Payments Analyst

| Boston

Company

Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars, and nightclubs across the country. We work hard and care about our customers’ success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunity for career growth, so if you’re passionate about your work and want to be in a fun and growing industry, join us!

Role

Toast is looking for a Payments Operations Analyst to play an integral role in scaling Toast’s rapidly growing business. You will be the “go-to” person for sales reps, assisting them during the credit card processing phase of the sales cycle. We are looking for an organized, intellectually curious candidate with excellent analytical skills and the ability to learn quickly.

Key Responsibilities:

  • Perform credit card statement analyses and manage related data
  • Become an expert in credit card processing and the credit card industry
  • Support the sales process and act as a subject matter expert to customers
  • Manage and improve upon Salesforce processes
  • Assist in continuously building a better sales process through various projects

Requirements:

  • 0 – 2 years of experience in an operations or analytics role
  • BS/BA degree
  • Strong technical aptitude, preferably with prior Excel experience
  • Extreme attention to detail
  • Ability to manage multiple competing priorities in a high growth, fast-paced environment
  • An inquisitive nature and ability to learn quickly - someone who wants to find long-term solutions instead of short term fixes

Bonus Skills:

  • Experience in a high growth tech company
  • Experience using Salesforce
  • Experience or knowledge of credit card processing and the credit card industry
Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
401 Park Dr Suite 801 , Boston, MA 02215

Insider's spotlight

What are some social events your company does?

Toast puts a major focus on culture and centers its events around keeping Toasters engaged and social. In the past 6 months alone, we’ve had a competitive field day, a summer appreciation event (with a bonfire, food, drinks, and music), and a fall cookout where we had a pig roast and potluck. One of our own employees even performed with his band.

Brittany Rothstein

Training Content Specialist

What does your typical day look like?

Most mornings I take a second stab at a problem from the day before. With a good night of sleep I can look at things in a new light. If I’m still blocked, I’ll pair with someone after lunch. I love pairing with my teammates. Each of them offer something different and there are no egos on the table which creates an amazing learning environment.

Lisa Pan

Software Engineer

How has your career grown since starting at the company?

I began as an implementation engineer, moved into instructional design, and now I am in my dream role as a product manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

Perks of working here

401(K)
Beer on Tap
Casual Dress
Commuter Benefits
Company Equity
Company Outings
Conferences & Training
Happy Hours
Health Benefits
Parking
Recreational Clubs
Stocked Kitchen
Unlimited PTO
Volunteering Opportunities
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