Technical Lead - CRM Systems

| Hybrid
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Are you a results-oriented systems engineer with a visionary, technical and thorough understanding of CRM business systems? We
have the perfect role for you!

The IT organization at Rapid7 is looking for a Solutions Engineer to join the growing Enterprise Applications team. This role is perfect for a technical individual who likes to solve problems using a hands-on approach within day-to-day and project-based workstreams.


At Rapid7 we are...

● Energetic, Passionate, Fun and Enthusiastic
● Self-Motivated and Accountable – we are able to take direction and manage prioritization of work
● Results-Oriented and Collaborative – we are able to work independently as well as part of a team
● Committed to Continuous Learning – we strive to continuously learn and adapt to new tools and techniques

The ideal candidate will bring the following to the table:
● Excellent technical, communication and relationship skills, along with IT and business savvy
● Ability to deliver complex solutions on the Salesforce.com platform to meet business requirements
● Proficiency with Apex, Lightning Components, Workflows, Triggers, source control with GIT and common Salesforce integration
patterns.
● Intermediate to expert functional and technical ability/experience with best in class business applications
○ Experience with business requirements, technical analysis and design, coding, testing and implementing
functionality/customizations within business systems
■ Extensive SFDC experience (see below) = BIG plus; bonus points for NetSuite and ECommerce/Subscription systems experience
● Experience developing and managing a SFDC environment
● Experience with and understanding for user provisioning, defining roles, and other SFDC administrative functions
● Experience with core business processes such as lead & pipeline management quote-to-cash, SaaS, direct, ECommerce selling channels
● Experience with business reporting, intelligence and reporting tools
● Experience with system integrations and specialized 3rd party systems that commonly connect to core business systems
● A strong desire to play key role in designing, programming, deploying and improving existing solutions within our CRM
platform to support the current and future needs of a rapidly growing organization
● The ability to design new, and improve existing, applications/solutions within our CRM platform
● Capacity to design and implement solutions, scripts and workflows, which will maintain and improve our CRM Platform

We have ambitious goals and need people that, are dynamic, desire to be part of something BIG, and are passionate about
excellence in service. You have a chance to be part of a company that is changing how people think about SecOps. If you want
a place where you can grow and make an impact … this is it.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants and public transport close by.

An Insider's view of Rapid7

What does your typical day look like?

For the majority of the day it’s a mix of weekly check-ins with various teams, project updates, and the occasional brainstorm.

When I’m not in meetings I’ve got headphones in while planning, writing, or designing — at my desk or perched somewhere around the office.

Grace

Senior Brand Storyteller

How has your career grown since starting at the company?

Ive been on many teams in my time at Rapid7 and they have certainly “grown” from a size perspective, but more importantly, they all evolved with the changing times and needs. Some of the teams I was on were critical for our sales grown in an emerging market and though they no longer exist by name, I can see the tangible impact we made.

Sarah

Manager, Commercial Sales

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
President's club
Employee awards
Flexible work schedule
Remote work program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Mandated unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Diversity employee resource groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring practices that promote diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees receive unlimited hours per year of paid volunteer time.
Paid holidays
Paid sick days
Employees receive unlimited hours per year of paid sick leave.
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Some meals provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Variable.
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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