Diversity, Equity, & Inclusion HRBP

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Diversity, Equity, & Inclusion HRBP, Boston, MA or San Francisco, CA

About Drift  

Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to help companies grow revenue and increase customer lifetime value, faster. More than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience where people are free to have a conversation with a business at any time, on their terms. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

About the team and role 

This is an amazing opportunity for someone to lead Diversity, Equity, and Inclusion at Drift. You will be an HRBP leader with a focus on Diversity. This role is instrumental to the company and will focus on Diversity Retention, Engagement, Recruiting, and Employee Resource Groups. This role reports to our HRBP Director. At Drift, we aim to be the new face of Corporate America and this individual will be a key asset in achieving that goal. If you want to make a difference, this role is for you!

By month 3 you'll 

  • Identify gaps within process and programs with retention of underrepresented people 
  • Begin to work with managers on retention, education, and coaching 
  • Review our current performance reviews, promotions and identify gaps and focus areas 
  • Work closely with the Head of Recruiting and Diversity Sourcer on interview practices, strategies, and help identify diverse talent 
  • Partner with Employment Brand on showcasing internal processes 
  • Shadow HRBP in management coaching for performance issues
  • Partner closely with all Employee Resource Groups and make sure they are enabling Drifters to be successful

By month 6 you'll 

  • Implement action plan to drive retention among underrepresented people 
  • Be deeply embedded in HRBP processes such as performance management processes (calibrations, reviews, managing low performers)
  • Execute on Diversity Recruiting Training with the Head of Recruiting and Senior Diversity Sourcer
  • Ensure all Employee Resource Groups have goals, an executive sponsor, and a way to show participation and measure success and impact
  • Be a leader on Internal events to create a culture of inclusion (e.g. internal panels, events, ERG hosted events, how to be an ally resources, etc.)

By 1 year you’ll 

  • Driver in leadership engagement and participation in programming such as executive sponsors of ERGs, training, role modeling, Diversity principles, and mentorship
  • Build, design, and manage new programs and processes across multiple disciplines/teams. Drive improved performance through programmatic solutions such as training and build solutions from scratch and drive progress towards a vision or goal.
  • Deeply understand HR and Diversity data insights and use these insights to create recommendations and build solutions to drive impact on key metrics. 
  • Lead large group trainings, workshops and group discussions on D,E,&I  
  • Influence across the organization and work with managers 1-on-1, lead presentations and/or discussions at the executive level. 
  • Handle multiple complex projects at once and communicate progress effectively. Able to evaluate progress, failures, learnings, and adjust approach accordingly.

About you and what type of skills you’ll need:

  • 7+ years experience as a Human Resources Business Partner or similar role
  • 3+ years of experience in Diversity, Equity, and Inclusion 
  • Deep understanding of HR metrics, programs, and processes
  • Able to maintain confidentiality, balance business and people priorities, and communicate effectively across levels in an organization

Drift is committed to being an equal opportunity employer. 

We know that applying for a new job can be intimidating. But guess what? At Drift, there is no such thing as an “ideal candidate.” We believe in the power of teamwork -- and in the desire to learn something new every day. We believe in hiring people, not just skills. Take it from our CEO

If this sounds like a company you would like to join and a role you would thrive in, please don’t hold back from applying! Whatever skills you bring to the table or background you’re coming from, we welcome you to start a conversation with us. We need your unique perspective for our continued innovation and success. We’re looking forward to learning more about you!

Drift is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected] 


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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • DjangoFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement

Location

Our Boston Conversation Space is right in the heart of the Back Bay - this is a place where Drifters can gather and work, connect, eat, teach, learn.

An Insider's view of Drift

How do you collaborate with other teams in the company?

I feel really lucky because I get to work with the Sales, Customer Success, Product, and Ops team on a regular basis. We say "One team, one dream" un-ironically and are always willing to hop into anything that benefits the customer.

Sara

Conversational Marketing Specialist

What makes someone successful on your team?

Our leadership principles are the core of who we are and how we operate every day. Bringing these in to your actions, decisions, and how you deliver results is the surest way to be successful here. Walk the talk. Focus on the customer. Deliver results every single day.

Brit

Director of Learning and Development

What are Drift Perks + Benefits

Drift Benefits Overview

At Drift, we value and are committed to each and every employee. Our goal is to provide an enriching environment where employees are engaged and are proud to be part of the Drift family. We continue to promote a culture of health and wellness, establishing a work environment that promotes a healthy lifestyle, decreases the risk of illness, and enhances your quality of life.

In addition to premium health, dental, and vision plans, we also offer generous PTO, parental leave, 401K matching, wellness perks and discounts, snacks and coffee every day, the Drift book club (one free book of your choosing a month!), a subscription to Headspace, and valuable discussions and trainings through our Employee Resource Groups.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
At Drift we have eight different Employee Resource Groups for people of similar backgrounds or interests to promote inclusion.
Hiring practices that promote diversity
We have a recruiter devoted to diversity sourcing to help us reach our diversity related hiring goals.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Every other week Inner City Weightlifting comes to the office to teach a fitness class to Drift employees.
Mental health benefits
We offer all employees a free subscription to the Headspace meditation app, employee-led yoga and meditation breaks, and have an Employee Resource Group that focuses on mental well-being
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
We have unlimited vacation time, which includes sick days, paid holidays, etc.
Paid volunteer time
Sabbatical
After working at Drift for three years, all Drift employees are eligible for a month-long sabbatical.
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Our Conversation Spaces are all fully stocked with snacks and drinks for the employees who decide to utilize the spaces.
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
We offer a home office stipend to all employees, as well as a $100 credit each month towards internet, office supplies, etc.
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks
Personal development training

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