Hometap has an ambitious mission to make homeownership less stressful and more accessible. Our vision is to make the idea of bringing on an investor for your home as ubiquitous as borrowing to finance a home is today. We also aspire to build a long lasting durable financial-technology company that becomes a hallmark of the Boston economy.

We are passionately building a business and industry that is homeowner-centric and empowers current and prospective homeowners to access their home's equity, free of debt. Our first product allows a homeowner to tap into the built-in value of their home in order to do the big-ticket stuff that makes life better: start a business, renovate their home, get out from under crippling debt, pay for college tuition or help family members in times of need. 

Today, Hometap makes investments in residential homes, buying a small equity stake against the home’s future value. For homeowners, this is a simplified, sensible alternative to mortgage debt and monthly payments. For investors, this is a new asset class, allowing them to participate in the multi-trillion-dollar residential real estate market without the obligations and downsides of homeownership. This product is scaling rapidly and we have begun our plans to expand our platform to support numerous other products over time, complex data science-driven pricing, and investment structure permutations. Our solution leverages advanced data and analytics as we create best-in-class experiences for our homeowners, business and asset capital partners. 

Who We Are

At Hometap, we believe you can have a house and a life. Our vision is to enable homeowners to access their home's equity - free of debt - do the big-ticket stuff that makes life better: start a business, buy a second home, get out from under crippling debt, or pay for college tuition. 

We make investments alongside homeowners today in exchange for a share of the future value of the home. For homeowners, this is a simplified, sensible alternative to mortgage debt and monthly payments. For investors, this is a new asset class, allowing them to participate in the multi-trillion-dollar residential real estate market without the obligations and downsides of homeownership.

Who You Are

We’re looking for an experienced and energetic Closing Coordinator to help streamline our investment closing operations while continuing to deliver on Hometap’s strong commitment to customer service.

As our Investment Closing Coordinator, you will work directly with Hometap’s customers, vendors, Operations, and Sales teams to bring an investment to a successful and smooth close. This position is great for someone who has strong organizational and customer service skills and loves cross-functional collaboration. Reporting to the Operations Manager, you’ll help continue to build out the closing function at Hometap while delivering on our best-in-class customer service. 

What you’ll do:

• Collaborate with Underwriting, Processing, and Sales to ensure each investment closing meets our guidelines and expectations 
• Build a close relationship with Hometap’s settlement agents and title vendors to ensure all investment closing SLAs are met and monitored on a monthly basis
• Order and schedule all investment signing appointments, including coordinating between the Homeowner, Sales, and Notary/Attorney
• Monitor investment closings to ensure timely distribution of funds to homeowners
• Function as the main escalation point for all Sales and Homeowner questions related to investment signings
• Document the closing processes, identify process improvements, and assist in scaling up the role to drive greater efficiency as Hometap continues to grow 

What you’ll bring:

• Experience and understanding of all aspects of the real estate closing process
• Strong commitment to best-in-class customer service and extreme attention to detail
• You love to optimize and experiment to drive improvements and results
• You are hands-on, curious, and love to explore new technologies
• Ability to work under pressure and prioritize multiple projects simultaneously from start to finish
• Bonus Points: Experience working as a mortgage closer 
• Bonus Points: Experience working for a startup and/or consumer finance company 

Our Team & Culture

At Hometap, we pride ourselves on being Owners -- of our jobs, our output, our careers -- and Good Neighbors -- we believe helping each other means helping the company, homeowners, and investors succeed. 

Equally important to your skill set is what you bring to our team and business. We are looking for a creative thinker who looks for opportunities within challenges, rolls up their sleeves to get things done, values collaboration and communication, and embraces the Homeowner-first mentality. Critical to our mission is being thoughtful in everything we build. If you’re someone who embraces this builder mentality, you’ll be right at home here.

Hometap is based in Boston, but will consider remote work for this position; however, the position must be performed entirely outside of Colorado.