Toast Payments Analyst
Company
Toast is a rapidly growing SaaS company building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars, and nightclubs across the country. We work hard and care about our customers’ success and we have a lot of fun doing it. As a rapidly scaling company, we move fast and have a lot of opportunity for career growth, so if you’re passionate about your work and want to be in a fun and growing industry, join us!
Role
Toast is looking for a Toast Payments Analyst to play an integral role in scaling Toast’s rapidly growing business. You will be the “go-to” person for Sales Executives, Restaurant Success Managers and Toast Support teams, assisting them in any issues/questions pertaining to credit card processing. We are looking for a motivated self-starter with excellent analytical skills and an eagle’s eye for consistency.
Key Responsibilities:
- Perform payments data analyses and manage related data
- Support the Sales process and become a subject matter expert regarding Toast’s payment solutions
- Manage and improve upon all operational processes that touch Toast Payments
- Support and partner with Sales Enablement on Payments education initiatives
- Support optimizing internal business operations for scale
Requirements:
- 1 – 3 years of experience in an operations or analytics role
- BS/BA in Finance, Economics, Mathematics or related fields
- Advanced Excel skills and ability to understand complex models
- Extreme attention to detail
- Experience in a customer facing capacity
- Ability to manage multiple competing priorities in a high growth, fast-paced environment
- An inquisitive nature and a mathematical/analytical mind
- Experience using Salesforce, especially reporting
Bonus Skills:
- Experience in a high growth tech company
- Data analysis programming languages a plus
- In depth knowledge of the credit card industry