Toast
We power successful restaurants.
Boston, MA

Financing Coordinator

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We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 

Bready* to make a change?

Toast’s Customer Financing program is an important customer acquisition tool leveraged by our Sales team. The Customer Financing team, which facilitates interactions between prospective customers, Sales Representatives and external financing partners, has been critical in enabling the success of this program. Reporting to the Customer Financing Team Lead, the Financing Coordinator will help with day-to-day operations as well as projects to help improve processes and scale the program. Our goal is to continuously increase financing adoption and this role provides the opportunity to make an impact on the growth of the program and Toast’s long-term success.

About this roll*: 

  • Undertake transaction processing activities in accordance with internal procedures and SLAs (i.e. reviewing and submitting financing applications, completing due diligence checks, updating transaction records, generating required transaction-related documentation)
  • Address issues, concerns, and inquiries related to potential or outstanding transactions in a consistently customer-centric way
  • Build strong relationships with the Toast sales team and assist with winning new Toast customers by providing an exceptional service experience
  • Liaise with external financing partners to resolve transaction-related issues 
  • Assist with process improvement initiatives

Do you have the right ingredients*

  • Bachelor’s Degree
  • Ability to work under pressure and strong attention to detail
  • Highly-organized, self-motivated, flexible, and adaptable
  • Customer-service orientation: energized by helping others
  • Strong written and verbal communication skills
  • Familiarity with Salesforce helpful

*Bread puns encouraged but not required

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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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