Customer Service/Talent Partner at Veeva (Greater Boston Area, MA)
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Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster.
We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.
Veeva is a Work Anywhere company which means that you can choose to work in the environment that works best for you - on any given day. Whether you choose to work remotely from home or work in an office - it’s up to you.
The Role
We are looking for a Talent Partner to support our company growth as we want to double in size and become 10,000 employees strong by 2025. You are not going to be bound by traditional recruiting standards here -- we want you to think outside the box. This is an ideal opportunity for someone without previous talent attraction experience to join a growing, creative, and impactful team. Successful Talent Partners at Veeva are great at building relationships within our global Talent Team, but also with Sr. Leadership and across the Engineering organization.
What You'll Do
- Partner closely with the Engineering organization to define and prioritize headcount and candidate personas.
- Identify and engage candidates that align with our needs, and be their POC throughout the hiring process.
- Collaborate with other members of the Talent Attraction organization -- bring in SMEs (Operations, Analytics, Talent Marketing) when necessary to help drive results.
- Manage the needs of multiple hiring managers concurrently, across a wide variety of roles.
- Go beyond the traditional bounds of recruitment -- Talent at Veeva is not transactional and hiring managers are a critical component of the process and your success.
Requirements
- Interest in becoming a partner and consultant to the business throughout the hiring process
- Strong customer service skills
- Ability to build strong relationships across all levels - comfortable disseminating information, discussing data and insights.
- Excellent verbal and written communication skills
- 2+ years of experience in a customer service and/or sales-related role. No prior recruitment experience, please!
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected]
What You'll Do
- Partner closely with the Engineering organization to define and prioritize headcount and candidate personas.
- Identify and engage candidates that align with our needs, and be their POC throughout the hiring process.
- Collaborate with other members of the Talent Attraction organization -- bring in SMEs (Operations, Analytics, Talent Marketing) when necessary to help drive results.
- Manage the needs of multiple hiring managers concurrently, across a wide variety of roles.
- Go beyond the traditional bounds of recruitment -- Talent at Veeva is not transactional and hiring managers are a critical component of the process and your success.
Requirements
- Interest in becoming a partner and consultant to the business throughout the hiring process
- Strong customer service skills
- Ability to build strong relationships across all levels - comfortable disseminating information, discussing data and insights.
- Excellent verbal and written communication skills
- 2+ years of experience in a customer service and/or sales-related role. No prior recruitment experience, please!
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected]
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