Equal Pay Policy
Highly Diverse Management Team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team Workouts
InterSystems' fitness initiatives include in-office yoga.
Retirement & Stock Options Benefits
401(K)
InterSystems' 401(K) includes a profit-sharing program.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company-Sponsored Family Events
InterSystems hosts family oriented events frequently.
Vacation & Time Off Benefits
Generous PTO
InterSystems employees receive a minimum of 23 PTO days per year.
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
InterSystems hosts regular company events and outings. Recent events include New England Revolution game at Gillette Stadium, Lion King in Boston, and Holiday at the Boston Pops
Parking
InterSystems offers employees a parking subsidy.
Professional Development Benefits
Job Training & Conferences
InterSystems sponsors onsite, company wide new employee training.
Tuition Reimbursement
Cross-Functional Training Encouraged
Promote from Within
Mentorship Program

An Insider's view of InterSystems

What’s the vibe like in the office?

I’ve found InterSystems a great place to work. I love the company size. It’s big enough to have a global impact, but small enough to maintain a real community feel. Everyone you work with has high standards and is capable of achieving their goals.

Raj

Product Manager - Developer Experience

How do you collaborate with other teams in the company?

I often rely on the collaborative nature of the company to provide my clients and prospects with the best experience possible, combining the skillsets of development, product support, learning services, and other departments to deliver a single, unified network to our clients.

Jess

Sales Engineer

How has your career grown since starting at the company?

InterSystems invests in my strengths and encourages me to take ownership of my career. The supportive culture of excellence made my way forward feel natural. Though I came to the company as a developer, I was quickly put on a leadership track and am now managing a team that won’t stop growing.

Michelle

Development Manager

How do you empower your team to be more creative?

We are a company of curious problem solvers – we love to learn. We foster a culture of ownership of one’s work and a sense of personal responsibility for helping our clients succeed. We maintain a collaborative culture while respecting the individual, embracing unique problem solving styles, and learning from each other.

John

Vice President, Client Services

Jobs at InterSystems
22

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All Jobs
Data + Analytics
Dev + Engineer
HR
Operations
Product
Project Mgmt
Sales
Content
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Clinical Production Specialist

InterSystems
Cambridge
3 days ago
+31
Clinical Production Specialists create and develop online technical training content for InterSystems’ customer-facing online training initiatives, with an eye towards InterSystems' TrakCare (EHR/EMR) product. These trainings are delivered in clinical settings to doctors, nurses, clinicians and other healthcare providers. You will work closely with the Course Developers to move content from storyboards and scripts to final online content. You will develop this online content using Adobe Captivate, Camtasia, Open edX and other tools.  Successful Clinical Production Specialists partner with the Instructional Designer and Course Developers located in our corporate headquarters in Cambridge, MA on a daily basis. 

Quality Development - Security

InterSystems
Cambridge
3 days ago
+31
As a Quality Development Engineer, you will contribute to developing high quality, robust data platform InterSystems IRIS by working hard to uncover weaknesses and areas for improvement. If you are passionate about breaking things and growing cloud technology, you will excel in this role by purposefully building tools that will be destructive to our products. Then, you will provide analysis to figure out the error and the best method to rectify and improve, while working closely with our Development teams. Successfully, we will use your strong technical capabilities, curiosity to learn new things, creativity, and resourcefulness as an essential part of InterSystems’ innovation process.

Open Source Developer Community Coordinator

InterSystems
Cambridge
1 week ago
+31
As the Open Source Community Mananger, your mission is to educate and engage early adopters and the broader open source developer community around the InterSystems IRIS data platform and back it up with practical examples. That means doing whatever it takes to bring them into our developer community of developers and keep them actively and happily building within it while learning from their experiences. This is a role that will allow you to contribute to building real software and also take a public-facing role representing the platform to developer communities. It is part marketing, part engineering and part community building with a healthy sprinkle of education and public relations.

Business Development Representative

InterSystems
Cambridge
1 week ago
+31
Through strategic and careful communication, this role will be the first contact for prospects of InterSystems’ newest line of business, InterSystems IRIS Data Platform, via outbound campaigns. Qualifies IRIS Data Platform prospects and produces quality leads for the InterSystems Market Development and Sales Team. This position supports the front line of extended software sales, on a team that works with strategic startups to enterprise level accounts.

