Head of People Operations

| Somerville | Hybrid
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RightHand Robotics (RHR) is building a world-class team to solve the biggest problem in e-commerce logistics: how to fulfill orders in the warehouse, despite demand that’s growing at six times the rate of available labor. Our cutting-edge robotic picking systems manipulate hundreds of thousands of items -- it’s a software-driven, hardware-enabled technology that meets the increasing demands of e-commerce order fulfillment and other industries.

We are looking for a highly motivated individual to lead our People and Operations team, which drives the well-oiled machine behind our rapidly growing, fast-paced technology startup. As the Head of People Operations, you will be the architect behind building a scalable, sustainable, diverse and healthy team nationally and internationally. You will lead areas encompassing: Talent & Recruiting; Performance, Development, and Retention; HR; Compensation & Benefits and Culture.

If you are passionate about the people and culture of a team yet aren’t afraid to tackle challenges in these areas head-on, this could be a great fit for you. This role reports to the CEO.


You will:

  • Drive a culture of success, accountability, transparency and collaboration
  • Implement the strategy and processes related to building and retaining a rapidly growing and exceptional team of professionals across the United States, EU and Asia
  • Manage a growing team of hardworking and creative culture & recruiting specialists
  • Develop a sustainable yet competitive compensation and development philosophy to ensure RHR is a place where people want to grow for years to come 
  • Contribute to ongoing organizational design
  • Manage compliance efforts with employment laws and regulations relating to all aspects of the employee life cycle
  • Create a supportive and inclusive work environment to ensure strong engagement and high-satisfaction employee experience
  • Continue to nurture the company’s culture and values as a key member of the leadership team

You:

  • Have 5+ years experience in a similar type of People Ops leadership role 
  • Have lived and loved the startup life! You relish having to do whatever it takes to get the job done
  • Are open-minded; we are a growing team whose needs will continue to evolve, such that you will have to identify when certain processes are better suited during certain growth stages than others
  • Effectively gather both quantitative and qualitative data in order to make well-informed decisions
  • Can effectively communicate with a diverse crowd ranging from software engineers to C-level executives

Bonus:

  • You are a G-Suite wizard (we use Google Docs, Sheets, Calendar extensively)
  • You have experience using Greenhouse or some other ATS
  • Experience with Rippling, or similar, HRIS platform
  • Experience working in the Robotics, or with hardware products

We offer:

  • Passionate and fun teammates
  • Hybrid work model
  • Flexible vacation and work schedule
  • 401(k)
  • Generous premium coverage for medical and dental plans
  • Robots, galore!


RightHand Robotics (RHR) is an Equal Opportunity Employer. We have an ongoing commitment to the creation of a workplace free of discrimination and harassment. RHR recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, sex, religion, ancestry, sexual orientation, gender identity, national origin, age, physical or mental disability, pregnancy, veteran status, marital status, genetic information, height, weight, or any other status protected by federal, state or local law. At RHR, we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • BigQueryDatabases
    • Google Data StudioDatabases
    • KlipfolioDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • SolidWorksDesign
    • InDesignDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MailChimpEmail
    • SlackCollaboration
    • ZoomCollaboration

Location

RightHand Robotics recently moved into a new, bigger space in Charlestown - it is full of robots and our brilliant team!

An Insider's view of RightHand Robotics

What’s the vibe like in the office?

Our office building is a historic post-office with residual architectural elements from the 1930's. The vibe is come-as-you-are, casual, laid back, and friendly. The office is constantly bustling with activity from both team members and robots running 24/7. Our collective interests include FOOD and drink, and general intellectual curiosity.

Rachel

Senior Marketing Associate

How do you collaborate with other teams in the company?

We are a highly collaborative company and we are keenly aware of the siloing many companies begin to deal with as they approach 100+ EEs. We're proactively promoting cross-functional engagement from the way we structure projects to programs like our 'Pillars' (communities of practice) and diverse, rotating Culture & Events Team.

Ryan

Talent Acquisition Lead

How does the company support your career growth?

There's never a shortage of tasks you can take on, and therefore I am able to create the job I want as I go. Whenever I ask for more things to do I'm always given new projects. My managers take a sincere interest in what I've got going on and where I see my career going.

Tabitha

Office and Culture Manager

What are RightHand Robotics Perks + Benefits

RightHand Robotics Benefits Overview

RHR is an exciting fast-paced start-up with a flexible work culture and a multitude of generous benefits and perks. We are a company of self-proclaimed foodies so we always have good food, snacks, and drinks stocked in our kitchen and at many company-sponsored events. We have an amazing health plan that includes dental, vision, and mental health coverage, and we also offer stock options.

Culture
Volunteer in local community
Partners with nonprofits
RightHand Robotics partners with Non Profits such as RESPOND organization.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Hybrid work model
Employee awards
Flexible work schedule
We have a flexible work schedule where employees can come and go as they please. We support flexibility required due to family/personal obligations, and needing to coordinate with our overseas offices
Remote work program
We are currently operating under a hybrid work model, however, pre-covid we offered flexible WFH arrangements which will continue post-pandemic.
Diversity
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Team members go to the nearby rock climbing gym together often, and we have weekly group meditation.
Mental health benefits
Wellness days
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
A few times a year we have low-key company sponsored events for our team where friends and family are invited to participate.
Vacation & Time Off Benefits
Unlimited vacation policy
Sabbatical
Paid holidays
Paid sick days
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
RHR has annual company outings.
Free snacks and drinks
RightHand has a fully stocked kitchen including unlimited snacks, coffee, tea, filtered water and carbonated water, soft drinks, ice cream, and a candy table with Haribo's and Mars' greatest hits.
Some meals provided
Our kitchen is stocked with some breakfast goods, including cereals, granola bars, and fruit, and we have a catered team lunch every Friday.
Company-sponsored happy hours
Happy hours are hosted once every other week with food and drink provided.
Onsite office parking
Pet friendly
RHR's pet policy is dog friendly. Employees can bring in their dog any time, and we try to coordinate with other dog owners via our #pets Slack channel.
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
RHR hosts lunch and learns around once a month.
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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