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Investment Change Management Consultant

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The Opportunity

As an Investment Change Management Consultant, you will be responsible for applying a structured methodology to lead change managements activities including, but not limited to:? the communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan using ADKAR. The Investment Change Management Consultant will be the Change Management expert within the PMOfI and thus would be responsible to develop a portfolio wide change management approach that can be scaled appropriately to each project. If you have organization change management experience and have previously worked within the financial services industry and/or specifically in insurance asset management, this may be a great opportunity for you.

The Team

The Program Management Office for Investments (PMOfI) is defining and executing how Investment Management should operate across project and program management in order to help execute the department goals and objectives.? As the Investment Change Management Consultant, you will report to the Investment Program Management Lead.? As a member of this team, you will be working in partnership with the various Investment Project Managers and will be leading business sensitive meetings with varying seniority of investment business stakeholders and thus will need to be a strong and effective communicator.

The Impact:

As the Investment Change Management Consultant you will develop a Change Management framework and integrate into PMOfI as a natural part of project or initiative objectives and lifecycle. ?You will be responsible for implementing Change Management framework across PMOfI project and programs by working closely with program leadership to ensure alignment on Change Management approach and be accountable for implementing Change Management Plan.? You will have this impact through the below responsibilities:

Build strong relationships, reputation, credibility, and influence with key stakeholders at all levels across MM to become a trusted partner
Complete Change Management assessments; identify, analyze and prepare risk mitigation tactics
Advise and coach project teams and leadership
Consult on problem solving and root cause analysis
Train the fundamentals and practices of ADKAR change management model
Evaluate and ensure user readiness; define and measure success metrics and monitor change progress; track and report issues
Maintain a matrix reporting relationship with the business sponsor of the program/project and the program manager
Tailors change management plans (including training and coaching plans) to accommodate the needs of the various impacted stakeholder groups.
Creates and helps implement engagement and communications strategies / plans to ensure all employees are fully aware of impending changes.
Completes a training needs assessment and training plan that addresses each groups? needs and ensures all employees have the knowledge of the future state process, tool, item or practice.
Works with appropriate departments to create coaching plans for Senior Leadership, People Managers, etc.
Conducts an impact assessment for stakeholders affected by the change items.
Regularly reviews the stakeholder community to assess potential change fatigue.
Identifies and provides leadership for change agents and change advocates within the stakeholder community by involving trusted informal leaders to create employee understanding and influence successful change.

The Minimum Qualifications

Bachelor?s degree in business administration or related field
At least 8 years of experience building people change management culture to achieve business strategy and objectives
At least 8 years of experience influencing levels above, below, and equal to position toward common goal by customizing communications and engagement to meet needs of varying audiences
At least 5 years of experience leading teams; developing and executive change management plans for large groups of stakeholders; and experience with start-ups/implementations of systems, products or services
Certified in Prosci?s change Management program required

The Ideal Qualifications

MBA or CFA designation preferred
Previous big four management consulting experience in organizational change management preferred
Proficiency in ADKAR model of change management principles, methodologies, and tools (awareness, desire, knowledge, ability and reinforcement)
- Plan Carefully. ...
- Be as Transparent as Possible. ...
- Tell the Truth. ...
- Communicate. ...
- Create a Roadmap. ...
- Provide Training. ...
- Invite Participation. ...
- Don't Expect to Implement Change Overnight.
Agile methodology and software development life cycle experience?
Proficient experience with Project Management tools including but not limited to: Atlassian Jira, Zephyr for Jira, Smartsheets as well as MS Office Suite (Project, Teams, Excel, PowerPoint and Word)

What to Expect as Part of MassMutual and the Team

Regular meetings with the PMOfI team
Focused one-on-one meetings with your manager
Access to mentorship opportunities
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

About MassMutual

We?ve been around since 1851. During our history, we?ve helped millions of people find financial freedom, offer financial protection, and plan for the future.

Today, we continue to develop meaningful relationships with our customers by building their trust, being knowledge problem solvers and always prioritizing their needs. MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It?s more than our company structure ? it?s our way of life. ?

MassMutual was recognized as an Ethisphere 2019 World?s Most Ethical Company, a Top Place to Work in 2020 according to The Boston Globe and named among America?s Best Employers for Diversity according to Forbes 2020. MassMutual ranks No. 84 on the Fortune 500 list of largest companies.?

