Vice President, Quality Assurance at Bullhorn

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Bullhorn is the leading global software provider for the staffing and recruitment industry. More than 10,000 companies rely on Bullhorn’s cloud-based platform to power their staffing processes from start to finish. Through our incredible products and services, we create raving fan customers, resulting in company growth that consistently offers new opportunities for our talent to advance their careers. 25% of our global workforce gets promoted or moves into a new role every year, expanding their skills and working with new people.  Bullhorn is large enough to provide these exciting opportunities but small enough to maintain the energy of a startup, and we’re consistently ranked as a great place to work for our strong culture and rewarding career opportunities.

 

Our commitment to our employees: Every Bullhorn employee has a sense of belonging, a voice that is heard, and a clear path to success. Bullhorn offers unlimited planned vacation, great opportunities for career development, quarterly paid volunteer days through its philanthropic group Bullhorn Cares, and an open invitation to Bullhorn Allies groups, which celebrate and cultivate diversity and inclusion for all employees. 

 

Our in-office employees enjoy a casual, collaborative environment with weekly catered-in lunch and breakfast, and quarterly social events.  While working from the comfort of their own homes, our remote employees are provided a full equipment package with all the tools they need to perform their role. We use Zoom, Slack, and other tools to stay connected while we are remote.

 

Why this job is important:

The Quality Assurance organization is charged with the mission of increasing, improving, and expanding current usage of testing automation, testing tools, and as a source of QA best practice leadership and evangelism throughout Bullhorn. This role will lead that overall effort and organization in its efforts to standardize product testing with a focus on cross product testing at the enterprise, customer, and cross-product workflow levels for our most important, actively invested product initiatives, as well as specialized business unit product lines.  This leader will define and track key metrics around quality assurance productivity and testing effectiveness to ensure our success in delivering high quality products to our customers.  This leader would also be a mentor and domain expert to work with the QA personnel that exist within the mission teams.  Additionally this role will be accountable for  all Load, Stress, Performance, Burst, Endurance, and other types of testing, with a charge to automate as much of this testing effort as viable.

 

A typical day might include:

  • Develop the QA strategic vision, defining our testing approach and creating quality processes across a diverse product portfolio 

  • Establish our quality and testing processes, methods, and metrics to be used throughout our SDLC and product deployment pipelines

  • Drive the company towards a more comprehensive QA automation testing framework covering both component level, end-to-end testing, product portfolio testing, and all forms of “-ility” testing

  • Accountable for driving alignment around non-functional requirements criteria to account for scalability, availability, reliability, performance, and security needs in collaboration with internal and external stakeholders

  • Set the standard for and ensure accountability by the product development teams for test plans, test execution, and quality reporting mechanisms to be used by all product development teams

  • Oversee the testing automation innovation and guidance in selection of testing tools, automation for API development and the continual journey of improving code coverage in the SDLC

  • Collaborate with our product health, devops, and architecture teams to include test automation within our deployment frameworks at multiple stages of the production deployment process

  • Execute against aggressive project plans and delivery commitments 

  • Manage resource allocations, staffing levels, training, hiring, retention mentoring, team building and performance reviews across the teams.

  • Lead the Quality Assurance business planning and budgeting/forecasting discussions with operations and finance teams.  

  • Work closely with the CTO, Product and Technology leaders, and technical leads to architect and develop the best testing solutions approach

  • Be flexible and adapt quickly to changes in product requirements and delivery schedules as needed to meet our business objectives

  • Provide updates to the executive team and stakeholders on a regular basis regarding status of development, release management, QA, operations, support, and system performance.

  • Represent the QA practice and strategy in customer conversations, partners, and other external stakeholder meetings

  • People leadership activities including setting performance expectations, aligning work with functional and enterprise strategies, and leading through change

 

This role may be a fit for you if you have:

  • 15+ years overall software development industry experience

  • 10+ years managing engineering teams of developers, QA and devops.

  • 5+ years delivering scalable cloud based web applications

  • Experience testing high scale, enterprise software products, driving quality in both functional and non-functional testing arenas inclusive of load, scalability, security, and performance testing

  • Deep technical expertise in test automation frameworks, continuous testing methodologies, and understanding of testing best practices

  • A strong passion and vision for delivering high quality software products

  • Strong familiarity with Bullhorn’s technology stack:

    • Java, .NET, Angular, REST APIs, MS SQLServer

  • Passion for testing around Security and Compliance

  • BS in Computer Science or engineering, MS preferred

  • Experience leading global distributed teams

  • Strong communication skills, both written and verbal

  • Strong initiative, self managing

 

Bonus points for:

  • Experience working in the staffing/recruiting space

  • Experience working in a hyper-growth, private equity owned environment

 

 

Bullhorn is committed to our core values and we are looking for people who exhibit these traits: 

  • Service - You go beneath the surface to solve problems.

