Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Boston, MA
Hybrid

Associate Director, Talent Acquisition Operations

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Our Opportunity:

Chewy is hiring an Associate Director, Talent Acquisition Operations that will bring big ideas and a passion for operational excellence to our global recruiting organization in either our Dania Beach, FL or Boston, MA office. Leading at the intersection of strategy, analytics, operations and project management, you will combine a deep expertise in recruiting with operational and analytical design to implement a scalable shared services organization. You will implement a reporting and analytics infrastructure to promote data driven decision making and will be responsible for analyzing and optimizing our current systems and processes to drive scale.

As an Associate Director, you will lead a team responsible for building, launching, managing and measuring multiple global talent acquisition programs. You will manage multiple work-streams of large-scale projects with inputs from stakeholders across the enterprise. You will be responsible for identifying and tracking success metrics as you optimize the talent acquisition operating model. 

What You'll Do:

  • Build enterprise-wide programs that further mature our hiring models
  • Drive process improvements and optimization of talent acquisition processes across the enterprise
  • Evaluate tools and technologies that make us better managing the RFP process, vendor management, and impact assessment
  • Participate and impact headcount planning, recruiting team capacity modeling, and forecasting
  • Conceptualize, deliver, and optimize recruiting metrics and dashboards for talent acquisition and business leader consumption
  • Use analytics and predictive modeling that to drive talent acquisition and business decisions
  • Build and enable a data driven approach to recruiting
  • Identify potential risks or barriers for talent acquisition teams and develop programmatic solutions
  • Provide mentorship, guidance, and career development to team members on your team and across the talent acquisition function
  • Engage directly with executive level stakeholders as the subject matter expert around recruiting processes and measurement

What You'll Need:

  • Bachelor’s Degree in finance, math, statistics, business, or similar field of study
  • Master of Business Administration (MBA) highly preferred
  • 5-8 years of experience in operations, management consulting, strategy or recruiting/HR operations
  • 3-4 years of experience leading, managing, and developing teams
  • Experience regularly interfacing and communicating executive leaders up to the C-suite
  • Expert knowledge of analytical tools and visualization such as Excel, Python, R, SQL, and/or Tableau
  • Some travel may be required

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].

To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: Chewy Privacy Policy (https://www.chewy.com/app/content/privacy).

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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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