Staff Software Engineer

Wistia is looking for a talented engineer to join us! The Discover team builds and maintains product features that are central to our entire platform. Specifically, our powerful content search capabilities, content library interface, filtering, metadata, and account management tools. For example, here are some highlights of solutions this team delivered for customers:

• A lightning-fast search tool based on Algolia for all of your content.
• Robust filtering throughout our content library tools.
• Improvements to Wistia’s file metadata and folder structures.
• Team Accounts: full support for different workspaces within a Wistia account as a company expands its usage.

This team truly works full stack and fills an invaluable role within Wistia. The Discover team provides the foundation for customers to grow their usage of Video with us. Your work will enable hundreds of thousands of businesses and individuals to launch their content worldwide.

In this role, you will:

• Solve customer problems in a pragmatic way by balancing technical considerations with product and business goals. 
• Drive backend and frontend development for major features. You’ll have the opportunity to shape projects from an early stage and lead them throughout the entire lifecycle.
• Give expert input into the product and design process for the solutions your team develops.
• Ensure that our systems are highly availability through proactive monitoring, alerting, and troubleshooting to minimize downtime and service interruptions.
• Contribute to our product quality efforts through a comprehensive approach (e.g. from automated testing to incident response).
• Lend your expertise to engineering team members to help improve their work.
• Develop deep expertise in video and media products, search technologies, and content management. 

Required skills and experience:

• You have expertise in a language and framework that powers web applications (ideally Ruby on Rails).
• You’ve built products with React and feel comfortable working in a large frontend application.
• You have experience with various background processing and queuing systems (e.g. Sidekiq, NSQ).
• You collaborate well and build strong partnerships with your product and design teammates. You’re also a great communicator and can easily apply your skills in different settings (e.g. meetings, demos, code reviews, documentation).
• You know how to ship iteratively and help manage releases. You’re a natural in the relevant areas of feature flagging, CI/CD pipelines, test automation, observability, alerting, etc.
• You are comfortable participating in on-call rotations and incident response processes.

Major bonuses:

• Expertise in search technologies, especially Algolia.
• Hands-on experience with GraphQL.
• Experience solving data synchronization problems.
• Specialized skills and knowledge in video or media products.

Working at Wistia

We try to ensure that Wistia is an inclusive and diverse place where everyone feels happy, fulfilled, respected, comfortable, and welcome. We're proud to be an equal opportunity workplace. We care a lot, so our benefits are actually benefits, not just the fun stuff like swag and snacks in the office (though we also have lots of those too!).

We know the biggest investment we can make is in our employees, so we provide:

• A competitive compensation package that includes internal equity stock options
• 401k with 3% company contribution, regardless of whether you contribute (Roth 401k available)
• Fully paid healthcare, dental, and vision insurance (family plans included)
• Pre-Tax FSA and Dependent Care Account
• Flexible working hours – work at the times when you operate best, or set aside time for child and/or elderly care responsibilities during traditional “office hours”
• 16 weeks paid parental leave for all new and expecting parents
• Flexible PTO (pretty common for people to take 4+ weeks off throughout the year)
• Remote-first culture (work from anywhere in the U.S.)
• Annual professional development stipend (courses, conferences, and more)
• New hire bonus to enhance your home office set up
• Pet insurance discount

Location/Remote Opportunities

Wistia is a remote-first company. Employees can work from our beautiful office in Cambridge, MA, or anywhere in the continental US.

Wistia provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.