MassMutual
We help people secure their future and protect the ones they love.
Boston, MA
Hybrid

Lead Technical Underwiter

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The Life Underwriting and Digital Operations Technical Underwriting Consultant will support the Office of the Head Life Underwriter (OOHU) within Digital Operations Team by demonstrating accountability, agility, a dedication to being inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness. We are Digital Operations, established in the MassMutual Enterprise Technology Experience (ETX) organization. The successful candidate will be able to:

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? Demonstrate a strong understanding of our underwriting policies, guidelines, practices and procedures and a willingness to champion changes to improve processes while maintaining mortality expectations.
? Have a strong working knowledge of reinsurance, the regulatory environment, compliance, claims reviews, product development and the maintenance of MassMutual's non-medical underwriting manual.
? Provide technical expertise for the department in all areas of medical and non-medical underwriting. This could be on individual cases or in monitoring trends at MassMutual and in the industry.
? Develop new and competitive underwriting guidelines with research, documentation, marketing and presentations.
? Think critically and problem solve using data to drive toward resolution.

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Role Characteristics & Responsibilities

Reinsurance:

  • Working with our actuaries on reinsurance treaties
  • Working with reinsurers on complex individual cases.
  • Meeting with reinsurers during audits and/or other visits.
  • Represent the department for our reinsurance administration area which will include the process of maintaining control over proper limits and cessions with regard to individual treaties and cases.
  • Auditing: This individual will be responsible for auditing higher face amount (jumbo) cases.

Compliance:

  • Responsibility for making sure that we are compliant with all MassMutual as well as any state or Federal legal obligations in the underwriting area.

Claims reviews:

  • Review large face amount and contestable claims.
  • Provide recommendations based on those reviews.
  • Point of contact for any other claims concerns or issues that may require underwriting expertise.

Product Development:

  • Department contact on new product development and will need to communicate any and all new product initiatives/changes to the department.

Additional Support

  • Provide support with other work items as assigned by Head Life Underwriter, i.e. guideline reviews, training and overall risk oversight and governance, working closely with Head Underwriter.
  • Interpret large sets of data and effectively communicate data trends.
  • Consults with stakeholders on core issues and watch list items openly share knowledge, information and feedback, collaborating to identify solutions and supporting team success.
  • Lean into new challenges as they arise. Be comfortable with ambiguity.
  • Handles projects with a sense of urgency based on business prioritization
  • Distill information into concise summaries and tools for diverse internal audiences

Required Qualifications

  • 10+ years of relevant work experience in Life Insurance Underwriting
  • Minimum $10+ million life approval limit without second sign
  • Mastery knowledge of individual life insurance practices, underwriting standards and operations
  • Confident communicator with strong written and verbal communication skills
  • Be able to think strategically and influence others
  • Ability to partner with key constituents to support strategic and tactical development
  • A demonstrated track record of consistently meeting and/or exceeding performance expectations
  • Intrapreneur mindset ? you drive your business forward with latitude for independent decision making
  • Proficient with Microsoft Office Suite and data visualization tools (ex? Tableau)?

 

Preferred Qualifications

Bachelors Degree

Industry designations/education (FALU, FLMI, CLU) preferred

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What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Culture
Volunteer in local community
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.
Partners with nonprofits
Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity. https://www.massmutual.com/about-us/corporate-responsibility/foundation
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employees can either attend the in-person all-hands meeting, watch live via Zoom, or watch the recording. All employees are invited to submit questions.
Employee awards
Flexible work schedule
Flexible work arrangements, including telecommuting, are available in many departments across the company.
Remote work program
In addition to two remote days per week, MassMutual offers employees four full remote weeks of their choice per year.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
More than half of our Board of Directors are comprised of women and people of color, making it one of the most diverse groups in the industry.
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.
Disability insurance
For details on short term and long term disability insurance please visit https://www.massmutual.com/-/media/files/employee_benefits.pdf
Dental insurance
Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).
Vision insurance
Health insurance
To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Life insurance
For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Our general medical travel benefit covers abortion-related travel.
Financial & Retirement
401(K)
In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.
401(K) matching
Performance bonus
Charitable contribution matching
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.
Generous parental leave
Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.
Family medical leave
Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.
Adoption Assistance
Company sponsored family events
MassMutual offers many opportunities for family events, from group volunteer experiences and chances to attend Red Sox games to business resource group-sponsored outings like annual pride parades.
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.
Paid volunteer time
Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.
Paid holidays
Paid sick days
Occasional illness: up to 5 days per calendar year.
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
320 hours of caregiver leave to take of loved ones when it matters most.
Office Perks
Commuter benefits
Free daily meals
Free snacks and drinks
Some meals provided
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
MassMutual's wellness wallet is a stipend available to all employees, and can be used for myriad wellness-related purchases, including home-office purchases.
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

Additional Perks + Benefits

To learn more about our comprehensive benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

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