Payments Administrator

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This is a terrific opportunity for a self-motivated individual to join our team. At Forward Financing, our mission is to be the leading provider of financing solutions to under-served small businesses. As one of the fastest-growing companies in Massachusetts, we are at the forefront of growth in the FinTech space. We are 100% dedicated to this vertical and to achieving our mission.

As a Payments Administrator, you will work closely with the Controller and members of the Strategy, Finance, Analytics Team, Operations Team and Payments Team. You will report to the Controller and collaborate frequently with the Collections and Operations teams.

Forward Financing invests in our employees and their development. Your role in monitoring and governing financial transactions will be critical to driving our mission forward.

In this role you will:

  • Release merchant cash advance fundings to the end recipients.
  • Upload payments, investigate discrepancies and rejections. Approve payment plans and check against the internal apps ensure accuracy with SalesForce; delete constraints and elevate issues to Product Managers
  • Verify and reconcile internal applications on a daily basis to ensure the total funding agrees to the SalesForce.
  • Work with Senior Accountant and Controller on weekly syndication calculations.
  • Work on Operational projects as they arise.
  • Provide support for Finance Administrator, Payments team and renewals team as needed.

About You:

  • Integrity: Possessing and exercising strong moral principles / Possessing and exercising strong moral principles and being a role model to the department
  • Communicator: Having strong ideas and the ability to voice them but with a positive, upbeat attitude
  • Self-Motivated: A proactive self-starter who is able to take an idea and turn it into a completed product / a proactive self-starter with a strong work ethic and a desire to succeed
  • Flexibility: Ability and willingness to adapt, change and compromise in a maturing and fast-growing environment
  • High Energy: Being excited and thriving in a dynamic, fast-paced, and growing organization
  • Multi-Tasking/Prioritization: Ability to tackle several projects simultaneously and self-prioritize effectively
  • Coachability: Willingness to take constructive feedback and use it as a means to improve personal development
  • Resourceful: Ability to think creatively to source information and get things done
  • Quick Study: Ability to quickly learn and absorb new information
  • A Doer: willingness to roll up your sleeves, perform all levels of analysis and demonstrate high degrees of diligence, attention to detail and accountability


Requirements:

  • Bachelor’s Degree preferred but not required
  • 1+ years of experience, preferably in a payments related field (would consider highly qualified recent graduates)
  • A belief in the core values and mission of Forward Financing


About Us: 

Forward Financing is a Boston-based fintech company focused on efficiently providing capital to US-based small and medium sized businesses. We've funded over 7,500 unique businesses on our platform since being founded in 2012. Our platform reviews over 6,000 business applicants a month using our proprietary technology; in 2018, we will provide nearly $200 million to these businesses on our platform.

 

 

Compensation:

At Forward Financing, we believe that if our company succeeds, all of our employees succeed too! We offer a competitive compensation package for highly qualified candidates that are extremely motivated, have a positive attitude, and are able to ramp up quickly. We offer a comprehensive benefits package including medical, dental, vision and commuter benefits along with gym reimbursement, 401K, paid volunteering days and a matching gift program. We work in an open environment with a start-up vibe, conveniently located just steps away from South Station and conveniently located to all major "T" lines. You will have the opportunity to work with people that enjoy a fun, social office culture.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • RubyLanguages
    • ElixirLanguages
    • Ruby on RailsFrameworks
    • AWS (Amazon Web Services)Services
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • TableauAnalytics
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • MiroDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration
    • LatticeCollaboration
    • Google MeetCollaboration
    • Monday.comProject Management

Location

Located in the financial district, we’re walking distance to the North End and Faneuil Hall and we’re close to all major T and commuter rail lines.

An Insider's view of Forward Financing

How would you describe the company’s work-life balance?

The work/life balance at Forward Financing is excellent. My projects are challenging, engaging, and require hard work. I am fulfilled knowing the work I do is helping small businesses. I also consider myself lucky that I have the flexibility to manage my time and schedule as needed while raising a family.

Lauren

Senior Product Manager

What is your vision for the company?

We are building a world class fintech company to help one million small businesses achieve their full potential. We are doing this by creating a place where our employees love to work and value both personal and professional growth.

Justin

Co-founder and CEO

What are Forward Financing Perks + Benefits

Forward Financing Benefits Overview

We’re building a place where our people want to run to work every day. It’s not just the great perks and benefits. It’s our people, our purpose, and our passion for what we do that makes Forward Financing unlike anywhere else you’ve worked. But the perks certainly help!

1. Fun-loving culture. We can promise you one thing: you won’t be bored here. You can look forward to building connections with colleagues, participating in team-building events, and feeling a sense of purpose knowing that your work directly impacts thousands of hardworking small businesses.

2. We've got you covered. In addition to comprehensive medical, dental, and vision plans, we make sure you feel your best with a monthly stipend that can be used towards wellness, commuting, or home-office expenses.

3. Work / Life Balance. You've got generous paid time off (that we actually want you to take!) and paid parental leave. And, we don't expect you to be connected 24/7. We know you have a life outside of Forward, and we respect boundaries.

4. Competitive Compensation. Our people work hard, and we make sure they feel appreciated with competitive compensation packages and 401K contribution matching.

5. Learning & Development. This is a place to grow your career. Think individual coaching and development, team training workshops, and an annual allowance towards professional growth.

6. Paying it Forward. We’re not just passionate about supporting our small business customers, but also the world around us. We offer paid volunteer days, company-sponsored volunteer events, and charitable donation matching.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
We use an AI-enabled platform that analyzes all job descriptions to ensure they reduce bias and are inclusive of all candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Forward Financing's 401(k) retirement plan offers a broad selection of stocks, bonds, and international index funds to choose from.
401(K) matching
Performance bonus
Forward Financing's performance bonus includes cash rewards and prizes which may vary across departments based on targets and pay structure.
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

While we now have team members across the U.S., our culture is still fun-loving and collaborative. We’re always thinking about ways we can engage our dispersed workforce both in-person and virtually. From virtual game nights to small group lunches, we have found ways to keep our team engaged and excited.

For team members who want to come into our downtown Boston office, we have Zoom-equipped conference rooms and host monthly happy hours. And, the kitchen is always stocked with snacks and beverages!

Communication from our leadership team is also a top priority. With bi-weekly all-team huddles for company and department updates, to semi-annual Town Hall meetings for a deeper dive, we value transparency and always Keep It Real.

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