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HR Business Partner

| Greater Boston Area

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

As an HR Business Partner, you will help us grow and nurture our employee base while maintaining a best in class company culture. Reporting to the Manager, HR Business Partnerships, you will be responsible for acting as a true business partner to Toast's internal departments. In this role, you will bring strong business acumen, cultural awareness, consultative skills, customer service orientation, and functional human resources expertise. You should have proven experience understanding business concepts and aligning business needs with HR support and solutions to move the business ahead in a hyper-growth environment. You should also be able to demonstrate interpersonal awareness to effectively build and sustain strong partnerships with trust and credibility across the business.

What you will do:

  • Assist in the development and execution of the talent management processes including quarterly and annual performance reviews and succession planning
  • Provide day-to-day guidance to department leadership on coaching, counseling, career development, and disciplinary actions
  • Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Analyze employee NPS results and implement programs to improve overall employee satisfaction within different departments
  • Provide guidance on Employee Relations matters and conduct investigations, as needed
  • Ensure policies, practices and programs are administered in a fair and consistent manner
  • Identify and create management and employee training and development programs; Recommend implementation of appropriate program options
  • Collaborate with HR team members, manage projects, and provide direction on HR-related programs and practices

Do you have the right ingredients?

  • 3 years in a generalist role with strong experience in performance management
  • Solid understanding of HR practices, policies, and employment law
  • Strong teamwork, communication & cross-functional collaboration skills
  • Entrepreneurial spirit/mindset, flexibility toward dynamic change
  • Ability to perform in a fast-paced environment
  • Demonstrated success in a high-growth organization
  • Demonstrated ability to show excellent judgment, creative problem-solving, and training/coaching
  • Bachelor’s degree in an HR related field required; HR certification preferred
  • Experience working in the Technology industry is a plus

Perks

  • Great opportunity to join the next big thing
  • Competitive salary, benefits and stock options at a well-funded company
  • Incredible, super fun company culture! 

 

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Software Engineer

How has your career grown since starting at the company?

I began as an implementation engineer, moved into instructional design, and now I am in my dream role as a product manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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