Toast
We power successful restaurants.
Boston, MA

Director HR Technology

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Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Join our team and drive the development of Toast’s HR systems strategy and roadmap!  Working cross-functionally and as the leader of the HR Technology team, you’ll lead the evaluation of HR-related systems and applications that meet Toast’s business needs.  This is a high-impact role requiring a passion for designing and delivering system functionality and efficiency that scales for growth and delivers outstanding user experiences. 

About this roll* (Responsibilities) 

  • Partner with the People team and other stakeholders across Toast to design and evolve Toast’s HR technology strategy and roadmap.  Working through direct staff and cross-functionally, manage delivery against the HR technology plan. Prepare and present roadmap updates which communicate the status of projects, staff capacity and any project challenges or risks in need of resolution.
  • Conduct business needs assessments and lead the evaluation and selection of HR systems-based solutions.
  • Prepare resource plans and timelines for HR systems projects, identifying cross-team staffing requirements, external resources and other investments necessary to ensure successful project completion.
  • Manage the HR Technology team, including the Workday systems team.  Establish team goals, align priorities and identify skills needed to fulfil HR technology roadmap needs.  Define roles, communicate performance expectations and support career and skill development plans. 
  • Define the HR Technology team operating model to ensure support of the organization is effective and efficient, and that team members are enabled for success.  Ensure the operating model runs smoothly in all areas including production support, implementations, system enhancements and issue escalations.  Ensure maintenance of robust documentation.  
  • Establish and maintain external service-provider relationships that can provide project support and specialized skills, as needed.
  • Develop and manage the HR Technology budget.  Develop budget estimates for projects including application/system costs, additional/supplemental staffing needs and other related expenses.  Forecast spend against budget and provide regular updates.
  • Provide leadership level governance for HR technology and people-related data management.  Collaborate with the Security and Legal functions to ensure data security and adherence to all data privacy regulations.
  • Partner with IT to ensure HR technology solutions operate effectively within Toast’s larger business systems strategy and roadmap.
  • Participate in special projects that involve HR systems solutions, changes, or enhancements.

Do you have the right ingredients*? (Requirements)

  • Bachelor’s degree 
  • 7+ years of HR Technology management experience either as a member of an IT or HR function within a growing, global organization
  • Strong knowledge of and experience with applications that support HR systems: Core HR, compensation, benefits, analytics, talent acquisition, talent management (e.g., performance management, succession planning), learning management, payroll, time & attendance, as well as applications that commonly integrate with HR systems
  • Strong Workday experience is preferred
  • Outstanding people management skills with the ability to attract, develop and retain talent
  • Strong project-management skills 
  • Creative problem-solving and collaborative leadership skills that enable great business partnership.  Demonstrated ability to resolve complex business, systems, data, and program delivery challenges
  • Outstanding interpersonal and organizational skills and the ability to communicate effectively with technical & non-technical stakeholders at all levels
  • Demonstrated ability to lead and work with multi-functional teams, including a track record of successful program implementation and delivery
  • Passion for innovation and a desire to seek out the best HR technology solutions and explore emerging trends

Our Spread of Total Rewards

  • Unlimited Vacation
  • Sabbatical opportunity after five years
  • Professional Development Reimbursement Program
  • Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
  • Various peer and company recognition programs 
  • 401(k) and matching
  • Medical, Dental, & Vision Coverage
  • Mental Health Benefits
  • Subsidized backup childcare

*Bread puns encouraged but not required


#LI-REMOTE

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We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.

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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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