• Maintain internal tracking of all current cases.
• Create documentation of immigration & relocation process to educate stakeholders on the process and to assist with cross training other team members.
• Serve as subject matter expert on immigration & relocation policies & practices.

10% - Other Duties

• Manage site visits from U.S. Citizenship & Immigration Services and U.S. Department of Labor.
• Prepares data input for the HR quarterly report.
• Consolidates assignment and immigration information and develops comprehensive management reports as required.
• Monitors and produces monthly metrics reports.
• Audits and processes vendor payments.
• Other duties as assigned.

5% - Keep up to date on Industry Trends and Developments

• Partner with HR, Legal and outside immigration counsel to ensure compliance with immigration law.
• Keep abreast of U.S. immigration updates and trends in order develop and iterate solutions to business- related immigration challenges.

Education & Experience Required:

• Bachelor's degree in Human Resources (a focus on Global HR would be a preference), Finance or a related business discipline, or the equivalent experience
• Five years Global Mobility experience; administering and/or managing global immigration and/or relocation programs preferred
• Knowledge and experience working with tax, legal, compensation, benefits, and immigration issues (specifically around Visa / Work Permit filings).
• Extensive exposure to US immigration and work authorization, temporary work visas, permanent residency processes, I9 compliance.

Knowledge & Skills:

• Robust knowledge of HR policies and processes.
• A skilled specialist who completes tasks in resourceful and effective ways.
• Proven ability to work independently on assignments requiring considerable judgement and initiative.
• Has a deep understanding of implications of their work and makes recommendations for solutions.
• Ability to determine methods and procedures on new assignments.
• Exemplary ethics and integrity, including the ability to maintain the integrity of confidential information.

Position Summary: The Global Mobility & Immigration (“GM”) Manager serves as the central point of contact for all matters related to employee Mobility and Immigration. They are responsible to provide a broad range of support for athenaheath’s Global Mobility program, including delivering a high level of support and service to athenahealth employees; developing and administering relocation, reassignment, and immigration processes; directing and working effectively with 3rd party service providers; as well as partnering with HR Business Partners, Talent Acquisition, Legal, Payroll, Compensation and People Managers to ensure efficient and effective mobility operations.Essential Functions (Duties and Responsibilities):60% - Manage, coordinate and maintain records for all athenaheatlh mobility cases

• Provide consultative support to employees and internal partners about the policies, processes, and operations of the Relocation program for both domestic and international relocations.
  • Partner with external vendors and service providers to ensure outstanding customer service, policy compliance and data integrity.
  • Act as the home country representative for short- and long-term assignees out-bound from the US and provides host country support for assignees inbound to the US.
  • Provide first-level review and resolution of requests outside of policy guidelines; makes appropriate recommendations to Global Mobility management.
  • Assist with tax activities including coordination of compensation collection and tax payments.

• Maintain centralized immigration records and status reports on all visa and permanent residency cases.
  • Proactively communicate with employees and other relevant stakeholders regarding the status of ongoing immigration cases, as well as employment authorization documents and documents required for international travel.
  • Partner with external immigration counsel to submit case filings with the U.S. Citizenship & Immigration Services and U.S. Department of Labor (and other applicable government agencies) and to create and maintain public access files in accordance with U.S. Department of Labor requirements.

• Educate and advise human resources business partners, managers, recruiters, candidates for sponsorship and employees on immigration and mobility requirements, processes and matters.

25% - Update, Refine and Administer Global Mobility Processes for athenahealth

• Update & refine policies, processes and administration for the immigration & relocation programs.
• Coordinate internal global relocation cases and expatriate assignments, ensuring inputs from all key internal stakeholders (including Finance, HR, Legal, Compensation, and business leadership)

• Maintain internal tracking of all current cases.
• Create documentation of immigration & relocation process to educate stakeholders on the process and to assist with cross training other team members.
• Serve as subject matter expert on immigration & relocation policies & practices.

10% - Other Duties

• Manage site visits from U.S. Citizenship & Immigration Services and U.S. Department of Labor.
• Prepares data input for the HR quarterly report.
• Consolidates assignment and immigration information and develops comprehensive management reports as required.
• Monitors and produces monthly metrics reports.
• Audits and processes vendor payments.
• Other duties as assigned.

5% - Keep up to date on Industry Trends and Developments

• Partner with HR, Legal and outside immigration counsel to ensure compliance with immigration law.
• Keep abreast of U.S. immigration updates and trends in order develop and iterate solutions to business- related immigration challenges.

Education & Experience Required:

• Bachelor's degree in Human Resources (a focus on Global HR would be a preference), Finance or a related business discipline, or the equivalent experience
• Five years Global Mobility experience; administering and/or managing global immigration and/or relocation programs preferred
• Knowledge and experience working with tax, legal, compensation, benefits, and immigration issues (specifically around Visa / Work Permit filings).
• Extensive exposure to US immigration and work authorization, temporary work visas, permanent residency processes, I9 compliance.

Knowledge & Skills:

• Robust knowledge of HR policies and processes.
• A skilled specialist who completes tasks in resourceful and effective ways.
• Proven ability to work independently on assignments requiring considerable judgement and initiative.
• Has a deep understanding of implications of their work and makes recommendations for solutions.
• Ability to determine methods and procedures on new assignments.
• Exemplary ethics and integrity, including the ability to maintain the integrity of confidential information.