Airline Revenue Specialist

| Greater Boston Area

The Role

We’re looking for a detail oriented Airline Revenue Specialist to join our team. The Specialist will help Hopper earn revenue from our fast growing airline business by ensuring our commission and negotiated contracts are properly loaded, and we accurately claim contracted revenue from airlines.

This is a great role for someone who wants to work in a fast moving growth company in the exciting travel space and develop a broad set of skills across operations, analysis, and communication. The Specialist supports the Hopper Business Development team that establishes and manages relationships with supplier partners.

Responsibilities:

  • Create and maintain a system for loading and maintaining details of Hopper’s airline contracts
  • Load contracts in the three Global Distribution Systems (GDSs) so Hopper can correctly claim commission revenue
  • Coordinate with Hopper’s product team and agency partners to rectify any technical problems in the commission claiming process
  • Coordinate with Hopper Finance to identify barriers that inhibit proper collection of revenue from our supplier partners
  • Work with Hopper’s data science team to create and evolve revenue tracking dashboards in Tableau
  • Execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by Hopper leadership

Qualifications & Background: 

  • A high school degree or beyond
  • At least 3 years working at an airline or travel agency
  • Hands-on experience with fares rules, taxes and surcharges, and pricing components with Sabre, Apollo/Worldspan and/or Amadeus Global Distribution Systems
  • Proven ability to achieve business goals
  • Excellent communication skills with the ability to convey information both qualitatively and quantitatively
  • Detail oriented and process focused
  • Comfort working with colleagues of all experience levels and backgrounds
  • Good work prioritization skills to remain laser-focused on achieving target KPIs (targets, goals and/or strategic objectives)
  • Passion for travel and Hopper’s mission - desire to evangelize Hopper’s message throughout the world
  • Appetite for working with fast changing, innovative technology in a fast-paced startup environment
  • Ability to both work independently and collaboratively with a diverse team of people owning different skill sets and perspectives

Benefits

  • Well-funded and proven startup with large ambitions, competitive salary and stock options.
  • Dynamic and entrepreneurial team where pushing limits is everyday business.
  • 100% employer paid medical, dental, vision, disability and life insurance plans.
  • Access to a 401k (Boston) or Retirement Savings Plan (Montreal).
  • Easy commute with a paid-for public transportation or parking pass.
  • IATA Travel Agent Card for discounts in the travel industry.
  • Fully stocked kitchen with: coffee/tea, beer, bagels and snacks (both healthy and not-healthy).
  • Team lunches, off-site activities and much more!
  • In Cambridge, work in a historic factory building near Kendall Square; in Montreal, work in an artist’s loft in the Mile End.

About Hopper

At Hopper, we’re on a mission to make booking travel faster, easier, and more transparent. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world’s fastest-growing travel app -- one that enables our customers to save money and travel more. With over $235M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its path toward becoming the go-to way to book travel as the world continues its shift to mobile.

Recognized as the fastest-growing travel app by Forbes and one of the world’s most innovative companies by Fast Company two years in a row, Hopper has been downloaded over 35 million times and has helped travelers plan over 100 million trips and counting. The app has received high praise in the form of mobile accolades such as the Google Play Award for Standout Startup of 2016 and Apple’s App Store Best of 2015.

Take off with us!

Read Full Job Description

Technology we use

  • Engineering
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • MySQLDatabases

Location

275 Third Street, Cambridge, MA 02142

What are Hopper Perks + Benefits

Hopper Benefits Overview

Stay healthy
Full medical, dental, and vision benefits. Life insurance. Long and short-term disability plans. All on us.

Get paid
Competitive salary. Company stock options. Commuter benefits. 401(k) and RSP retirement savings plan.

We take food seriously
Catered lunches, Montreal bagels, kombucha on tap, craft beer, endless snacks, espresso machine

Learn something new
At-work French classes, book clubs, board game nights, forensic Fridays, lunchtime debates, table time

Be yourself
Casual work environment, loft-like workspaces, slack channels for every interest group

Take off
Flexible work schedule and vacation plan. Emergency travel assistance. IATA card.

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $2000 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Hopper's health insurance policy covers up to 100% of out of pocket expenses - plus we reimburse anything payed into the deductible!
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Promote from within
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