Qualtrics
At Qualtrics, our mission is to make business more human.
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Head of Global Transformation

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At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

 

Head of Global Transformation

 

Why We Have This Role

The Global Head of Transformation will spearhead the strategic vision and execution of transformation initiatives within the Transformation Office. They will provide leadership and direction to ensure that transformation efforts are aligned with the organization’s goals, particularly focusing on a key success pillar for Qualtrics: simplifying our business. This senior leader will oversee the integration of cross-functional activities, optimize resource allocation, and proactively address risks to drive progress. They will cultivate a collaborative environment among stakeholders, manage interdependencies, and ensure seamless communication to keep all parties engaged, consulted, and informed. Ultimately, the Global Head of Transformation will serve as the catalyst for change, setting the strategic tone and driving the transformation to achieve its objectives.

 

How You’ll Find Success

  • Strategic Vision: Ability to develop and articulate a clear, compelling vision for the transformation initiatives that align with the organization’s strategic goals.
  • Leadership: Ability to inspire and motivate teams, provide clear direction, and drive results by effectively leading diverse groups towards common goals.
  • Communication: Ability to communicate effectively initiatives, updates, and feedback to all stakeholders, ensuring transparency and engagement.
  • Problem-Solving: Strong analytical and problem-solving skills to identify challenges, develop solutions and unblock challenges for the team as well as facilitating SteerCo discussions for major decisions.
  • Resource Optimization: Ability to allocate and manage resources, including time, budget, and personnel, to maximize impact and achieve objectives.
  • Risk Management: Ability to anticipate, identify, and mitigate risks associated with transformation initiatives, ensuring that potential obstacles are addressed proactively.

 

How You’ll Grow

  • Executive Exposure: Continuous exposure to C-suite and Private Equity interactions and decision-making
  • Cross-functional knowledge: Ability to develop knowledge and expertise across many functions of the organization
  • Strategic Influence: Opportunity to influence decision-making at the highest level of the organization on the most strategic initiatives that will underpin the success of Qualtrics

 

Things You’ll Do

  • Drive Strategic Direction and Priorities: Manage transformation backlog to maximize impact and pace of progress
  • Ensure Successful Implementation of Transformation Initiatives: Set key objectives and success measures for each of the initiatives
  • Foster Cross-Functional Alignment and buy-in: Identify key cross-functional stakeholders and establish the right touchpoints and processes to drive collaboration and alignment
  • Deliver Tangible Business Outcomes and Value: Ensure performance tracking mechanisms are in place to measure and report on the benefits of the implemented changes

 

What We’re Looking For On Your Resume

  • Track record of leading and managing large-scale transformation or change management initiatives. This includes the ability to drive significant organizational changes, streamline processes, and implement new systems or structures.
  • Track record of developing strategic plans, analyzing complex situations, identifying key issues, and implementing effective solutions.
  • Experience in effectively engaging, consulting, and informing stakeholders at all levels, ensuring alignment and buy-in.
  • Demonstrate results-based impact of previous transformation programs.


What You Should Know About This Team

  • Newly formed team that is highly-trusted by C-suite
  • Team that is built with high performing individuals across different functions
  • Collaborative problem solvers with a keen ability to bring each other along on initiatives
  • Expert communicators to key business stakeholders

Our Team’s Favorite Perks and Benefits

  • Work/life balance high priority
  • Flexible working mode to fit with personal commitments and context

 

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

 

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

 

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

 

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

 

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

 

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What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

We recognize the importance of a benefit program that focuses on overarching wellness for our team and their families. By providing a robust program, we ensure that our teams can do their best work. This means we've built comprehensive benefit programs for our global teams, curating options to fulfill a wide range of needs and to provide an effective security net for both our team and their dependents.

We use a benefits survey to help shape our benefits programs around what’s important to our people. We listen and aim to create inclusive, equitable packages that support our employees and their well-being. Our benefits include "the usual" - health care options, dental, and vision - alongside strong 401k options and other options like legal services, dependent care FSA accounts, transit FSA accounts, and others. We also have some stars of the show - our global employee assistance program, the global wellness reimbursement, our global mental health benefit, a global benefit for adoption and surrogacy, and the experience bonus program.  

Culture
Partners with nonprofits
We go beyond partnering with nonprofits. For Qualtrics, 5 For the Fight is our company's core nonprofit focus. Discover the whole story at www.5ForTheFight.org. We're #AllIn until cancer gives in.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Quarterly engagement surveys
In-person all-hands meetings
Every Monday we host our company all-hands. In the offices, there's a breakfast or snack, and we broadcast for everyone who isn't in. Topics range from performance updates to customer visits.
In-person revenue kickoff
President's club
Flexible work schedule
Remote work program
Qualtrics team members can work in a different office for up to 2 weeks per year.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
In 2020, we launched our global unconscious bias program. We aim to provide our employees with the tools to block and tackle the various types of biases that exist.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
We have ERGS championing people with disabilities, LGBTQ+, Veterans, Underrepresented Minorities, and Women's Leadership Development.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Our Wellness program includes not only an employee assistance program but, starting in 2022, will also include a Wellness bonus that employees can use on services to support their overall wellbeing.
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Equity grants are considered annually based on performance and seniority level, and undergo annual refreshes.
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Generous parental leave
Qualtrics's parental leave is 6 weeks for all parents. Birthing parents are given an additional 6-8 weeks and have the option to take 2 weeks off before delivery.
Family medical leave
Adoption Assistance
We reimburse up to $10000 for eligible adoption expenses and 6 weeks of paid leave for the parent who is taking the role as the primary caregiver.
Return-to-work program post parental leave
Company sponsored family events
Qualtrics has several events during the year that look to actively include our families, from the annual summer party to welcoming your family on-site for visits.
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Qualtrics offers unlimited sick days, which covers not only the employee but immediate family members. Kids are sick? Stay home without burning your vacation days.
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
We serve catered lunch every day!
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Qualtrics's Wellness Reimbursement is $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
Home-office stipend for remote employees
Qualtrics's Work From Home Stipend is $750 for new employees to use in their first 45 days of employment.
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We additionally cater snacks to the company all-hands meeting each week. You can expect to find semi-annual swag distributions (summer & winter), as well as swag giveaways in the offices. Our Benefits team has always looked to maximize our benefits. Our benefits packages and workspaces are always subject to revision—but only for the better.

On top of it all? We offer an annual "Experience Bonus" for our team to go and make an experience of their own one to remember. There's no better way to know how to deliver great experiences than by having one yourself.

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