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HR Business Partner Generalist

| Greater Boston Area

Fuze is a high-growth, venture-backed Boston-based company with more than 700+ employees and worldwide operations which was recently named one of Inc Magazine’s Best Places to Work for 2018. Our core values drive the way we conduct business every day and define our company culture. We’re growing at lightning fast speed to meet the demands of the evolving unified communications as a service (UCaaS) market.

We are currently seeking a HR Business Partner to join our HR team here in Boston. This newly created role will have the opportunity to join an HR team, getting poised for IPO, with an ability to get exposure to and gain the unique skill sets that come with such a great experience.

This role will be multifaceted in nature. You’ll have the ability to support our current business partner team, employee and manager needs, as well as contribute in creative ways to ensure we deliver on several employee and management engagement initiatives we have underway. This role will also include a key focus of helping serve as the main point of contact for supporting all internal company communications and philanthropic initiatives as we strive to build and maintain our overall great workplace culture.

What you will get to do:

  • Assist the HR Business Partners across a variety of employee and manager needs. This role will partner with, and be embedded in, several departments at Fuze. You will be on the front line working closely with Managers and Employees for people-related issues.
  • You will provide hands-on support and advice to solving employee relations, coaching/development, performance management, compensation, conflict management, organizational development, training and more.
  • Over time, this person will have the ability to become aligned to specific key business groups and their leadership teams.
  • Develop and deliver internal communications including company-wide town halls, and company-wide monthly/quarterly updates.
  • Collaborate with the HR team to champion and accelerate a culture of excellence in which people feel engaged and inspired to deliver top business results while being a “Great Place to Work”.
  • Support employee and community engagement- Promote and foster a healthy work environment to implement appropriate employee engagement programs.
  • Lead Fuze’s charitable and philanthropic efforts across the globe.

What you will bring to the table:

  • Bachelor’s degree in HR/ Communications/Public Relations or Hospitality.
  • 3-5 years of increasing responsibility as a HR BP/Generalist with a desire to advance your career in Human Resource Management.
  • The ideal candidate will have HR experience of increasing responsibility and a desire to elevate their career within HR. This position requires strong communication skills, attention to detail, and the ability to prioritize multiple competing tasks with exceptional organizational, follow through, and people skills.
  • Knowledge of current legal practices with a proven history of sound judgment and experience with sensitive HR employee/manager related situations, employee relations and organizational changes
  • A demonstrated passion for improving internal communications that create engagement.
  • Excellent written communication, interpersonal and relationship-building skills.
  • Engaging personality with an ability to connect quickly with people at all levels and in all locations.
  • Experience working with and supporting remote employees, domestic and international.
  • Ability to operate effectively in a matrix organization, balancing client advocacy with overall corporate strategies; effectively collaborate with the broader HR team.
  • Creative mindset with a passion to design new programs and events
  • Solid PowerPoint skills for creating effective and compelling communications.
  • Most importantly, a sense of humor, flexibility to go with the flow on changing priorities.



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We're right in the heart of Copley Square with plenty of restaurants & bars in the area. The office is easy to get to with train & bus stops nearby.

An Insider's view of Fuze

What are some social events your company does?

Once a quarter, we host a theme party in our offices to get everyone together. Fuze Cruise, summer camp, Halloween, and a holiday party with a cookie swap to name a few of the recent ones. We also have a softball league during the summer and fall, and have done a few volunteer outings at local charities.


Marketing Director

What's the biggest problem your team is solving?

Joining Fuze was one of the biggest challenges I had but was one of the most rewarding. New challenges are always coming up and everyday I am able to learn something new.


QA Manager

How has your career grown since starting at the company?

Working at Fuze since 2014 has been immeasurably rewarding both personally and professionally. I've made lifelong friends, rubbed shoulders with business leaders from coast to coast, and taken my career to a level I didn't think possible.


Area Director, New England

What unique initiatives do you have that encourage innovation?

We look for people who have high energy and are up for a challenge. We're in the business of transitioning enterprises to the cloud with communication and collaboration software. Our market potential is massive when you think about the millions of knowledge works in global enterprises today.



What does career growth look like on your team?

My experience with Fuze over the last 18 months has been fantastic. The Account Management role has presented incredible opportunities, including moving to our beautiful new office in London this Summer!


Account Manager

What are Fuze Perks + Benefits

Fuze Benefits Overview

At Fuze, we believe in the power of our employees. Great employees build and support innovative products and make sure our customers are happy with the services we provide. With that, we offer a variety of perks and benefits to ensure our employees feel empowered.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Fuze offers an FSA and HSA to help employees cover out-of-pocket costs with pre-tax contributions.
Disability Insurance
Fuze offers disability insurance for all employees.
Dental Benefits
Fuze offers dental plans for each employee.
Vision Benefits
Fuze offers vision plans for each employee.
Health Insurance Benefits
Fuze offers a variety of health insurance plans for each employee.
Life Insurance
Pet Insurance
Wellness Programs
Fuze offers discounts to select area gyms.
Retirement & Stock Options Benefits
Company Equity
Fuze offers stock options through its employee profit sharing program, including vesting over a four-year period.
Performance Bonus
Depending on the role, employees are eligible for a performance bonus.
Child Care & Parental Leave Benefits
Flexible Work Schedule
Fuzers work the hours they need to get their jobs done. This allows them to create flexibility in their schedule when needed.
Remote Work Program
Fuze has an official Work from Anywhere policy, in which employees can work with their managers to develop a personalized work schedule.
Family Medical Leave
Fuze offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Vacation & Time Off Benefits
Unlimited Vacation Policy
Flexible time off is unlimited and available to full-time employees.
Generous PTO
Flexible time off is unlimited and available to full-time employees.
Paid Holidays
Paid Sick Days
Flexible time off is unlimited and available to full-time employees.
Perks & Discounts
Beer on Tap
In addition to beer on tap, we also have cold brew coffee, iced tea, and kombucha.
Casual Dress
Commuter Benefits
Fuze offers a commuter benefit for all employees, which covers parking, MBTA, and bike share memberships.
Company Outings
Fuze has several outings including an annual holiday party, annual summer party, Boston Marathon party, along with other events throughout the year.
Game Room
Our cafe area is equipped with several board and card games, along with two ping pong tables.
Stocked Kitchen
Fuze has a fully stocked kitchen including numerous snacks, hummus, guacamole, yogurts, water, coffee, tea, LaCroix, and soda.
Some Meals Provided
Happy Hours
Every Thursday, we have a happy hour in the office which includes beer and wine.
Parking fees are typically covered under our commuter benefit policy.
Recreational Clubs
Fuze offers a variety of sports leagues including softball, ping pong, and more.
Fitness Subsidies
Fuze is able to offer fitness discounts to select area gyms.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Fuze will reimburse up to $2,000 per employee.
Diversity Program
Fuze is committed to creating a diverse and inclusive workplace through team-building exercises, the Fuze Women's Network, and more.
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