Benefits Administrator

| Cambridge
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At edX, a Cambridge-based non-profit, our mission is to offer a world-class education to everyone, everywhere, allowing them to gain the in-demand skills and knowledge that will lead to fulfilling careers and lifelong success. Today, edX provides more than 26 million people access to education from the best universities and institutions in the world, including Harvard, MIT, Oxford, and UC Berkeley. edX provides inspirational and transformative knowledge to students of all ages, social status, and income, worldwide.

edX is growing and we are looking for a Benefits Administrator to join our People team! This is a cross-functional role where you will partner closely with our HR, Talent, IT, Legal and Finance departments, and interact with employees at every level. You will have the opportunity to lead company wide communication and administration of our benefits package. Oh, and no big deal, but you’ll play a leading role in implementing our new HCM system!


  • Assists with the launch of our new benefits package in 2021, including the implementation of a HCM system.
  • Coordinates all benefit enrollments, terminations, and post-employment benefit offerings.
  • Acts as a subject matter expert on edX benefits, responding to all benefits inquiries on plan provisions, benefits enrollments, status changes and other general questions.
  • Facilitates the benefits orientation.
  • Assists employees regarding benefits claim issues and plan changes due to life events.
  • Maintains the benefits information on the company intranet site and benefit enrollment portal.
  • Assists with company-wide benefits communications and the annual open enrollment process.
  • Partners with edX’s outside vendor to coordinate employee LOAs and disability claims, processing approved requests. 
  • Effectively interprets FMLA and ADA implications as they relate to LOAs/disabilities.
  • Responds to 401(k) inquiries relating to enrollments and plan changes, triaging to Finance or 401(k) provider as necessary.
  • Assists with company wellness initiatives and communications.
  • Performs regular quality checks of benefits-related data.
  • Sends file feeds to vendors as needed and maintains deduction information in HRIS system.
  • Assists with other HR projects as needed such as edX Cares, HR research, program and process improvements, etc.

Preferred Skills and Experience

  • A minimum of 2 years of experience in HR, benefits administration or related functions
  • Working knowledge of employee benefits and applicable laws such as COBRA, FMLA, HIPAA, IRS regulations and benefits-related national and state specific laws
  • Technical experience with HRIS, HCM and benefit enrollment platforms (Ceridian Dayforce preferred).
  • Attention to detail with strong analytical and communication skills
  • Intermediate Excel skills and experience working with large data sets utilizing Vlookups and pivot tables
  • Experience working in a fast-paced environment while dealing with ambiguity 
  • Ability to prioritize and multi-task with tight deadlines
  • Ability to exercise judgment and to make decisions independently
  • Must be able to maintain the confidentiality of sensitive information

Basic Qualifications

  • 2-3 years of experience in HR and/or benefits administration

Due to Covid-19, all edX employees will work remotely until September 8, 2020 (at a minimum). We continue to revisit the return-to-office date on a regular basis. Once the office re-opens, applicants must be able to work out of our Cambridge, MA HQ. Sorry, Visa sponsorship is not available.

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Technology we use

  • Engineering
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    • ReactLibraries
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    • MongoDBDatabases


edX is right near the MIT campus in the Kendall Square neighborhood of Cambridge, MA. There are cafes, bars, restaurants, gyms, and a T stop nearby!

An Insider's view of edX

What’s the vibe like in the office?

Always fun and collaborative. I've never worked at a place where so many co-workers greeted me by name after just my first day.


Sales Development Manager

What projects are you most excited about?

My work focuses on enabling course teams at partner institutions to create high-quality learning experiences on Right now couldn't be a more critical time for this work as we ramp up the amount of Master's degrees we are offering this Fall. I work with faculty, instructional designers, media producers, and project managers.

Ben Piscopo

Learning Designer

How has your career grown since starting at the company?

Working at edX has given me invaluable experience that has allowed me to explore and develop my career. I’ve been able to take on challenges and learning opportunities that have helped me discover the work I’m most passionate about. In my time at edX I’ve grown into a new role and continue to learn more about my work and myself.

Mary Mooshian

Associate Product Marketing Manager

How would you describe the company’s work-life balance?

At edX, getting your work done is very important, but the company also understands that your life and well being outside of work is directly correlated to productivity during work hours. This is clearly communicated across all levels and departments. There is also lots of company wide fun activities that help us get to know our coworkers outside.


Software Engineer I

What are edX Perks + Benefits

edX Benefits Overview

edX employees are eligible for all MIT benefits. Enjoy the benefits of an established benefits program, but still live startup life.

Volunteer in local community
edX volunteers for the Charles River Conservancy for a Cleanup day and is deeply embedded in the local edtech community.
Partners with Nonprofits
edX partners with Year Up and She Geeks Out.
Friends outside of work
Eat lunch together
Intracompany committees
edX has a Sustainability committee, various employee resource groups, and an edX Cares committe involved in giving back to the community.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
We have a pension plan too!
401(K) Matching
5% match
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
edX's summer party is for the whole family!
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Employees receive _40__ hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
edX hosts two company outings per year - in the summer and in the winter. There are department-specific outings throughout the year!
Free Daily Meals
Stocked Kitchen
Happy Hours
We offer employees Paid on-site garage parking.
Recreational Clubs
edX has a running group and a pickup basketball team.
Fitness Subsidies
edX has access to the MIT gym at a great rate!
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Promote from within
Continuing Education stipend
We have a $5,000 tuition reimbursement (per calendar year) through MIT's benefits. Additionally, we have a $200 stipend (per calendar year) for edX courses.

Additional Perks + Benefits

As employees of MIT, we have some of the best benefits around! Free lunch every day (of various catered cuisines) brings people into the cafeteria to enjoy lunch as a group, and opens up edXer's culinary horizons.

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