At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Operations Manager / General Manager Job Advertisement
Job Summary
Iron Mountain is seeking an experienced Operations Manager/General Manager to join our W&L team. In this pivotal role, you will be responsible for overseeing the entire day-to-day operations of our 3PL (Third-Party Logistics) business, including warehousing, transportation, order fulfillment, and inventory management. This position requires a balance of strategic leadership, financial oversight, and operational expertise to ensure the successful and profitable delivery of 3PL services, with the potential to develop into a regional, multi-site management role.
What You’ll Do
In this role, you will:
Lead, motivate, and develop large operational teams (including operations managers, warehouse staff, and drivers) while managing the Profit and Loss (P&L) for the unit to drive profitability and meet complex client expectations.
Command end-to-end operational processes, including inventory control, order fulfillment, and logistics, by developing production schedules and ensuring resource allocation for the timely completion of assignments.
Drive continuous operational improvement and risk mitigation by analyzing key performance metrics (KPIs) and applying methodologies like Lean, Six Sigma, or Kaizen to optimize workflows and ensure strict compliance with safety regulations.
What You’ll Bring
The ideal candidate will have:
Minimum of 5-10 years of leadership experience in warehouse or logistics, with specific expertise in warehouse fulfillment or e-commerce management (onsite ordering, picking, packing, and shipping).
Strong knowledge of Warehouse Management Systems (WMS) and a proven track record of managing complex operations and meeting key performance indicators (KPIs).
Proven ability in financial oversight, including budgeting, P&L responsibility, and cost management, alongside strong conflict and customer relationship management skills.
Bachelor's or Master's Degree preferred in a relevant field, or industry certifications such as Certified Supply Chain Professional (CSCP), Project Management Professional (PMP), or Lean Six Sigma certification.
What We Offer (Benefits)
Salary details: $104,800 - $160,000.
Location: Riverside, CA.
Shifts: Monday - Friday, 7:00 am - 3:30 pm (with willingness to work flexible hours, including weekends as needed).
Competitive compensation and benefits aligned with the experience.
Unlimited PTO
Comprehensive health, wellness, and retirement plans.
Opportunities for continuous learning and professional growth.
Call to Action:
If you are a driven leader with strategic thinking and operational expertise, we invite you to apply and help us discover new ways to grow this exceptional business.
Reasonably expected salary range: $104,800.00 - $139,700.00Category: Operations Group
Top Skills
Iron Mountain Boston, Massachusetts, USA Office
1 Federal Street, Boston, MA, United States, 02110
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