Director of Diversity and Inclusion

| Somerville
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Think Bigger. Build Smarter. Create Great Software. 

SmartBear helps the world’s most recognized companies develop the world’s best applications. SmartBear has played a role in the ride you ordered, the banking app you use, the item you posted for auction, or that flight you just purchased. SmartBear's award-winning suite of testing software enables organizations to meet frequent release deadlines without sacrificing software quality, all while reducing testing costs. Additionally, our award-winning collaboration software helps development, testing and management teams work together to produce high quality software elevating a business’ ability to communicate and complete objectives more efficiently.

Due to massive growth and market success, SmartBear is continuing to hire employees rapidly to scale our company globally. We are looking for a vibrant and energetic Diversity and Inclusion leader to play a vital role for SmartBear. Reporting to the Chief People Officer, this leader will create a strategic and innovative DE&I plan to ensure our workplace is representative of the communities and customers we serve and that the environment is inclusive for all.


This role is integral to our commitment to progress and develop global diversity and inclusion within our workplace.  Our ideal candidate must lead through influence to drive cultural and behavioral change and advancement of an inclusive culture.  This role requires excellent change management skills and the ability to work effectively at all levels of the organization.  The Director of Diversity and Inclusion will be the subject matter expert and work collaboratively with the Diversity, Equity, and Inclusion Committee (and with our leadership team).  Working with the business and HR broadly they will assess, determine and implement detailed and cohesive actions plan that aligns with the  Diversity, Equity, and Inclusion Committee’s strategic plans to yield measurable progress in specific areas, including but not limited to: Talent Acquisition, Manager Training, Culture Committee, Employee Branding and Retention, etc.

Key Responsibilities:

  • Develops and delivers tailored best in class worldwide inclusion and diversity roadmap that aligns with the Diversity, Equity, and Inclusion Committee’s strategic plan and that positively and measurably affects the culture and team, experience in support of the company’s strategic business goals.
  • Energizes and engages cross-functional teams to achieve our vision, demonstrating a high-level of emotional intelligence, openness to change, and the willingness to merge ideas to bring forward the best solutions.
  • Provides expertise, thought leadership and best practices to D&I issues and opportunities, while operating as an extension of the Diversity, Equity, and Inclusion Committee to align the Employee Brand.
  • Collaborates with our communications team as an external spokesperson for the company, depicting with openness our efforts to be a positive force in the communities we serve
  • Deliver a comprehensive plan for key priorities and interventions including increasing diversity representation within the leadership pipeline and delivering world class inclusion campaigns that deliver measurable progress on Diversity and Inclusion.
  • Act as the D&I subject matter expert, ensuring knowledge is relevant and up to date across multiple diversity and inclusion strands.
  • Work in collaboration with executive leaders, HR leadership, talent acquisition, and others on identifying and minimizing the impact of any potential systematic barriers and enablers of diversity.


  • Bachelor's degree required
  • 8-10 years of progressively responsible experience in Human Resources at a global organization, delivering inclusion and diversity projects.
  • Ability to develop, analyze, and interpret data to drive systematic change and improvements
  • Strong understanding of the talent process and succession practices.
  • Proven ability to interact with multiple levels of leadership both internally and externally, and influence peers and senior management.
  • Ability to work in a fast-paced and deadline-oriented environment.
  • Strong communication skills- written and verbal; ability to present to and facilitate audiences at all levels.

About SmartBear
At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at, or follow us on LinkedIn, Twitter, or Facebook.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.
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Technology we use

  • Sales & Marketing
    • SalesforceCRM


Our office overlooks the Mystic River and is surrounded by bars, restaurants, shopping, and is steps from the Assembly Orange line stop.

An Insider's view of SmartBear

What’s the vibe like in the office?

Everyone is very confident and engaged -both in our work and with each other. We're open minded and good listeners. Overall, we are high energy and the atmosphere is super positive. It feels like we're one big team, and you're comfortable speaking your mind because you know your teammates will be receptive and invested in moving things forward.


Talent Acquisition Specialist

What are SmartBear Perks + Benefits

SmartBear Benefits Overview

SmartBear is proud to offer a comprehensive benefits package designed to serve the needs of our employees. Just a few of which include:

-Great office perks including: $75 Sneaker reimbursement, free catered lunches on Friday's, and cold brew on tap
-Health benefits that offer varying levels of coverage and accessibility through Blue Cross Blue Shield
-Company-Paid benefits that protect you and your family from financial hardship
-Voluntary benefits to provide you with added security (We even offer Pet Insurance!)

Volunteer in local community
We've cleaned up the Mystic River, helped out at Rosie's Kitchen, and visted the YMCA
Friends outside of work
Eat lunch together
Intracompany committees
Our Culture Committee has put on parties for SmartBear families, hosted a chili cook off, ran charity drives, and much much more!
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 3 weeks of family medical leave.
Company sponsored family events
We have a Family Halloween Party every year!
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
We provide free breakfast on the last day of every month. Employees get free lunch on Friday.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
We offer employees Paid on-site garage parking.
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Customized development tracks
Paid industry certifications
Budget for industry certifications is determined by departmental budget.
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