Enterprise Sales Associate at Toast

| Greater Boston Area
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We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 


Bready* to make a change?

The Enterprise/MM segment is seeking a new Business Development Rep to help support our team’s growth in the field. The primary goal of the position is to help build the Enterprise/MM sales opportunity pipeline by strategically prospecting and nurturing opportunities in accounts with 11+ locations. This role is a great opportunity to develop skills for delivering a platform pitch to C, VP and Director level positions across IT, Operaions, Accounting/Finance & Human Resources. Another benefit of this role is exposure to the overall Enterprise/MM sales process and working with the cross-functional team (Senior Management, Marketing, Sales Ops, Engineering, Services & Support, etc). The right person for this position must be fearless on the phone and incredibly persistent in initial reach out & follow-up with accounts over time (looking for that never-say-die attitude)! This individual must be well organized, self-motivated to make calls everyday and communicate effectively with field reps and prospects in a timely manner. The right candidate must be adaptable to new processes and have a passion about helping to build Toast’s Enterprise/MM business.


About this roll*: 

  • Required to make 70-80 dials-a-day (goal of 4-5 “positive” connects)
  • Schedule discovery calls, demos, on-sites and follow-up calls (owning process until calls or meetings occur)
  • Properly diagnose and handle inbound leads from marketing/SMB SA group/other sources.
  • Leverage existing tools and research to find new contacts to develop your call-base.
  • Focused efforts promoting new products to prospects (Toast payroll for instance)
  • Help to prospect into Enterprise/MM accounts that are in Reseller territories
  • Persistent, organized follow-up with nurture contacts/accounts to re-engage on a next step (getting them back to the table).
  • Entering activity, notes, company account info and updating opportunities in SFDC.
  • Work effectively with field reps on daily/weekly/monthly basis on maintaining target account lists and prospecting strategies.
  • Provide input in the design of & help in the execution of enterprise marketing efforts (campaigns, trade-shows, etc)
  • Work cross-functionally on efforts to enhance Enterprise Business Systems & Processes 


Do you have the right ingredients*

  • 1-2 years BDR or outbound calling experience
  • Experience using Salesforce
  • Strong work ethic
  • Excellent communication via phone & email
  • Strong aptitude and willingness to learn
  • Desire to meet & exceed monthly goals
  • Able to overcome objections & persist through rejections
  • Interested in a fast-paced environment
  • Team-oriented personality
  • Focused on making a big impact in a growing company

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries


Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are some things you learned at the company?

Where should I start? For hard skills, I’ve learned more than I ever thought I would about Excel and Salesforce. I’ve also learned what it looks like when a company not only talks the talk, but walks the walk. We’ve been able to execute on what we’ve set out to do because we are willing to try new things, make mistakes, and learn from them.


Payments Relationship Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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