Employee Experience Coordinator

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Do you ever wonder what happens inside the cloud?

Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects around, on a scale unmatched by most.

We want people who are passionate about getting things done and ensuring DigitalOcean is one of the best places to work in Cambridge.

As our Employee Experience Coordinator, you will work closely with our People team in New York, by helping to continually create an amazing, meaningful and productive work experience. You will in many ways be the face of our Cambridge office and culture, play a critical role in supporting DigitalOcean employees and will be relied upon to exemplify our core values. You will ensure that every employee in the Cambridge office loves coming to work every day!

What you will be working on:

  • Managing the front of the office, including shipping and receiving all mail/packages, signing for all deliveries, granting entry to all guests using our security system
  • Meeting and greeting all guests upon arrival and providing exceptional guest experience
  • Partner with local restaurants and catering vendors in and around the Cambridge/Boston area to schedule a rotating menu for our daily catered lunches
  • Acting as a liaison between DigitalOcean and our vendors; creating and maintaining vendor relationships, scheduling appointments for the office - such as A/V repairs, plant maintenance, servicing of our coffee and/or water machines, etc.
  • Managing and maintaining our entire office and kitchen inventory, re-ordering supplies and food when necessary, and appropriately tracking all purchases
  • Working closely with our Employee Experience team to coordinate internal events for employees and ensuring they run seamlessly from start to finish
  • Working closely with our Employee Experience team to effectively pre-board and onboard all of our new hires in Cambridge
  • Addressing IT issues and relaying to our IT specialist when necessary
  • Anticipating the needs of the office and finding innovative ways to ensure an amazing and positive employee experience every day

What we expect from you

  • A love of working with people to provide great service and an even better experience
  • Ability to work in a fast paced environment
  • Possess a “can-do” positive attitude, willing to think outside the box to get things done
  • Ability to work with a sense of urgency while maintaining composure when things don’t go smoothly
  • Effective organizational and administration skills, especially with Google Apps platform, including Drive and MS Office, MS Excel, MS PowerPoint
  • Ability to effectively work autonomously or with your team
  • Ability and desire to build strong relationships with your immediate team and employees of DigitalOcean
  • Ability to anticipate the needs of the office, recognize key milestones for employees, and identify pulse of the organization
  • A desire to be part of, and help build an amazing office culture and environment!

Qualifications

  • More than a year of administrative experience
  • Excellent written and verbal communication skills
  • Must be able to work from our office in Cambridge
  • Must be willing and able to travel to NY once/quarter
  • Start-up experience is preferred and an interest in technology is advantageous

Why You’ll Like Working for DigitalOcean:

  • We have amazing people. We can promise you will work with some of the smartest and most interesting people in the industry. We work hard but we always have fun doing it. We care deeply about each other and take our “no jerks” rule very seriously.
  • We value development. We are a high-performance organization that is always challenging ourselves to continuously grow. That means we maintain a growth mindset in everything we do and invest deeply in employee development. You’ll need to be great to get hired here and we promise you’ll get even better.
  • We care about you. We offer a monthly food allowance to keep your hunger at bay, a monthly gym reimbursement to support your physical health, and a monthly commute allowance to make your trips to and from work easier. We also provide internet bill reimbursement to ensure you can work comfortably from home.
  • We invest in your future. We provide all employees with Kindles and reimbursement for relevant conferences, training, and education.
  • We want you to love where you work. Our office space is equipped with all the amenities you might need, including with 24/7 access, high speed bandwidth, unlimited coffee and plenty of community focused events to keep you engaged. We also allow employees to customize their workstations to meet their needs.
  • We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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