Revenue Operations Manager
Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations – in healthcare, telecommunications, automotive, financial services, retail, and more – to create stronger relationships and better experiences for their customers.
Summary: At Nuance, we are reinventing the relationship between people and Technology.
We are more than a technology company, we are a people company. We inspire, challenge and respect every one of our over 10,000 employees globally. Finance is more than just a support function at Nuance, we are passionate about what we do!
We are a complex business, with multiple products and revenue streams. This is an opportunity to exercise your accounting and operational skills and utilize the latest industry technology (including Oracle and RevPro), at the same time in an environment that supports growth and an opportunity. If you have a strong level of intellectual curiosity, take pride in being part of a high caliber team, and are ready to bring your skills and experience to the next level, this position may be for you!
We are seeking an experienced individual contributor for our Accounting and Operations team to be responsible for leading process improvement activities and streamline workflows within the group and also cross functionally. The successful candidate will be responsible for leading global process improvement initiatives related to revenues and costs. This position will be responsible for defining and creating operating procedures and drive successful training and implementation throughout teams.
The qualified candidate will report to the Sr. Revenue Operations Manager, and will work closely with other members of the Accounting and Operations team as well as other groups, such as Sales and Operations managers, Divisional Finance, Technical Revenue Accounting, and Order-To-Cash.
- Develop Standard Operating Procedures and structure streamlined workflows
- Lead initiative to train and implement with stakeholders
- Develop and execute analytical procedures to understand and explain variances from expectations on account balances and transactional activity.
- Analyze data in Oracle and RevPro and develop root cause analysis and work closely with IT to implement enhanced workflows
- Import and export large amounts of data and perform analytical reviews
- Develop test scenarios related to system upgrades and report writing
- Support external statutory reporting requirements as needed.
- Maintain appropriate internal controls and support external audit activities and audit preparation.
- Provide management and business unit operations and finance teams with financial reporting information and operational support.
Education: Bachelors degree in Accounting / Finance
Minimum years of work experience: 8+ years of accounting experience in a publicly traded company and/or public accounting firm
Required Skills: Advanced Microsoft Excel experience (pivot tables, v-lookups, etc.)
Bachelor’s in Accounting / Finance
Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.
Nuance Communication Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Human Resources Department and let us know the nature of your request and your contact information.