MassMutual
We help people secure their future and protect the ones they love.
Boston, MA
Hybrid

Head of Diversity, Equity & Inclusion - Boston or Springfield, MA

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Head of Diversity, Equity & Inclusion

Position may be based in Boston, MA or Springfield, MA

For more than a decade, MassMutual has focused on diversity, equity, and inclusion (DEI) to attract the best talent, create a fair, innovative and inclusive culture, which better reaches and serves our customers. We strive to embrace diversity in every sense, focusing on building a thriving community where everyone is valued, included and feels that they belong. As a company, we feel it's our responsibility to bravely challenge what must change, both in ourselves and the world around us. To date, we've used our influence to help create a culture of inclusion and belonging at our company, one that values diverse backgrounds, experiences, and perspectives. More broadly, we've taken steps to impact systemic racism, bias and disparities through our sales channels, diverse supplier base, ESG initiatives, community partnerships and philanthropic contributions, as well as investments supporting underprivileged businesses. But we can't stop there.

That's where you come in. 

If you are a bold, innovative and courageous thought leader with a passion for and experience in DEI, someone who can develop and execute strategies across many stakeholders, and lead and inspire a team of DEI professionals to truly influence the fabric of a company's culture, we want to talk with you.

Reporting to the head of Talent Equity, Attraction and Insights, this leadership role is key in driving our diversity goals and objectives in partnership with our leaders, stakeholders and partners. In this role you will support MassMutual's efforts to advance racial equity and justice and promote financial well-being for the benefit of our employees, our customers and the communities we serve.

This leadership role is highly visible, both internally and externally, tasked with promoting the importance of DEI and how we are tackling these issues with our employees, candidates, financial advisors, customers and beyond. This is an exciting opportunity to join a well-established company with a solid DEI foundation ready to evolve our strategies to the next level.

Required Qualifications:

  • 12+ years' experience with increasing scope & responsibility in the areas of diversity, equity and inclusion; experience with change leadership and implementing successful programs including 5 + years of experience in any leadership role/s

  • A DEI thought leader with strong relationship building, influencing, and stakeholder management skills. Outstanding written and verbal communication skills to share a strategic DEI journey, both internally and externally

  • Ability to facilitate courageous conversations and interact at all levels and across the organization while building strong internal and external networks and leveraging them to further the DEI strategic vision

  • Knowledge of external DEI practices to inform future strategies, initiatives and competitive benchmarking.

  • Excels at prioritizing stakeholders and assessing both the outcomes, and the strategic return on initiatives, pivoting strategy and direction as needed

  • A balanced perspective with strong cultural competence and ability to work across affinities.

  • Experience advising senior leaders on DEI strategy and projects, as well as leading programs from concept to completion

  • Ability to navigate existing practices, procedures and interdependencies while incorporating and influencing new approaches

  • An analytical mindset and comfort in interpreting data to be able to connect our efforts to the broader picture, make recommendations and inform action

  • Excels at and deeply enjoys partnering with and mentoring team on executing programs and events

  • Minimum of a bachelor's degree required

Responsibilities:

  • Develop, implement and effectively communicate a company-wide DEI strategy, with the input of key partners and leadership team members that is high-impact, game-changing, and achieves strategic objectives.

  • Develop and implement DEI solutions that can be scaled and tailored to enterprise needs aimed at improving and promoting a culture based on our values and promoting a sense of belonging and inclusion

  • Enhance and maintain leadership commitment by building awareness for the business case of DEI, ensuring basic conceptual clarity about diversity

  • Work with business units to embed inclusive practices into our operations; develop a network of champions across the enterprise, providing methodology, coaching, tools and leadership to support their DEI and change efforts

  • Play a key role dealing with DEI-related challenges that extend beyond the boundaries of MassMutual in shaping the communities in which we operate and the customers we serve, as well as our broader long-term corporate ESG strategy

  • Partner with Community Responsibility, ESG, Supplier Diversity, Field and Corporate Marketing and Functional DEI committees to align and drive DEI goals

  • Advise and guide Business Resource Groups (BRGs) to build supportive communities and increase their impact on our business

  • Use data to track progress, identify trends, inform future actions, stay up to date with diversity best practices, benchmarking our practices and taking our efforts to the next level

  • Build relationships and provide expert counseling/coaching to various groups.

  • Partner with the HR, third-party vendors, and partners to create and execute employee attraction, learning, development and retention programs to increase inclusion, engagement and retention across our diverse workforce

  • Facilitate open and honest discussions about diversity and social issues for the organization to promote communication and understanding

  • Partner with our Brand & Marketing, Communications, and Talent Brand leads to develop an engaging and inspiring communication strategy

  • Manage day-to-day operations of all DEI programs, resources and budget, applying structured methodology to lead change management activities

#LI-LS1

Interested in learning about our journey thus far, from incorporating DEI metrics into our annual incentive compensation plan to publishing our commitments and results externally? Visit https://www.massmutual.com/lp/unity-messaging

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

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What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Culture
Volunteer in local community
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.
Partners with nonprofits
Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity. https://www.massmutual.com/about-us/corporate-responsibility/foundation
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employees can either attend the in-person all-hands meeting, watch live via Zoom, or watch the recording. All employees are invited to submit questions.
Employee awards
Flexible work schedule
Flexible work arrangements, including telecommuting, are available in many departments across the company.
Remote work program
In addition to two remote days per week, MassMutual offers employees four full remote weeks of their choice per year.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
More than half of our Board of Directors are comprised of women and people of color, making it one of the most diverse groups in the industry.
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.
Disability insurance
For details on short term and long term disability insurance please visit https://www.massmutual.com/-/media/files/employee_benefits.pdf
Dental insurance
Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).
Vision insurance
Health insurance
To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Life insurance
For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Our general medical travel benefit covers abortion-related travel.
Financial & Retirement
401(K)
In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.
401(K) matching
Performance bonus
Charitable contribution matching
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.
Generous parental leave
Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.
Family medical leave
Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.
Adoption Assistance
Company sponsored family events
MassMutual offers many opportunities for family events, from group volunteer experiences and chances to attend Red Sox games to business resource group-sponsored outings like annual pride parades.
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.
Paid volunteer time
Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.
Paid holidays
Paid sick days
Occasional illness: up to 5 days per calendar year.
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
320 hours of caregiver leave to take of loved ones when it matters most.
Office Perks
Commuter benefits
Free daily meals
Free snacks and drinks
Some meals provided
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
MassMutual's wellness wallet is a stipend available to all employees, and can be used for myriad wellness-related purchases, including home-office purchases.
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

Additional Perks + Benefits

To learn more about our comprehensive benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

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