Who We Are ? MassMutual?

At MassMutual, we help millions of people find financial freedom, offer financial protection, and plan for the future. We?re passionate about helping millions of people find financial freedom and this passion has driven our approach to developing meaningful experiences for our customers. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. ?MassMutual was named a Top Place to Work in 2019 according to The Boston Globe and No. 84 on the Fortune 500 list of largest companies.?

Meet the Team ? Talent Acquisition?

It is an exciting time at MassMutual! ?MassMutual is going through an HR Transformation, continuing to be a leading customer-centric company. The Talent Acquisition team is comprised of highly skilled, collaborative problem solvers who are motivated to create the utmost candidate and hiring manager experience, using innovative recruiting tools to move MassMutual ? and the industry ? forward. ?The team culture is collaborative, cross-functional, and uses old and new technologies combined with work/life balance. ??

Current Initiatives:?

• Enterprise-wide transition to a unified talent acquisition operating model ?
• Expansion of sourcing and recruiting tools to work smarter, strategically sourcing top talent?
• Revitalization of the sourcing and recruitment processes by leveraging People Analytics data to drive decisions ?

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The Opportunity ? Candidate Experience Specialist?(Contract Coordinator)

Are you able to earn confidence and trust by demonstrating ownership, commitment and follow-through in achieving results? ?Can you manage priorities effectively and adapt quickly to achieve goals, while thriving in complex, uncertain and changing situations? ??

If yes... keep reading, this opportunity is for you!?

As the Candidate Experience Specialist, you will be an integral part of the Talent Acquisition team.??You will support recruiters in multiple ways including scheduling, administration, systems, and relationship management.??You will interact with candidates, senior leaders, recruiters, business and HR while gaining exposure to an organization that is growing.??The role can be utilized as a stepping-stone for emerging talent.??

Responsibilities of the role:?

• Responsible for all pre-hire activities including but not limited to:
• Coordinates candidate interviews for hiring managers, recruiters and interview panel(s); including scheduling, booking conference rooms, and arranging video conferences, phone interviews, etc.?
• Coordinates travel arrangements with candidates as needed as well as processing expenses related to travel.?
• Communicates with candidates as required and requested by recruiters throughout the pre-employment process. ?
• Reviews employment applications for potential candidates.?
• Effectively interface with hiring managers and executive assistants.?
• Partner with the recruiter and other internal stakeholders to ensure a positive candidate interview experience.?
• Proactively recommend ways to improve customer/client/candidate experience and recruiting process.?
• Records any/all activities/tasks in the applicant tracking system as they occur.?
• Creates, sends and maintain offer letters, agreements and other documentation for compliance.?
• Completes personnel data transfers in applicant tracking system.?
• Completes steps for background checks through our vendor and performs subsequent follow up calls on any outstanding items?
• Launch onboarding tasks through ATS and follow up as needed ?
• Communicate and facilitate all onboarding information and logistics to new hire in order to create a successful start for each new hire ??
• Fields phone calls, applications, and resumes for candidates responding to job postings?
• Assists in the setup and maintenance of files, records, documents, and databases as required within areas of responsibility.
• Ensures duties and assignments are performed effectively and efficiently in a timely manner.?
• Assist with contingent worker onboarding, HR inbox, audits, imaging of employment files and HR special projects as assigned.?

Minimum Qualifications:?

• High School diploma or GED?
• Must have 4+ years of experience in a client centric administrative support role?
• Candidates must be PC proficient using MS Outlook, Word, Excel?
• This is a contract position

Preferred Qualifications:?

• Previous experience in Talent Acquisition preferred ?
• Bachelor's Degree
• Demonstrated experience utilizing an Applicant Tracking Software and or CRM (Workday/Smashfly) preferred?
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Additional Knowledge/Skills/Experience: ?

• The ability to interface in a professional capacity with all levels of management and demonstrate experience providing pro-active solutions.?
• Problem solving mindset; ability to run with a problem with minimum supervision.?
• Ability to work independently as well as in a team and manage multiple priorities simultaneously.?
• Solid communication and organization skills.?
• A sense of urgency, attention to detail and timeliness.?
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