Revenue Operations and Systems Manager at Toast

| Greater Boston Area
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We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud-based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.

Bready* to make a change?

Toast is looking for an experienced Operations Player to join our Revenue Operations team to own our partnership with Toast’s Systems organization around process development and specific, highly-technical parts of our go-to-market engine. You’ll work closely with the operations, systems and leadership teams to guide the development of new and existing processes. At the same time, you won't be scared to get your hands dirty and will always be ready to roll up your sleeves and assist in the building of tools through the lens of our data structure. You should have a track record of successfully designing internal process and experience in working cross functionally across multiple executive stakeholders to turn their visions into functional business tools.

About this roll*:

  • Responsible for collaborating with our Salesforce Managers and Architects to:
    • Redesign player facing process for existing business units to improve efficiency based on the current needs of the Growth team. 
    • Design processes from the ground up for new Toast product lines that both successfully enable these teams to go-to-market and collect all the underlying information that Data Insights will need to drive executive dash-boarding.
  • Provide subject matter expertise to the internal operations and data teams on how different pieces of information are collected in our go-to-market process. 
  • Have a strategic mind for the areas of potential risk -- deftly coming up with forward looking ideas on how to prevent issues from arising. 
  • Own LeanData and the maintenance of our routing infrastructure in partnership with the GTM Salesforce Administrators, and Marketing Operations

Do you have the right ingredients*?

  • 4 - 6 years of Sales Operations, Revenue Operations, Salesforce Administration, Salesforce Consulting, or other equivalent experience.
  • Experience with, LeanData, MapAnything,, Ambition, CPQ, Cirrus and DocuSign preferred. 
  • Strong working knowledge of the overlap between operations, systems and front-line sales execution. 
  • Experience working with marketing, field, and inside sales organizations.
  • Self-starter able to take high-level direction and turn them into successful programs 
  • Creative thinking and problem-solving ability 
  • Systems and process-oriented, easily able to self-onboard to new tools and understand how different systems work together to contribute to our sales motion.
  • Strong oral, and written presentation skills

*Bread puns encouraged but not required

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries


Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are some things you learned at the company?

Where should I start? For hard skills, I’ve learned more than I ever thought I would about Excel and Salesforce. I’ve also learned what it looks like when a company not only talks the talk, but walks the walk. We’ve been able to execute on what we’ve set out to do because we are willing to try new things, make mistakes, and learn from them.


Payments Relationship Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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