Clinical Product Manager

InterSystems
Cambridge
1 week ago
+31
The Clinical Product Manager utilizes health domain knowledge and health IT application experience to participate in defining and executing HealthShare product direction – from deeply understanding customers’ clinical and strategic problems to envisioning and defining highly usable solutions that help customers solve those problems completely, quickly, and effectively. 

Sales Representative, HealthShare

InterSystems
Cambridge
1 week ago
+31
InterSystems HealthShare is a powerful, flexible health informatics platform that aggregates holistic patient records, backends information exchanges, and delivers data into analytics and other advanced solutions. The Sales Executive, Healthcare, is responsible for managing all aspects of prospective and existing end user accounts; hospitals and IDN’s (Integrated Delivery Networks), in order to generate sales revenue and ensure a productive and profitable business relationship. Experience selling clinical and/or operational systems (technology) into IDNs and Health Systems at a senior level (CXO, VP, etc.) is required.

Implementation Operations Manager

InterSystems
Cambridge
2 weeks ago
+31
We are looking to employ an Operations Manager to join our Professional Services Team based in Cambridge.  The Operations Manager is responsible for managing the day to day activities of the operations team and ensuring that appropriate and agreed service levels are achieved.   The Operations Manager will work cohesively with the Implementation, Managed Services, Product Management and Development teams in the US to provide leading edge services.

Release Engineer

InterSystems
Cambridge
2 weeks ago
+31
The Release Engineer will contribute to the successful development and timely deployment of robust products and customer solutions by providing technical knowledge to build processes and procedures to package together all elements of the product. Elements of the product will include compiled application software, configuration data, sample code and data, and documentation. Processes and procedures will be scripted and may be automated to bring elements together from disparate sources such as source control systems, file servers and other repositories. The released product will be packaged in such a way as to ensure consistent and reliable installation and upgrade, and to provide reliable and predictable mechanisms for moving system elements between systems.

Product Manager

InterSystems
Cambridge
2 weeks ago
+31
The Product Manager takes a lead role in defining and executing HealthShare product direction – from deeply understanding customers’ clinical and strategic problems to envisioning and designing highly usable solutions that help those customers solve those problems completely, quickly, and effectively.  The Product Manager produces product requirements and use cases, and joins with software developers and others in building prototypes and complete solutions.  The Product Manager is the subject matter expert for a domain area and, as such, works with and effectively communicates with developers, implementation staff and customers in order to understand new product needs, requirements, and innovative directions for the HealthShare solution moving into the future.

Learning Services Coordinator

InterSystems
Cambridge
3 weeks ago
+31
Reporting to the Learning Services Classroom Training Manager, the Training Coordinator will organize and execute corporate training classes and schedules, act as primary point of contact for enrolled participants, process all training registration inquiries, communicate course confirmations, process billing information, produce and maintain course completion statistics and certificates.

Product Manager

InterSystems
Cambridge
3 weeks ago
+31
The Clinical Informatics Product Manager utilizes health domain knowledge and health IT application experience to participate in defining and executing HealthShare product direction – from deeply understanding customers’ clinical and strategic problems to envisioning and defining highly usable solutions that help customers solve those problems completely, quickly, and effectively.

Product Specialist - Interoperability

InterSystems
Cambridge
3 weeks ago
+31
Participate in and/or lead in the strategic direction, feature design, user interaction, requirements, and roadmap of one or more products and solutions. Work with development, implementation, testing, support, sales, and field engineering team members to bring new features and products to successful release. Communicate with current and potential customers on a regular basis to understand their processes and needs – to translate those into product requirements, understand needed changes over time, and help customers get the greatest value from HealthShare solutions. Represent the “voice of the customer” internally, using healthcare domain experience in guiding product design and development. Collaborate on overall TrakCare product strategy, roadmap, and cohesiveness with colleagues on the Product Management team possessing a range of health and technology expertise. Serve as an internal subject matter expert in one or more health domain areas.

System Management Specialist

InterSystems
Cambridge
3 weeks ago
+31
InterSystems seeks a Systems Management Specialist with a background in large Windows and/or Unix environments and experience of OS Scripting. Providing support for our TrakCare (healthcare information system) deployments, the Systems Management Specialist is responsible for the overall delivery of the System Architecture Plan and the implementation, configuration and management of resources. 

