Revenue Operations Manager at Bevi

| Greater Boston Area
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Bevi is on a mission to disrupt the beverage supply chain and replace single-use water bottles with smart water machines. Thousands of companies use Bevi to sustainably provide their employees with pure, sparkling, and flavored water at work. As the market leader in IoT-enabled beverage machines, we’ve raised over $60M in venture capital and we’re growing rapidly year over year. In addition to maintaining growth with our current product line, Bevi is heavily investing in new product development.

Bevi’s Revenue Operations Manager plays a critical cross-functional role as the key liaison between Sales and the company’s data structure and technology platform. Reporting to the Director of Enterprise Applications, the Revenue Operations Manager is the primary administrator of Bevi’s Salesforce.com CRM and other tools. This role is an excellent opportunity for a team player looking to hone their Sales and Revenue Operations skillset in a fast-paced, cross-functional and high-growth startup environment.

Responsibilities:

  • Administer company’s Salesforce.com CRM platform and connected support tools, ensuring data structure meets the needs both of the Sales team and the Company
  • Serve as the primary technical liaison between Sales and the Company’s overall technology platform and tools that connect with Salesforce; contribute to cross-functional systems and data projects that span the entire organization
  • Manage standard and customized reports and dashboards that provide actionable insight into recent and historical sales activities that drive team performance; support ad-hoc reporting content
  • Maintain user roles and profiles, security settings, access settings, etc. (User Profiles, Role Hierarchy, Sharing Rules and Security)
  • Monitor and Manage third party and custom integrations between Salesforce and other systems
  • Manage workflow, customization, and development, suggest improvements to business processes to address strategic initiatives
  • Capture and define technical / business requirements needed to achieve business initiatives and translate requirements to detailed design specifications
  • Develop training plans, materials, and documentation as necessary to support Salesforce users; provide hands on training as needed
  • Perform system wide and unit level testing of new functionality developed within Salesforce and guide users through user acceptance testing
  • Manage Salesforce Releases (three per year), review and understand feature and functionality enhancements, test enhancements to ensure business and systems process continuity, and recommend best practices around new and existing Salesforce features
  • Responsible for change set management; promoting tested & approved changes from Sandbox instances to Production
  • Provide Tier 1 Support for all Salesforce users
  • Support the Company’s sales and marketing strategies with territory assignment and quota targets that incentivize desired behaviors toward team and company KPIs
  • Manage monthly sales commissions reporting process, ensuring timely and accurate compensation for sales performance
  • Serve as primary project manager for sales-related projects
  • Package and present recommendations to Leadership Team, Sales, Marketing and other teams through a balance of quantitative analysis and qualitative perspectives

Requirements

  • Bachelor's degree preferred, Business, Finance or CS preferred
  • 2-3 years of Salesforce.com Administration required
  • Certified Salesforce Administrator preferred, additional certificates desirable
  • Experience with Visualforce and/or Apex a plus
  • Previous experience in a sales or sales support role preferred
  • Strong Microsoft Excel, PowerPoint and Word skills required
  • Exceptional written and verbal communication skills required
  • Ability to prioritize tasks effectively and adapt to change
  • Team player with strong interpersonal skills

Benefits

  • Competitive compensation package, including equity options
  • Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield and MetLife, 95% paid by employer
  • Fully employer paid disability and life insurances
  • Wellness and fitness reimbursements
  • 401(k) and personal finance education
  • 15 days vacation and 9 paid holidays, plus additional paid days for sick leave, bereavement, etc.
  • Paid parental leave for both primary and secondary caregivers (mothers and fathers)
  • Monthly stipends for cell phone use and commuting costs
  • Virtual happy hours, social events, Hero awards… and more!
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SolidWorksDesign
    • AsanaManagement
    • SalesforceCRM

Location

We're in the Schrafft Center, a former candy factory now housing offices (& onsite gym)! Minutes away from Charlestown, Assembly Sq, & Sullivan Sq T.

What are Bevi Perks + Benefits

Bevi Benefits Overview

We offer:
Competitive compensation package, including generous equity options for employees at all levels
Comprehensive medical, dental and vision insurance plans, 95% paid by employer
Fully employer-paid disability and life insurances
Wellness and fitness reimbursements
401(k) and personal finance education
15 days vacation and 9 paid holidays, plus additional paid days for volunteering, sick leave, bereavement, etc.
Paid parental leave for both primary and secondary caregivers (mothers and fathers)
Monthly stipends for cell phone use and commuting costs
Generous employee referral program
Onsite gym, free parking, and furry friends in office
Fully stocked kitchen, complete with Bevi, composting and terracycling
Monthly happy hours, pancake breakfasts, Hero awards… and more!

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Our employees receive 24 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Cross functional training encouraged
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