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status

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Alex Mark

Director of Migration Technology

SYNERGISTIC INNOVATION

Making finance fun, agile and innovative

To Alex Mark, ‘synergy’ isn’t a buzzword. It’s what he works to optimize as MassMutual’s director of migration technology. Whether it’s sunsetting a legacy company platform or transitioning from another organization’s tech stack through a merger or acquisition, he aims to make these shifts as synergistic as possible. Mark, who has a background in both tech and finance, said, “What makes MassMutual different in fintech is that it gives you a place to innovate.” He added, “Our agile mindset allows us to quickly pivot in the industry. The way we look at finance is fun, agile and innovative.”

The culture here is great, especially if you’re a dev or into tech — there are tons of growth resources available to you. MassMutual does a great job of serving customers while also encouraging employees to think outside the box and innovate.

Asieh Ahani

Head of Data Analytics

Personal Growth

Observing trends and solving problems

Asieh Ahani leads the data analytics team at MassMutual. Her team is constantly observing the latest industry trends so they can solve problems at scale and track the impact on the organization. Her team, she said, “is empowered to harness technology to drive data-driven decision-making.” When it comes to what sets MassMutual apart, Ahani said her team and the company overall value iterative progress for self-improvement on professional growth, wellness and work-life balance.

I joined MassMutual because the type of projects my team was working on were very interesting and aligned with my interests and expertise in leveraging data science. I stayed because I had a great career path here.

Kymberly Terry

Digital Team Lead

Diversity, Equity & Inclusion

Supporting colleagues and celebrating wins

As a digital team lead at MassMutual, Kymberly Terry knows the value of creating strong cross-functional connections in a product team. One of the best experiences with that she had, she said, was the rotating DEI discussion groups that were intentionally made up of people from different teams and weren’t led by managers. “A scrum expert could be having a conversation with a product manager from a different team. It was another way to support your colleagues and celebrate their wins and to know where they might be having challenges,” she said. “It was also a catalyst for equity.”

One of the things that I appreciate the most about being a part of my team is really the inclusive culture. It's ingrained in every aspect of not only the work that we do, but also the way we interact with each other.

What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Culture

Volunteer in local community

Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.

Partners with nonprofits

Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity. https://www.massmutual.com/about-us/corporate-responsibility/foundation

Open door policy

OKR operational model

Team based strategic planning

Open office floor plan

Employee resource groups

Employee-led culture committees

Hybrid work model

In-person all-hands meetings

Employees can either attend the in-person all-hands meeting, watch live via Zoom, or watch the recording. All employees are invited to submit questions.

Employee awards

Flexible work schedule

Flexible work arrangements, including telecommuting, are available in many departments across the company.

Remote work program

In addition to two remote days per week, MassMutual offers employees four full remote weeks of their choice per year.

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Highly diverse management team

More than half of our Board of Directors are comprised of women and people of color, making it one of the most diverse groups in the industry.

Mandated unconscious bias training

Diversity manifesto

Diversity employee resource groups

Hiring practices that promote diversity

Diversity recruitment program

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.

Disability insurance

For details on short term and long term disability insurance please visit https://www.massmutual.com/-/media/files/employee_benefits.pdf

Dental insurance

Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).

Vision insurance

Health insurance

To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

Life insurance

For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

Pet insurance

Wellness programs

Team workouts

Mental health benefits

Transgender health care benefits

Wellness days

Abortion travel benefits

Our general medical travel benefit covers abortion-related travel.

Financial & Retirement

401(K)

In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.

401(K) matching

Performance bonus

Charitable contribution matching

Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.

Pay transparency

Child Care & Parental Leave Benefits

Childcare benefits

Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.

Generous parental leave

Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.

Family medical leave

Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.

Adoption Assistance

Company sponsored family events

MassMutual offers many opportunities for family events, from group volunteer experiences and chances to attend Red Sox games to business resource group-sponsored outings like annual pride parades.

Fertility benefits

Vacation & Time Off Benefits

Generous PTO

Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.

Paid volunteer time

Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.

Paid holidays

Paid sick days

Occasional illness: up to 5 days per calendar year.

Flexible time off

Floating holidays

Bereavement leave benefits

Hardship benefits

320 hours of caregiver leave to take of loved ones when it matters most.

Office Perks

Commuter benefits

Free daily meals

Free snacks and drinks

Some meals provided

Onsite office parking

Recreational clubs

Relocation assistance

Fitness stipend

Home-office stipend for remote employees

MassMutual's wellness wallet is a stipend available to all employees, and can be used for myriad wellness-related purchases, including home-office purchases.

Meditation space

Mother's room

Onsite gym

Professional Development Benefits

Job training & conferences

Tuition reimbursement

Lunch and learns

Promote from within

Mentorship program

Continuing education stipend

Continuing education available during work hours

Online course subscriptions available