Underwriter Consultant - Core
Are you a customer and digital-first professional looking to join a growing team of life underwriters? Do you have great team work and collaboration skills and a strong working knowledge of life products and features?
Come join our Early in Career (EIC) underwriting team where we will personalize a career path for you into the field of data-driven, algorithms, data science life underwriting. We are a team of 150+ Life Underwriters growing in advisor, agent, brokerage, direct and other innovative channels to insure and protect more Americans!
*THIS POSITION IS 100% REMOTE / VIRTUAL*? Work from home anywhere in the United States
Meet the Team ? Underwriting
It is an exciting time at MassMutual!? MassMutual is going through a digital transformation, continuing to be a leading customer-centric company.??
The team culture is collaborative, cross-functional, and uses old and new technologies combined with the work/life balance.?
Role and Responsibilities
Support underwriting aspects of formal & informal life insurance applications.
Provide efficient, quality service to third party firms, their staff and their advisors.
Communicate effectively with customers to explain underwriting decisions and facilitate placement of business.
Understand underwriting policies, guidelines, practices and procedures?
Tailor communication style to fit a variety of target audiences, i.e. agency, new business personnel and foster relationships with advisors and third party partners.
Collaborate effectively with stakeholders to gather information necessary for decision making and to select profitable risks.
Provide consultations with third party firms to resolve, rate questions and discrepancies, or risk related concerns. Consider total case financials, relationship and value of customer
Leverage interpersonal and emotional intelligence skills to develop relationships with key business partners across this competitive landscape, which can be relied on to inform decisions and communicate underwriting decisions
Able to independently work assigned requests with minimal direction.? Comfortable with ambiguity.
Build trust and foster strong rapport with colleagues, business partners, and third party customers
Required Qualifications
High school diploma or GED
Customer Service and Field Service skills (1-3 years)
Technologically and Digital Savvy with high intellectual curiosity
Ability to critical think
Positive, inclusive, agile, and collaborative mindset
Strong verbal and written communication skills
Ability to work in a fast-paced environment; ability to multi-task
Flexibility to handle changing priorities?
Strong verbal and written communication skills?
Work as a team player to contribute to a positive work environment
Preferred Qualifications
Bachelors degree
Minimum of 1 year underwriting experience?
Minimum $500K life approval limit
TEAM FIRST attitude in fact and appearance
Experience underwriting in a fast-paced work environment
Life insurance underwriting experience or medical background