Sr. Analyst Financial Operations - Billing

| Greater Boston Area

Reviews and ensures up to date policies and procedures for new and existing clients including adherence to contractual language for terms, conditions and pricing. Provides management reporting, business support and financial analysis within the Finance team. Contributes to the month end close process. Develop and update reject review process for all clients and provides cross functional training between finance teams. Creates and maintains client specific standard and ad-hoc reporting.

ESSENTIAL FUNCTIONS:

  • Analyze, audit and resolve any data issues with IT for client billing activity to ensure billing is consistent with contractual rules/SLA's and pricing
  • Supervise small staff of billing analysts to guide, train and monitor activities to maintain accurate procedures and billing practices for successful accurate client billing
  • Act as backup support to department manager on month-end close process, including monthly billing accruals or revenue related reporting
  • Provide support on the annual audit
  • Assist with the month-end close process and month-end client statement review working with team to resolve open items
  • Work with Client Services to establish and provide client associated reporting and analysis
  • Performs special projects and analysis to identify potential process improvements to reduce audits and increase efficiency
  • Works with Client Services to update and maintain master client list for contract deliverables, pricing, and terms
  • Works with Billing, A/R and IT to establish, maintain and improve reject/resubmit process for all clients to reduce risk to the company
  • Interacts with multi-levels and departments including but not limited to Claims, IT, Sales, Client Services and Contact Center to resolve and correct clients' billing issues, rejects, and inquiries

EDUCATION:

  • Associate's Degree or equivalent experience

EXPERIENCE:

  • 1-3 years billing and operations experience with strong Excel and Access experience

SKILLS:

  • Ability to prioritize tasks, work on multiple engagements and manage rapidly changing assignments in a team environment,
  • A critical thinker who can quickly evaluate and analyze initiatives and financial projections,
  • Excellent analytical and quantitative skills,
  • Strong written and oral communication skills, attention to detail, and analytical and organizational skills,
  • Ability to work effectively with senior management,
  • Able to work collaboratively and also push back when required,
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment,
  • Advanced Excel, Access, and other database programs/reporting platforms,
  • Experience or understanding of Oracle much preferred

WORKING RELATIONSHIPS:

  • Interacts daily with associates at all levels of the organization, senior management and departments including but not limited to Claims, IT, Sales, Client Services and Contact Center to resolve and correct clients' billing issues, rejects and inquiries.
  • Some contact with clients likely.

ADDITIONAL REQUIREMENTS:

  • Completes additional duties as assigned. Work additional hours as necessary to complete projects.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
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    • PerlLanguages
    • PythonLanguages
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    • HubSpotCRM
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    • ZohoCRM

Location

We are located in Medford, MA, right at Wellington Station with close access to the MBTA, I-93, Assembly Row, and a stones throw away from Boston.
1 Cabot Road #4, Medford, MA 02155

Insider's spotlight

What projects are you most excited about?

“We're passionate about making the roads safer with our Driver360 mobile platform. We’ve developed crash detection technology that helps people when they're most in need, and we're using billions of miles of driving data to study crash risk factors and find ways to help people avoid crashing in the first place.”

Michael

Sr Data Scientist, Business Intelligence

How has your career grown since starting at the company?

Agero has provided me the opportunity to work on a number of different products and technologies, from call center to in-vehicle Telematics to web and mobile products. Additionally, I’ve had leadership positions with several groups, including PMO, QA, and now Product Management, which has allowed me to learn and grow throughout my tenure.

Luke

VP, Project Management

What's the biggest problem your team is solving?

Our Engineering/IT teams are moving to the Amazon AWS cloud, which involves a lift/shift for some applications as well as rewriting other applications to be more micro service orientated. This effort is a huge transformation which includes new roles, training and re-thinking how IT operates as a cloud service organization.

Karen

Director, DevOps

What are Agero Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

We’ve got the benefits you’re use to and some you aren’t – including flexible health and dental care from your choice of doctors. We take care of the time off and allow you to make decisions about how much you want to carry over from year to year so you can recharge your batteries and achieve harmony both inside and outside of the workplace. How many places set you up with laptops and two monitors as standard fare? We’ve got more discounts and perks than you can count on 2 hands – and they are meaningful!

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