Hardware Product Technician

| Boston

Position Summary: 

As a technician, you participate in the development, analysis, and prototyping of new hardware products at Toast. You’ll work in a product oriented development environment and collaborate with engineers, product managers and outside sources to fabricate, build, test, troubleshoot and perform failure analysis on new and existing hardware products at Toast.

We are in a very competitive field so we need to move quickly. You’ll need to have a solid mechanical and electrical background, and love to work with your hands. You will be expected to work closely with cross functional teams in operations, product development, and product management in the development and support of the hardware we provide to our customers. We empower small teams to do a lot in a start-up work environment.

Essential Duties and Responsibilities:

  • Fabricate and modify prototype mechanical parts using hand tools and manual methods.
  • Assemble and disassemble Android devices.
  • Conduct reliability testing (drop, cycling, environmental, etc) on components and products.
  • Work with the HW engineering development team on system bring up, and system design validation.
  • Work closely with ME’s and EE’s in hardware development.
  • Support the team in debug, troubleshooting, and failure analysis investigations on android devices.
  • Create various types of technical reports on data measured and failures identified.
  • Visually inspect hardware devices for cosmetic and functional defects.
  • Evaluate products returned by customers for root cause.
  • Measure electrical performance properties of Android devices.
  • Perform benchmark testing of Android devices comparing performance parameters.

Knowledge & Experience:

Minimum qualifications:

  • Experience with working on Android based devices.
  • Demonstrated excellence collaborating skills across all members of project teams
  • Excellent teamwork, prioritization, multitasking, problem-solving and organizational skills.
  • Minimum 7 years of relevant work experience with electronic products.

Preferred qualifications:

  • Knowledge of the POS industry.
  • Experience in one or more of the following areas: mobile device system design, wifi testing, camera testing, sensor testing and high-speed signal testing.
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
401 Park Dr Suite 801 , Boston, MA 02215

Insider's spotlight

What are some social events your company does?

Toast puts a major focus on culture and centers its events around keeping Toasters engaged and social. In the past 6 months alone, we’ve had a competitive field day, a summer appreciation event (with a bonfire, food, drinks, and music), and a fall cookout where we had a pig roast and potluck. One of our own employees even performed with his band.

Brittany Rothstein

Training Content Specialist

How has your career grown since starting at the company?

I began as an implementation engineer, moved into instructional design, and now I am in my dream role as a product manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

Perks of working here

401(K)
Beer on Tap
Casual Dress
Commuter Benefits
Company Equity
Company Outings
Conferences & Training
Happy Hours
Health Benefits
Parking
Recreational Clubs
Stocked Kitchen
Unlimited PTO
Volunteering Opportunities
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