Learning and Development Specialist
Quality isn’t just a goal. It’s the whole point.
Our customers are under a lot of pressure to deliver great software. But to compress lifecycles, add features, and compete in a world where ‘every company is now a software company’ is hard. And one mistake can mean their reputation, even future. That’s why it’s our mission to help. At any part of their software development lifecycle (SDLC), we provide the tools and discipline to focus on quality while streamlining their processes. So our customers can create and deploy software that works as designed – especially when it’s needed most. And we’re looking for people to join us.
Learning and Development Specialist
Join a passionate, driven HR team committed to driving SmartBear’s initiatives of employee culture, engagement, learning and development, career and personal growth, and inclusion. You will help us continue to build and deliver a dynamic global employee experience and grow personally and professionally.
Requirements
- Responsible for managing the training and development programs for all team members
- Designs and delivers programs specific to employee performance, skills, leadership development, and team growth
- Assesses training and development needs through surveys, interviews, and communication with leadership team and managers
- Creates training guides and course materials
- Presents training and development programs using various formats including group discussions, lectures, and virtual meetings
- Maintains records of training and development activities, attendance, and training requirements
- Evaluates program effectiveness through feedback and surveys
- Engages in discussions with managers to help support employee growth and development that aligns with organizational initiatives
- Maintains knowledge of the latest trends in training and development
- Performs other related duties as required.
Qualifications:
- BA/ BS degree
- At least 2 years of employee training experience
- Highly organized, detail oriented and able to meet deadlines in a multi-task, fast-paced environment
- Excellent verbal and written communication skills
- Strong presentation skills.
- Proficient with Microsoft Office Suite and training platforms/ methods
About SmartBear
At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at smartbear.com, or follow us on LinkedIn, Twitter, or Facebook.
SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.