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Payroll & Benefits Manager

| Greater Boston Area

We are looking for someone to run the nuts and bolts of our payroll and benefits administration here at Drift. Are you super diligent and love digging into the details?

What you will be doing on the Finance team at Drift:

  • Prepare and process semi-monthly payroll for 170 US employees (and growing!)

  • Own benefits at Drift - we need someone to be the employee resource for all benefits administration questions

  • Support and maintain our HRIS and payroll systems through day-to-day data entry of employee changes including new hires, terminations, salary changes, job title changes, etc.

  • Administer benefits side of our HRIS system, approving employee benefit transactions throughout the year and during open enrollment; update employee records in any relevant third-party carrier systems; ensure accurate benefits deductions and payroll-related changes

  • Become the administrator on Maxwell Health to maintain and monitor elected benefits with payroll and carriers for data integrity and timeliness

  • Respond to employee inquiries regarding earnings, deductions, calculations, withholdings, etc.

  • Key stakeholder in the evaluation and selection of payroll/benefits/HRIS systems

  • Being the owner and employee resource for all Equity Administration within Carta

  • Own and manage PTO for all employees

  • Coordinate and potentially complete required reports, audits, filings for payroll and benefits

  • Reconcile and track benefits premiums/plan expenses and invoice payments; support year-end and quarterly payroll audits; respond to auditing and regulatory authorities.

  • Process 401k funding files

  • Assist with processing claims for workers' compensation, disability and leave administration

  • Respond to unemployment claims; handle verification of employment requests

  • Oversee the maintenance of confidential employee files and records

  • Process COBRA notices and any applicable transfer of information

About you and what type of skills you’ll need:

  • Desired experience: 3-5 years in processing payroll and/or benefits administration for a growing and fast-paced company

  • Comfortable being sole person in payroll

  • Benefits Administration experience

  • Understanding of FMLA, workers comp and benefits

  • Multi-state and multi-site experience is preferred

  • Payroll/Benefits Certification a plus

Sound Like You?

Still with us? Excited? We are moving fast and hiring for this role now.

About Drift:

Drift is the world’s first and only conversational marketing and sales platform. More than 70,000 businesses use Drift to provide a modern buying experience for potential customers, generate more qualified leads, and dramatically accelerate the sales cycle.

At Drift, team members:

  • Have complete ownership and accountability over their role and functional area

  • Have complete transparency into the rest of the company (and are expected to show their work and do the same)

  • Have a sense of urgency. We are building a once in a lifetime company at Drift, so we move fast every single day.

Read Full Job Description

Location

Right in the heart of Back Bay 🙏

An Insider's view of Drift

What are some social events your company does?

We've been to Nashville, Austin, and Killington for our yearly company retreat! Where to next?!

Drift

Team

How do you collaborate with other teams in the company?

I feel really lucky because I get to work with the Sales, Customer Success, Product, and Ops team on a regular basis. We say "One team, one dream" un-ironically and are always willing to hop into anything that benefits the customer.

Sara

Conversational Marketing Specialist

What makes someone successful on your team?

Our leadership principles are the core of who we are and how we operate every day. Bringing these in to your actions, decisions, and how you deliver results is the surest way to be successful here. Walk the talk. Focus on the customer. Deliver results every single day.

Kari

Director of Learning and Development

What is your vision for the company?

Today, all of our lives run in real-time. As a result, our expectations for how we communicate with businesses have changed: we expect answers in real-time too. Customers have all of the power today, and that’s why we put a premium on how we’re treated. Businesses need to adapt to this shift in order to thrive today, and that’s what we focus on.

David

CEO, Co-Founder

What’s the vibe like in the office?

High-energy! From sales, to marketing, to customer success and beyond everyone rallies around one common goal which is putting the customer first. End of month is always exciting for this reason.

Amanda

Customer Success Manager

What are Drift Perks + Benefits

Retirement & Stock Options Benefits
401(K)
401(K) Matching
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