Veeva
Veeva's cloud software enables the life sciences industry to bring new therapies to market faster.
Boston, MA

Customer Service/Talent Partner

| Greater Boston Area
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Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster.

We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.

Veeva is a Work Anywhere company which means that you can choose to work in the environment that works best for you - on any given day. Whether you choose to work remotely from home or work in an office - it’s up to you.

The Role

We are looking for a Talent Partner to support our company growth as we want to double in size and become 10,000 employees strong by 2025. You are not going to be bound by traditional recruiting standards here -- we want you to think outside the box. This is an ideal opportunity for someone without previous talent attraction experience to join a growing, creative, and impactful team. Successful Talent Partners at Veeva are great at building relationships within our global Talent Team, but also with Sr. Leadership and across the Engineering organization.

What You'll Do

  • Partner closely with the Engineering organization to define and prioritize headcount and candidate personas.
  • Identify and engage candidates that align with our needs, and be their POC throughout the hiring process.
  • Collaborate with other members of the Talent Attraction organization -- bring in SMEs (Operations, Analytics, Talent Marketing) when necessary to help drive results.
  • Manage the needs of multiple hiring managers concurrently, across a wide variety of roles.
  • Go beyond the traditional bounds of recruitment -- Talent at Veeva is not transactional and hiring managers are a critical component of the process and your success.

Requirements

  • Interest in becoming a partner and consultant to the business throughout the hiring process
  • Strong customer service skills
  • Ability to build strong relationships across all levels - comfortable disseminating information, discussing data and insights.
  • Excellent verbal and written communication skills
  • 2+ years of experience in a customer service and/or sales-related role. No prior recruitment experience, please!

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected]

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Where we are

Our main office is located in downtown Boston and is within walking distance to great restaurants and cafes. Few minute walk to three T Stations.

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PythonLanguages
    • SqlLanguages
    • SeleniumLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • SpringFrameworks
    • HibernateFrameworks
    • MySQLDatabases
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What are Veeva Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within

An Insider's view of Veeva

How would you describe the company’s work-life balance?

At Veeva you can "work anywhere" which means you can choose to work in an office or at home on any given day. Our work processes are designed so that you can be productive in an environment that works best for you.

Kristin

VP, Talent Attraction

What's the biggest problem your team is solving?

We are building a new product to help clinical trials run faster and more efficiently. I can't imagine any other opportunity that would be as impactful, especially in a time of public health crisis. Veeva has a pragmatic approach to technology, we don’t go after shiny new things, but rather focus on stable technologies that continue to evolve.

Jacob

VP, Engineering

How has your career grown since starting at the company?

After graduating from the University of Texas, Arlington, I joined Veeva as an Associate Software Engineer in their Generation Veeva program. Since then, I've been with the company for three years now, have been promoted to a Software Engineer, and moved from our Pleasanton, CA HQ to one of our first engineers in Boston, MA.

Shilpa

Software Engineer

What is your vision for the company?

Our goal for 2025 is to be 10,000 employees and still "be Veeva" meaning continuing that startup mentality and speed. Even though today we have 4,300 people and $1.4 billion in revenue, we maintain a startup culture - remaining agile, fast, and constant innovation.

Henry

Chief Strategy Officer

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