Toast

We power successful restaurants.

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VP of Engineering, Payments

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We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.

Bready* for a change?

We are looking for a passionate and experienced engineering leader to join the Toast Engineering team in Boston. In this role, you will be responsible for the engineering teams that drive the Payments and FinTech business within Toast. These teams manage the day-to-day technical operations of the payments platform and features, and own the technical evolution of our payments offering. You will be responsible for ensuring appropriate strategic planning for the organization, tactical execution of all Payments initiatives, hiring to grow our diverse and engaged engineering team.

About this roll*:

Ensure that the evolution of Toast’s payments platform and associated fintech products (i.e. Toast Capital) will continue to support business needs
Create and drive the hiring plan to build a world class team
Work closely as part of a tight-knit team with your product and design leadership counterparts
Influence product direction through technical and leadership experience
Inspire, manage, and grow our group’s existing engineering team to drive extraordinary results

Do you have the right ingredients*?

Substantial demonstrated experience building and successfully shipping awesome software products, with strong preference for fintech and SaaS products
Previous experience establishing hiring processes and building teams of engineers
Substantial experience managing and mentoring 30-75 engineers and engineering leaders (leads, managers, directors).
Strong technical background with a personal preference for remaining highly technical.
Proven ability to influence decision-making at all levels within an organization.
Operated effective software development environments including agile, continuous improvement and continuous delivery.

*Bread puns encouraged, not required

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Aja Sullivan

DEI Manager (she/her)

Baking an Inclusive Culture

An expansive diversity, equity and inclusion program

In 2023, Aja Sullivan’s DEI team is prioritizing representation, belonging and building an inclusive culture where Toasters can thrive. What is she looking forward to the most? “I am really excited to continue building our DEI external partnership strategy and understanding the impact we’re making,” she said. With a fortified internal DEI framework, Sullivan is thrilled to work on external programs, including working closely with customers, expanding Toast’s network of partnerships and highlighting her teams' great accomplishments.

I want all Toasters to feel comfortable and safely be their true selves.

Herb Dilema

Senior Director, Customer Care (he/him)

Toast Together, Grow Together

Belonging provides a foundation for employees to rise

Working in customer care for a round-the-clock business like the restaurant industry poses unique challenges and opportunities for Herb Dilema’s team. To ensure each individual feels connected and supported in their roles, Dilema has focused on ensuring everyone gets facetime with their direct managers as often as possible. By emphasizing connection on his teams, Dilema strives to make Toast feel like a home, not just a job. With this foundation of inclusion, Dilema hopes to see each individual take ownership of their career and grow with support from the company.

When an individual is able to be comfortable not only in their role but in their environment, we see their best self and in turn, we know that they will grow and prosper at Toast.

Carlos Diaz

Senior District Sales Manager (he/him)

Inclusive Remote Culture

Connecting employees all around the world

Diaz is one of the many Toasters who have always worked remotely, and will continue to do so. His team is able to connect with the territories they serve, while also strengthening their relationships with other Toasters all over the world through virtual programming and tools for collaboration. With remote employees across the U.S., Ireland and India, fostering an inclusive and engaging remote culture is a must at Toast.

Even though many of us are fully remote or hybrid, it feels like family, and everyone knows each other well. Virtual events help introduce us to other people and teams outside of our usual work environment.

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture

Volunteer in local community

Partners with nonprofits

Open door policy

OKR operational model

Team based strategic planning

Open office floor plan

Flexible work schedule

Remote work program

Diversity

Dedicated diversity and inclusion staff

Mandated unconscious bias training