  • Energy - You build up your teammates and leave people positively charged.

  • Ownership - You take action and own up to your mistakes.

  • Speed & Agility - You go around obstacles and demonstrate urgency.

  • Being Human - You consider other people's perspectives, laugh, and have fun.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • TypescriptLanguages
    • LuceneLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • HibernateFrameworks
    • TomcatFrameworks
    • GitFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases
    • SolrDatabases

Location

Bullhorn's HQ is located in the Financial District in downtown Boston near South Station and within walking distance to a variety of lunch hot spots.

What are Bullhorn Perks + Benefits

Bullhorn Benefits Overview

Strong culture makes Bullhorn a great place to work! Our offices offer a casual, collaborative environment with weekly catered-in meals and monthly "First Thursday" social events. Bullhorn offers unlimited vacation, quarterly paid volunteer days through its philanthropic group Bullhorn Cares, and an open invitation to Bullhorn Allies groups, which celebrate and cultivate diversity and inclusion for all employees.

Culture
Volunteer in local community
Bullhorn Cares is employee-led and organizes regular volunteering and fundraising events, both company-wide and local, to give back to our communities. We also offer 1 volunteer day per quarter.
Partners with Nonprofits
Bullhorn partners with Career Collaborative to close the opportunity gap and Pledge 1% to offer a portion of our success to our local communities.
Friends outside of work
Eat lunch together
Intracompany committees
Allies | To acknowledge, educate, and celebrate diversity in culture, race, gender, and sexual orientation; Herd | For women and allies to share ideas and brainstorm solutions in a judgement free zon
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
With an emphasis on diversity in our recruitment and team-building efforts, Bullhorn is proud to support leaders from all cultures, races, genders, sexual orientations, and backgrounds.
Unconscious bias training
Diversity Employee Resource Groups
Allies | An umbrella Employee Resource Group; HERd | An ERG for women and gender minorities; [email protected] | An ERG for Black employees; Pride | An ERG for LGBTQIA+ employees
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Bullhorn employees can contribute up to $2,750 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $2,500 weekly maximum payout.
Dental Benefits
Our dental benefits plan covers 80% of expenses after deductible.
Vision Benefits
Our vision benefits plan includes a $20 co-pay for annual eye exams with $0 co-pay for glasses and contact lenses.
Health Insurance Benefits
Our best-in-class health insurance policy through BBA (a Blue Cross Blue Shield company) covers up to $4,000 of out of pocket expenses.
Life Insurance
Life insurance is equal to 5 times an employee's annual salary up to $500,000.
Wellness Programs
Onsite Gym
Team workouts
Bullhorn's team fitness initiatives include In-office yoga.
Mental Health Benefits
Bullhorn offered a Mental Health Day to all global employees this summer. We also have mental health coverage included in our Medical plans and Employee Assistance Program.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Bullhorn will match 50% of employee contributions to their 401k plans up to 6% of all eligible earnings.
Performance Bonus
Match charitable contributions
Bullhorn partners with Pledge 1% to offer a portion of our success back to our local communities.
Child Care & Parental Leave Benefits
Child Care Benefits
Bullhorn offers an Employee Assistance Program that includes child care and elder care referrals. Child care could be covered through your FSA with Bullhorn.
Generous Parental Leave
Bullhorn provides up to 4 months of parental leave for the primary caretaker and 2 weeks of parental leave for the secondary caretaker of new infants.
Flexible Work Schedule
Flexible schedules for Bullhorn employees are at the discretion of each employee's manager.
Remote Work Program
Our remote work program includes work from home or remotely on occasion as needed.
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Bullhorn hosts Bring Your Kid to Work Day each year.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Bullhorn has an unlimited vacation policy for all employees globally.
Paid Volunteer Time
Our employees receive 1 day per quarter of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Bullhorn offers commuter benefits as an FSA, with a contribution of up to $260 per month.
Company Outings
Bullhorn hosts company outings Monthly.
Free Daily Meals
Game Room
Bullhorn has a Jam Room for musicians to use at any time.
Stocked Kitchen
Bullhorn has a fully stocked kitchen including coffee, tea, fruit and cereal
Some Meals Provided
Happy Hours
Happy hours are hosted once per month on "First Thursday."
Parking
We offer employees a parking subsidy through an FSA
Recreational Clubs
We encourage Bullhorn employees to form recreational clubs.
Fitness Subsidies
Fitness subsidies are available through the health insurance plan.
Professional Development Benefits
Job Training & Conferences
Bullhorn offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Bullhorn hosts regular lunch and learn meetings.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Bullhorn's benefits start on Day 1 of your employment. There is no vesting period for medical, dental, vision, 401k, or other benefits. We also offer a paid employee referral program, relaxed environment with casual dress, and internal promotions/moves.

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