Business Development, HealthShare Managed Connections

InterSystems
Cambridge
4 weeks ago
+31
Define an offering that leverages network partners to bring data and insight to other markets. Define strategy around Managed Connections offering and produce internal and external collateral alongside Product Marketing and Sales. Identify and target potential network participants in the provider, life sciences, EMR cloud vendors or national networks space. Define and execute business relationships with the different types of participants. Represent InterSystems at Sales meetings and conferences to promote the Managed Connections network. Act as the principal liaison between our hosting, implementation and product teams to identify product functionality and tools needed for the offering. Understand competitive landscape and perceived competitive positioning and how to overcome those.

Sales Engineer

InterSystems
Cambridge
4 weeks ago
+31
Recommending technical application, integration, database, and deployment architectures. Designing, building, and presenting Proofs of Concept (PoCs)  to prospects and partners. Coordinating with InterSystems' Account Representatives and all other departments to ensure a close, long-term relationship with our clients. Keeping up-to-date with InterSystems products and industry developments, especially competitive products, and undertake any relevant self-development or training.

Software Developer - Data Platforms

InterSystems
Cambridge
1 month ago
+31
InterSystems is seeking an experienced full stack developer. This versatile individual will be a part of our Data Toolset development team that works on our IRIS Data Platform. InterSystems IRIS is the fastest way to build and deploy the most demanding applications – it also provides for rapid integration, high performance simultaneous analytical and transaction processing, and open support for AI and machine learning tools.

Project Manager

InterSystems
Cambridge
1 month ago
+31
The Project Manager role will be accountable for the overall success of the implementation.  They will be responsible for overall project strategy, defining roles and responsibilities across the multiple organizations and people involved.  They will coordinate all steps and tasks in the project, ensuring on-time completion of all aspects, and eventual go-live and customer value achievement.  They will be responsible for the quality of implementation.  They will also be responsible for ensuring the project is completed cost effectively.

Entry Level Software Developer

InterSystems
Cambridge
3 months ago
+31
Begin the program with an accelerated training in our Database Platform, HealthShare and TrakCare products. Match with a six-week project and mentor. Present your project solutions to a team of VP's, managers and mentors. Expand your knowledge to another segment of our technologies with a second project in a different area of the company. Embark on your InterSystems career by joining a team that aligns with the skills and interests you discovered during your TCDP experience. Participating teams include (software development, quality development, product support, implementation, release, and sales engineering).

Senior Advisor Life Sciences

InterSystems
Cambridge
3 months ago
+31
We are seeking a global evangelist and market strategist to guide our Life Sciences business. Your experience with real world evidence, clinical research, and health economic modeling will inform and empower InterSystems product, sales and market strategy. You will be based in Cambridge, MA, and you’ll work closely with sales, product management, marketing, and our customers to drive business growth around the world.

Software Developer - TrakCare

InterSystems
Cambridge
3 months ago
+31
We are seeking full stack software developers with expertise in high transaction-volume web-applications. Experience or interest in healthcare is preferred. Strong software design and development skills are required, with a focus on delivering high-quality, enterprise-level solutions. You are encouraged to apply if you enjoy solving complex technical challenges.

Software Developer - HealthShare

InterSystems
Cambridge
3 months ago
We are seeking software developers with expertise in middleware and data-management services for web-based applications. Knowledge of healthcare data protocols and interchange formats (e.g. HL7, IHE) is preferred. Equivalent expertise in financial data exchange would also be applicable. Strong software design and development skills are required, with a focus on delivering high-quality, enterprise-level solutions.

Technology Architect - Data Platforms

InterSystems
Cambridge
3 months ago
Technology Architects define deployment configurations so that InterSystems’ products will meet the needs of very large (often regional, national, and international) enterprises. They define the technical architectures that will meet scalability, high availability, disaster recovery and security requirements for mission critical applications. Technology Architects also define procedures and practices for application deployment and system management. They conduct and support benchmarking and other testing to ensure our products meet scalability and high availability goals, and work with development to identify and resolve product issues.  They ensure that we learn from customer deployments to continuously improve future configuration designs.